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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,667 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family bought this for my Christmas gift. I love it! I use it every day. Good price and good quality. Really enjoy it and highly recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That sounds like an amazing Christmas gift! It's wonderful to hear that you're loving the Insignia™ 2D Zero Gravity Full Body Massage Chair and using it every day. A good price and quality make it even better. Thanks for the recommendation! If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing, it was a Christmas gift for my husband. He loves it, and I love it too. It has everything I need. Scans your body and makes sure you can fit on it, I am 4'9 my husband is 5'7 so is perfect. After work we come home to a relaxing massage. I have notice that I am not that tired like before and most importantly relaxed me. Great buy. I bought it base on the comments.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a massage chair but, they were always out of my price range. This chair is awesome. My only complaint is I never want to get out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your new massage chair and that it fits within your price range. It's great to know that you find it so comfortable that you never want to get out! We appreciate your support and hope you continue to enjoy your chair.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, super comfortable, I loved the message on the feet

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    It works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this chair for a month but I’ve enjoyed it so far. I think it’s a bit early to review something with so many moving parts because this chair is not something you can tinker around with yourself If something goes wrong. I added memory foam chair pads because they smoothed out some of the stronger massage settings. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Zero gravity

    Rated 5 out of 5 stars

    Insignia 2D massage chair for Bernie and Becky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello people. I just want to say that my wife and I get a massage every other day and so far no problems with anything. Since we bought it for Christmas present 2023 now instead of going to the mall we just go to our room and relax while watching our favorite shows. I really really recommend this item and I’m looking forward for many many more massages

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reasonably priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair surprisingly good for the price. There is some flows to its design and functionality but overall for the price I would definitely buy it again. This will make a great Christmas present for yourself, I bought mine as birthday present for myself and I didn’t regret it one bit..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT CHAIR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THIS CHAIR!! Well worth the $ places charge $35 for 30 mins on these and we already gotten out $ back if we were to pay ourselves!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your fantastic review! We're thrilled to hear that you love your Insignia™ 2D Zero Gravity Full Body Massage Chair. It's wonderful to know that you're finding it to be a great value and enjoying the benefits it offers. Your satisfaction is our top priority, and we're delighted that our chair has met your expectations.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is expected of it to do! My whole family is enjoying it specially my wife who is the main reason why I bought this massage chair. Makes her relax after whole day of office work, the only downside is that whenever she uses it she always fell asleep and stays in there all night(lol). Got it during promotion and I can say it’s really good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best comfort ever ... 24/7

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of the need, back problems, and a deal at the time. I actually found that I sleep SO much better in this every night, as apposed to a 'comfortable bed. Best decision ever, and it's been almost a year of amazing, comfortable sllep!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and lots of different features. Hurts so good.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Message chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my massage chair. Take some getting it used to my feet are very sensitive so I wear double socks and set a pillow for my bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Useful Luxury! Great chair...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this chair for a couple of years and it gets used almost every day, and often multiple times. It has performed exceptionally over that time and never given a single problem. The controls can be a little tricky to understand (what adjustment works on a particular mode, etc.) but, on the whole, they are decent. Don't expect much in the way of instructions - they were sparse at best. With a little experimenting it isn't too hard, and who doesn't like experimenting with a massage chair? This is a luxury that is well worthwhile! Waiting for a sale or clearance is a good idea considering the regular price and the fact that no one really needs this kind of thing!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re thrilled to hear that you’re enjoying the luxury and utility of our massage chair! It’s fantastic to know that it has earned such high praise from you. We believe that everyone deserves a touch of luxury in their lives, and we’re glad our chair could provide that for you. If there’s anything we can do to further enhance your relaxation experience, please feel free to reach out.

      Thank you for your wonderful feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    All you need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is all you need. Very comfortable and easy to use. The 20mins full body massage does it all. Recommended to friend and family already. We're so much in love with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need this!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody need one of this at home, i use the chair everyday at least for 45 minutes, is a simple excuse to take that relaxing and calming time that we need for the rest of the day.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear the chair has become a part of your daily routine and provides that much-needed moment of relaxation. It’s great to know it offers both comfort and a simple way to unwind during the day.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    BEST INVESTMENT EVER!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has literally been a lifesaver. After a long day, I’ll sit in it and put it in “relax” mode and it sets me up for the best sleep EVER. I’ll admit that the airbags stopped working after 3 months, BUT I was taken care of within two days of my call. Love the chair, love the service, LOVE the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5’6 225lbs wfh with back problems, recommend buying this chair. A little rough on the low back but worth the money. Black Friday/deals where it is $1000 highly recommend. I’ve sat on $4K massages chairs before and it’s the same except it doesn’t have Bluetooth speakers LOL

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 6 of us in the family. 5 sons and my partner and all of us are happy with this massage chair. Definitely worth buying!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SynoreT, thank you for sharing your experience with the massage chair! It's great to hear that all six of you are happy with it. It sounds like it has been a worthwhile purchase for your family. If you have any other feedback or recommendations, feel free to share them. Enjoy your relaxing massages! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Physical therapy in the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chair I was rearended last December my medical benefits were exhausted and I am down to one day a week for physical therapy. This is so beneficial for whip lash and back pain. My husband loves it too after a grueling day at work!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Just what you needed after a long day at work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this chair. If you are looking for a good quality chair this one is worth the price. It has many different modes and settings. The leather quality is great. It even gives your feet a massage, come on now! Totally worth it.

    I would recommend this to a friend
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