Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,678 reviews
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Insignia massage chair
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is amazing, it was a Christmas gift for my husband. He loves it, and I love it too. It has everything I need. Scans your body and makes sure you can fit on it, I am 4'9 my husband is 5'7 so is perfect. After work we come home to a relaxing massage. I have notice that I am not that tired like before and most importantly relaxed me. Great buy. I bought it base on the comments.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had this chair for a month but I’ve enjoyed it so far. I think it’s a bit early to review something with so many moving parts because this chair is not something you can tinker around with yourself
If something goes wrong. I added memory foam chair pads because they smoothed out some of the stronger massage settings. So far so good!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hello people. I just want to say that my wife and I get a massage every other day and so far no problems with anything. Since we bought it for Christmas present 2023 now instead of going to the mall we just go to our room and relax while watching our favorite shows. I really really recommend this item and I’m looking forward for many many more massages
Thank you for your feedback. We’re so glad to hear that you’re enjoying the product and that it’s been a great fit for you. Your enthusiasm and support mean a lot to us. Keith | Insignia Support
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Reasonably priced
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This massage chair surprisingly good for the price. There is some flows to its design and functionality but overall for the price I would definitely buy it again. This will make a great Christmas present for yourself, I bought mine as birthday present for myself and I didn’t regret it one bit..
That sounds like an amazing Christmas gift! It's wonderful to hear that you're loving the Insignia™ 2D Zero Gravity Full Body Massage Chair and using it every day. A good price and quality make it even better. Thanks for the recommendation! If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Great chair.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always wanted a massage chair but, they were always out of my price range. This chair is awesome. My only complaint is I never want to get out.
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your new massage chair and that it fits within your price range. It's great to know that you find it so comfortable that you never want to get out! We appreciate your support and hope you continue to enjoy your chair.
- Carl | Insignia Products
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Value for money.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what is expected of it to do! My whole family is enjoying it specially my wife who is the main reason why I bought this massage chair. Makes her relax after whole day of office work, the only downside is that whenever she uses it she always fell asleep and stays in there all night(lol). Got it during promotion and I can say it’s really good buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased because of the need, back problems, and a deal at the time. I actually found that I sleep SO much better in this every night, as apposed to a 'comfortable bed. Best decision ever, and it's been almost a year of amazing, comfortable sllep!!
That's great to hear! It sounds like the massage chair has been a game-changer for your comfort and sleep quality. Investing in products that improve your well-being and overall quality of life is always a good decision. Enjoy your continued relaxation and restful nights of sleep! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pros mentioned:
Price
Rated 5 out of 5 stars
GREAT CHAIR
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WE LOVE THIS CHAIR!! Well worth the $ places charge $35 for 30 mins on these and we already gotten out $ back if we were to pay ourselves!
Thank you so much for your fantastic review! We're thrilled to hear that you love your Insignia™ 2D Zero Gravity Full Body Massage Chair. It's wonderful to know that you're finding it to be a great value and enjoying the benefits it offers. Your satisfaction is our top priority, and we're delighted that our chair has met your expectations.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Pros mentioned:
Comfort
Rated 5 out of 5 stars
All you need
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This massage chair is all you need. Very comfortable and easy to use. The 20mins full body massage does it all. Recommended to friend and family already. We're so much in love with it.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this chair for a couple of years and it gets used almost every day, and often multiple times. It has performed exceptionally over that time and never given a single problem. The controls can be a little tricky to understand (what adjustment works on a particular mode, etc.) but, on the whole, they are decent. Don't expect much in the way of instructions - they were sparse at best. With a little experimenting it isn't too hard, and who doesn't like experimenting with a massage chair? This is a luxury that is well worthwhile! Waiting for a sale or clearance is a good idea considering the regular price and the fact that no one really needs this kind of thing!
We’re thrilled to hear that you’re enjoying the luxury and utility of our massage chair! It’s fantastic to know that it has earned such high praise from you. We believe that everyone deserves a touch of luxury in their lives, and we’re glad our chair could provide that for you. If there’s anything we can do to further enhance your relaxation experience, please feel free to reach out.
Thank you for your wonderful feedback! - Carl | Insignia Products
Pros mentioned:
Price
Rated 4 out of 5 stars
Worth the investment
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
5’6 225lbs wfh with back problems, recommend buying this chair. A little rough on the low back but worth the money. Black Friday/deals where it is $1000 highly recommend. I’ve sat on $4K massages chairs before and it’s the same except it doesn’t have Bluetooth speakers LOL
This reviewer received promo considerations or sweepstakes entry for writing a review.
This chair has literally been a lifesaver. After a long day, I’ll sit in it and put it in “relax” mode and it sets me up for the best sleep EVER.
I’ll admit that the airbags stopped working after 3 months, BUT I was taken care of within two days of my call. Love the chair, love the service, LOVE the price!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my chair I was rearended last December my medical benefits were exhausted and I am down to one day a week for physical therapy. This is so beneficial for whip lash and back pain. My husband loves it too after a grueling day at work!!
Hi SynoreT, thank you for sharing your experience with the massage chair! It's great to hear that all six of you are happy with it. It sounds like it has been a worthwhile purchase for your family. If you have any other feedback or recommendations, feel free to share them. Enjoy your relaxing massages! -Carlo, Insignia Products