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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2313 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,313 reviews
  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    Really good washer at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the product. Delivery and installation was done professionally as was removal of the old washer. The Insignia washer works beautifully and I am quite happy with it. The only problem with the transaction was that I also purchased new steel hoses for the hookup but they were unavailable for delivery at the time of delivery. The old existing hoses were used and I was told there would be a call and a refund. That never happened , so I ended up paying for two hoses I never received.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washing machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a good washing machine. I hope it will last me a long time. Very easy to use, gets the clothes clean. It is efficient and quiet.Good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price, Size

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for washing machine. Compact size & light weight with handles to carry & move around. Larger size washing load capability. Quite too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi IsraelM,

      Thank you for your positive review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you appreciate the good price, compact size, lightweight design, and larger washing load capability.

      It's great to know that the handles make it easy to carry and move around, and that it's quiet too. If you have any other questions or need further assistance, please feel free to reach out. We're here to help! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Surprisingly efficient little washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small form factor washing machine that performs. Simple easy-to-use controls. Relatively quiet. It was an effortless install. I recommend this unit to anyone looking for a small dimension washing machine that will fit in tight spaces. If the capacity suits your needs you can't go wrong with this. I did quilts and sheets in this machine and they came out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Lid quality

    Rated 4 out of 5 stars

    Not insane but good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for it's price; yeah the lids cheap and plastic but it's not too noise or anything. I did find it kind of gross that it came delivered with old water when it's supposed to be new maybe that's a shipping thing? Doesn't make much sense maybe they tested it before shipping but the staples on the box it came in were rusting which was kind of worrying. I occasionally have imbalanced loads which isn't very audible and has an extra code in the lights that isn't listed. Which can be annoying but I just remove something and run it again later if I have too. It seems to be doing a fine job for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washing machine from Best Buy, and I’m really happy with it so far. It’s quiet, efficient, and does a great job getting clothes clean. I love the variety of wash settings—it’s easy to use and perfect for everything from delicates to bulky loads. Delivery and setup were smooth, and the customer service was helpful throughout the process. Definitely a great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Insignia Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using almost daily for about a month and haven't had any issues. Many wash cycle options to choose from and very easy to use. It gets the job done and does it quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking a somthing affordable with fast delivery after my old washer broke. during my search i found this budget friendly washer. I have washed 8 loads of laundry since purchasing and i am happy with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School provided service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ordered for a School where we provide a washer and dryer for student who needed to wash clothes. Its easy to use and great space capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Best Buy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer runs a little slow and also I don’t know how long the washer runs for I just checked back on it like 30 to 45 minutes., but I still like to use my washer as long as it gets my clothes clean that’s what all matters thanks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Price

    Rated 5 out of 5 stars

    Great Washing Machine and Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been working great! It runs quite and cleans clothing very, very good! I purchased this to put in my bus and it fit beautifully. The washing tub is really deep and big. This machine is more than I expected and worth the value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic! It’s quiet, easy to use, and gets clothes cleaner than my old machine. I love the quick wash option and how efficiently it uses water and energy. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good washer, so far. It is much quieter than our previous washer. It came at a good price and a relatively large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price, Size

    Rated 4 out of 5 stars

    Insignia 3.7 cu. Ft washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Does a good job getting clothes clean. Only negative it is very noisy during the spin cycle. For the price a very good value. Also has a smaller footprint to fix our space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an over 10 years old washer and ordered on-line and was skeptical after receiving and seeing washer in person for the first time. Especially when I learned that the top load door locks when washing and you can't open while its washing or loading water. After trying it out I was pleasantly surprised. I actually think it's a Great Washer for a great price. I like the Large capacity on the inside and how it's not bulky on the outside. Washes great. Washed my king sized comforter with no problems and you can pause the washer and open the door if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great choice at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an affordable washer and dryer for our rental unit. This one was much more affordable than big-name-brand models. It has been perfect. Quiet, efficient, lots of settings. After several months and many, many washloads, it looks brand new, inside and out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're so pleased to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer has been the perfect fit for your rental unit. It’s great to know it’s been running quietly and efficiently, with plenty of settings to meet your needs—and still looks brand new after months of use! We truly appreciate you sharing your experience and recommendation. If you ever need anything else, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great simple washer/dryer set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few months back, it is an easy simple washer/dryer set to use. Fits enough laundry. I would recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so far larger than I thought washes my clothes perfect

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buys, silent, bug capacity for washing. I recomend. I have a combo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was reasonably priced and works really well. It’s quiet and easy to use!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BetsyS, for your fantastic review! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be reasonably priced, quiet, and easy to use. It's wonderful to know that it works really well for you. Your feedback is greatly appreciated, and we're glad we could provide a product that meets your expectations. Enjoy your new washer! Ivy | Insignia Support BBY-ExBrand_Insignia

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