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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,215 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great choice at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an affordable washer and dryer for our rental unit. This one was much more affordable than big-name-brand models. It has been perfect. Quiet, efficient, lots of settings. After several months and many, many washloads, it looks brand new, inside and out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're so pleased to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer has been the perfect fit for your rental unit. It’s great to know it’s been running quietly and efficiently, with plenty of settings to meet your needs—and still looks brand new after months of use! We truly appreciate you sharing your experience and recommendation. If you ever need anything else, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    Really good washer at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the product. Delivery and installation was done professionally as was removal of the old washer. The Insignia washer works beautifully and I am quite happy with it. The only problem with the transaction was that I also purchased new steel hoses for the hookup but they were unavailable for delivery at the time of delivery. The old existing hoses were used and I was told there would be a call and a refund. That never happened , so I ended up paying for two hoses I never received.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking a somthing affordable with fast delivery after my old washer broke. during my search i found this budget friendly washer. I have washed 8 loads of laundry since purchasing and i am happy with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer, much bigger than I was expecting. We have a few bulky comforters that we struggle with getting properly cleaned in most washers but this one always gets the job done.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the washer has exceeded your expectations in both size and performance. It's great to know that it's been reliable for handling bulky comforters and delivering a thorough clean every time. We truly appreciate you sharing your experience and are happy the washer is meeting your needs so well.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Lid quality

    Rated 4 out of 5 stars

    Not insane but good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for it's price; yeah the lids cheap and plastic but it's not too noise or anything. I did find it kind of gross that it came delivered with old water when it's supposed to be new maybe that's a shipping thing? Doesn't make much sense maybe they tested it before shipping but the staples on the box it came in were rusting which was kind of worrying. I occasionally have imbalanced loads which isn't very audible and has an extra code in the lights that isn't listed. Which can be annoying but I just remove something and run it again later if I have too. It seems to be doing a fine job for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was reasonably priced and works really well. It’s quiet and easy to use!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BetsyS, for your fantastic review! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be reasonably priced, quiet, and easy to use. It's wonderful to know that it works really well for you. Your feedback is greatly appreciated, and we're glad we could provide a product that meets your expectations. Enjoy your new washer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level, Price

    Rated 5 out of 5 stars

    Great Washing Machine and Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been working great! It runs quite and cleans clothing very, very good! I purchased this to put in my bus and it fit beautifully. The washing tub is really deep and big. This machine is more than I expected and worth the value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Price

    Rated 5 out of 5 stars

    Best value washer out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the Best value washing machine out there! Performs excellent and produces top results. So easy to use. Totally recommend this machine to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet and so easy to use. It fits well in smaller homes and apartments, but doesn't feel cheap. For the price, it works well and is stylish. This is my first washer I've ever gotten out of the box and I love it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MahoganyH! We're delighted to hear that your Insignia™ Top-Loading Washer is the perfect fit for your space and that it combines style with quiet efficiency. Getting your first washer out of the box is an exciting moment, and we’re so glad it exceeded your expectations! We appreciate your support and hope you continue to love your washer. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Price, Size

    Rated 4 out of 5 stars

    Insignia 3.7 cu. Ft washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Does a good job getting clothes clean. Only negative it is very noisy during the spin cycle. For the price a very good value. Also has a smaller footprint to fix our space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good washer, so far. It is much quieter than our previous washer. It came at a good price and a relatively large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an over 10 years old washer and ordered on-line and was skeptical after receiving and seeing washer in person for the first time. Especially when I learned that the top load door locks when washing and you can't open while its washing or loading water. After trying it out I was pleasantly surprised. I actually think it's a Great Washer for a great price. I like the Large capacity on the inside and how it's not bulky on the outside. Washes great. Washed my king sized comforter with no problems and you can pause the washer and open the door if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compact size, but the capacity is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Shortstack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big deep tube. Easy to program. It is so quiet. Pick up was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works very good, nice & spaciou. Delivery driver was very responsible, respective, communicative, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Insignia Top-loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, quiet and efficient. Easy to use and the auto settings help save on water bills, and cleans well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the glowing review! It's wonderful to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is ticking all the boxes for you. Affordable, quiet, efficient, and water-saving—what more could you ask for in a washer? If you need anything else or have more to share, feel free to each out.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Simplicity at Its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had previously purchased a high-end, high-capacity Samsung washer with all sorts of bells and whistles, a capacity for steaming, ability to handle large loads, etc. However, our very fancy and expensive machine soon started not draining during the spin cycle. Our next purchase was the Insignia, and we haven't had one problem with it. We may not have as many options, but honestly, it does a better job getting our clothes clean than the Samsung. Sometimes, it's worth more to go back to basics.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the Insignia washer has been a reliable and effective solution for you. It’s great to know that even without all the extra features, it’s delivering strong performance and getting your clothes clean. Sometimes simplicity and dependability really do make all the difference. Your feedback is appreciated and helps us continue to focus on what matters most to our customers.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this washer as a replacement for my old one which was an Amana. The Geek Squad protection plan is definitely worth it. This is my first Insignia and so far I am satisfied with the ease of use. It was dented at some point between my order being shipped and the delivery, but it hasn’t impacted it operationally.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Size

    Rated 5 out of 5 stars

    Great priced washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a great size! My mom was lugging clothes to the laundromat at 65 year old. She needed this & Best Buy was quick to get it to her. White glove covid protocol service, she was very happy. Mom said this washer is the bees knees. Easy to operate and cleans the clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with this washer. It’s quiet & deeper than expected.

    I would recommend this to a friend
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