Customer Ratings & Reviews

Works really well and all the shelves are very stable feeling. You have to be sure to press the fridge door closed though as it can open back up if not 100% closed. Thankfully the fridge makes an alert noise when that happens, so it’s not a huge deal. Freezer works great and drawer pulls out easily. It’s a great fridge for a small space or a small budget.

Nice refrigerator. quiet, and spacious. the only little quirk so far, is you need to push the door a little harder than i think you should to get it to close. The good thing is, if its open too long, it will set an alarm.

Got this refrigerator a week ago. My husband and I couldn't be happier with it. We are amazed that we got this type if refrigerator for the price we did. It's very spacious. The delivery men were awesome. They let us know there were a few dents in the side of the refrigerator. They called customer service for us and got us $100 off off. Customer service was also awesome. We are pleased with our product and customer service experience. So much so that we will only be getting our appliances through Best Buy from now on.

Bought this for my parents to replace a 20+ year old fridge. Their kitchen is designed for a smaller sized fridge, and this fit the bill. So far, the fridge seems to be working great. Unfortunately, after unboxing, they discovered that two of the grooves that the shelves sit on were damaged. The damaged grooves can still support the shelf (and there are others upon which the shelf can be placed), but the damage is an eyesore, at least to me. I offered to contact Best Buy to return/exchange the fridge, but my folks didn't want to go through the hassle of repacking the fridge and taking it back to Best Buy as instructed by the warranty.

I bought an Insignia 18.7 cu ft bottom freezer refrigerator. I have had it a month. I love it. It seems like it is much larger/roomier than that. It's perfect for me. It has been a great addition to my new apartment. Only thing I wish it that it had French doors (thus 4 stars on design). However, the storage in the door is amazing. I can't speak for quality yet. All bins are clear plastic. Hopefully handled appropriately they will last a long time. They seem like a decent thickness. So glad I made this purchase.

We bought this fridge for our new apartment and it’s been amazing so far. We love how spacious it feels and the French door style really saves our backs since everything we would need on a daily basis is above hip level. Easy to clean as well. The only thing that’s a little weird is that sometimes it emits a high pitch sound which is kind of odd. It almost sounds like a dog crying very lightly, and I say this because sometimes we think our dog is crying but it’s just the fridge lol. But it’s rare that happens. Overall very happy with it and the fact that it energy savings.

I spent a long time researching refrigerators. I wanted a bottom freezer, but had very specific dimensions it needed to fit. This one was the least expensive, had the best reviews, and was the only bottom freezer fridge that fit! I am very happy with it. It looks great. The lack of external handle does not bother me. I think it is easy to clean, no issues with fingerprints. It seems somehow larger than the refrigerator it replaced, and has been working well in the few weeks since I received it. Delivery went smoothly up to my second floor condo (no elevator). My one note is that the accessory bag was not included to reverse the refrigerator door and you absolutely DO need that to reverse the door. It took several phone calls to get it, and they ended up having to send a new fridge in a truck just so we could grab the accessories. You can't order them as a part. So if you need it, make sure it is delivered with your fridge :)

The fridge looks so nice and I was surprised at how much space it actually has. I love the bottom freezer and the two compartments that hold more than my last freezer. I also love the set up of the door compartments. I just plugged it in and it’s not super loud, but it is a little louder than I would prefer. That’s the only flaw thus far. The delivery went smoothly with no damage to the fridge. The delivery guys did a great job!

I’m happy with this refrigerator so far. It has a nice stainless steel look, fits well in the space, and has more room inside than I expected. The bottom freezer is convenient and easy to organize. It keeps everything cold, and the shelves make it easy to arrange groceries. Overall, it’s a good refrigerator for the price and I would recommend it.

I recommend it! It is spacious for its space, its temperature regulator is tactile and easy since it only has three levels, the instructions are easy to understand and it comes with 3 languages, for the price it seems good to me!

Great product ! Very quiet, nice design and color !

This fridge is so quiet and I mean q-u-i-e-t! It made some noise when first plugging it in but within an hour had stopped. It has so much storage space too. We absolutely love it!

Great refrigerator with movable shelves that provide ample room for storage. The refrigerator at my other house went out. I’m going to buy another one exactly the same for it.

I LOVE this fridge! I had been lamenting the space we had-saw this fridge and almost screamed with delight that it would fit! Having the freezer on the bottom is a DREAM! And the space in the fridge is amazing compared to what we had there! If it fits the dimensions for your space-you will not be disappointed! Have not had one issue-it rolled right into the spot-was light, and was cold immediately! You just can’t go wrong!

Great product for a great price! Have had it about 2 months and definitely satisfied. Lots of room and love the freezer at the bottom. Would recommend!

Perfect size for two people. Easy top access and love having the freezer drawer on the bottom.

This fridge had everything we were looking for, and at a fantastic price. Dimensions were spot on. It’s spacious, looks great, and the temperatures are as they should be!

First time owning a bottom freezer with refrigerator on top - just love it that when you open the refrigerator door everything is at eye level… makes it easier to get things in and out without keeping the door open for a length of time! Also love the bottom freeze … this has a roll out shelf to put your ice trays in and small times that won’t get lost~this unit is so much more efficient on electricity… please do yourself a favor and give it a try!!!

I’ve been using this insignia 18 cu. ft. bottom-freezer fridge for a few weeks now, and honestly, I’m still surprised at how much value you get for the price. For only $700, it looks sleek in the kitchen and has way more room than I expected. The top fridge section is well-lit, and the glass shelves are easy to adjust — I was able to fit a tall pitcher without a problem. The freezer on the bottom is super convenient, with two levels that slide out so I don’t have to dig for stuff anymore. It runs very quietly, keeps everything ice cold, and the LED lighting makes it feel like a premium model. I didn’t think I’d miss the extra features like an ice maker or water dispenser — turns out I don’t at all, especially at this price point. If you’re furnishing an ADU, rental, or just need a dependable family fridge that won’t break the bank, this is a no-brainer. I’d definitely recommend it to anyone looking for something reliable and affordable.

Works as it should with plenty of space for our groceries. I like the sleek look and the size of it. I think it conpletes our new kitchen nicely.