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Customer Ratings & Reviews

  • Front. Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The text on the image reads: "Meets strict energy efficiency specifications which helps save energy and money."
  • Alt View 2. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The image features a large refrigerator with a capacity of 18 cu. ft. It has a fixed glass shelf and two adjustable glass shelves for storing food items. The refrigerator also has two humidity-controlled crisper drawers to keep fruits and vegetables fresh. Additionally, there are two door trays for easy access to frequently used items. The refrigerator also has a dairy compartment for keeping dairy products organized. The refrigerator has a recessed handle for easy access and a freezer with a removable shelf and two door trays for added convenience. The freezer is also designed with frost-free technology to maintain optimal performance.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • The text on the image reads: "Alarm Off - Ser Power On Fridge Refrigerator. Interior Light. Easily adjust the temperature with a touch of a button. Alarm notification for open door."
  • Accessorize your fridge with an optional ice maker. Accessory sold separately.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 16. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • 18 Cu. Ft. Top-Freezer Refrigerator with enERGY STAR Certification Features Video video 2 minutes 36 seconds

Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel

Model:
NS-RTM18SS2
SKU:
6472692
Highly rated by customers for:
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$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2892 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,892 reviews

  • Good with Minor inconvenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge, it functions as it should. Inside it has good sections for various items. Flaws, the handles, its definitely a little harder to open the fridge. It's like the fridges seals (which is good) so you need a little strength to pull the door open.

    I would recommend this to a friend

  • Spacious, Quiet, and Reliable Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator overall — keeps food consistently cold, runs quietly, and has plenty of space. The shelves are well designed, and the stainless finish looks great in the kitchen. Very happy with the purchase from Best Buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Isaiah, thank you for sharing your experience. We're delighted to hear that the Insignia 18 Cu. Ft. Top-Freezer Refrigerator has impressed you with its spacious interior, quiet operation, and reliable cooling performance. It's wonderful to know that the thoughtful shelf design and stainless steel finish are a great fit for your kitchen. We're thrilled that your purchase has been such a positive addition to your home.
      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Stylish fridge, premium finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a rental unit. Fridge looks great, seems to hold more than I thought it would. Has 3 different levels of temperature settings for both the freezer and refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great Fridge / Energy Saver Minus Crappy Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great. Good size and with electricity prices going up it’s a perfect energy saver. Keeping fingers crossed that it’ll last a good many years, will update review in future. 5 stars for the fridge 5 stars for Best Buy sales rep 1 star for delivery - they would not remove the refrigerator doors to place fridge in the kitchen regardless of what BB rep said and regardless of what BB chat confirmed. Delivery guy wanted to charge us $200 to remove the fridge doors. So we had to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Perfect Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it not to bulge or small perfect size. Fits all my groceries.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback with us. We are delighted to hear that you find the size of our product perfect and that it fits all your groceries without being too bulky or too small. Your satisfaction is very important to us, and we are pleased to know that our product has met your needs. We appreciate your support and look forward to continuing to provide you with quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Price

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the price around! I would highly recommend this refrigerator to anyone looking to purchase a quality, reasonably priced appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love out new fridge, very spacious and looks great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, HectorM! We're thrilled to hear that you're loving your new Insignia™ Top-Freezer Refrigerator. Enjoy the spacious and stylish design!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this fridge. It's roomy and keeps food nice and cold and the freezer keeps things frozen. I Absolutely Love the stainless steel. Easy to wipe down.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Spacious and very well lit up when you open it. Pretty quiet as well. Definitely get your money's worth.

    I would recommend this to a friend

  • Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first day I got my fridge I absolutely love the storage has a lot compartments to put your stuff such great quality and the color is amazing great price as well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback! We’re thrilled to hear that you absolutely love your Insignia Top-Freezer Refrigerator and that it offers plenty of storage with useful compartments to organize your items. It’s great to know that you’re impressed with the quality, design, and value for the price. We’re glad it meets your expectations right from the start. If you ever need assistance, our support team is always here to help. Thank you again for your feedback.
      Sudeep | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Quite and sleek. Perfect for a small room

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really love that it has a light in the freezer. I never seen it when I went to view it at the store. I really like the size. I like my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a family of 5. Perfect size and color.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review, YuriF! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your family of 5 and that you love the size and color. Your feedback on its great quality means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Space

    Perfect for a small Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Unit. Very sleek looking. Plenty of inside useable space. Easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Insignia purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance so far. Fits all my household needs and at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Insignia 18 cu ft stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia 18 cu ft stainless steel top freezer is great buy it operates quietly and maintains a consistent temperature,so the food stays fresh. The refrigerator is perfect for our needs thank you best buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it operates quietly and maintains a consistent temperature, keeping your food fresh. It's wonderful to know that the refrigerator meets your needs perfectly. Your feedback is greatly appreciated and will surely help other customers in their decision-making process. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Space

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price value, perfect for any kitchen or spare. Very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Good for our small Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for us it is spacious and practical for the price point

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Mesha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and very quiet!! It beeps when the door is open too long.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Almost 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two small details keep me from giving this a five star review. The most troubling thing for me is a spring load in the doors that keep them from shutting. In other words, if you give them a flip after getting something out springs keep the from closing as expected. The other is the temperature controls are hard to read. The stars light up well enough but you can’t tell which one is the freezer and which one is the refrigerator unless you shine a flashlight on them.

    This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
Page 3, Showing 41-60 of 2,892 reviews
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