Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2873 reviews
(2,873 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Excellent Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 6 months with this refrigerator, it has gone super well, it is very spacious and has a good design, it makes the ice super fast, excellent space to store food. I recommend it
I would recommend this to a friend Rated 4 out of 5 stars
Good with Minor inconvenience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good fridge, it functions as it should. Inside it has good sections for various items. Flaws, the handles, its definitely a little harder to open the fridge. It's like the fridges seals (which is good) so you need a little strength to pull the door open.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first day I got my fridge I absolutely love the storage has a lot compartments to put your stuff such great quality and the color is amazing great price as well
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it not to bulge or small perfect size. Fits all my groceries.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive feedback with us. We are delighted to hear that you find the size of our product perfect and that it fits all your groceries without being too bulky or too small. Your satisfaction is very important to us, and we are pleased to know that our product has met your needs. We appreciate your support and look forward to continuing to provide you with quality products.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love out new fridge, very spacious and looks great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review, HectorM! We're thrilled to hear that you're loving your new Insignia™ Top-Freezer Refrigerator. Enjoy the spacious and stylish design!
- Shiela | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Stylish fridge, premium finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a rental unit. Fridge looks great, seems to hold more than I thought it would. Has 3 different levels of temperature settings for both the freezer and refrigerator
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Fridge / Energy Saver Minus Crappy Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works great. Good size and with electricity prices going up it’s a perfect energy saver. Keeping fingers crossed that it’ll last a good many years, will update review in future. 5 stars for the fridge 5 stars for Best Buy sales rep 1 star for delivery - they would not remove the refrigerator doors to place fridge in the kitchen regardless of what BB rep said and regardless of what BB chat confirmed. Delivery guy wanted to charge us $200 to remove the fridge doors. So we had to do it ourselves.
I would recommend this to a friend - Pros mentioned:Overall performance, Price
Rated 4 out of 5 stars
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the price around! I would highly recommend this refrigerator to anyone looking to purchase a quality, reasonably priced appliance!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you're satisfied with the quality and price of your new appliance. Your recommendation means a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this fridge. It's roomy and keeps food nice and cold and the freezer keeps things frozen. I Absolutely Love the stainless steel. Easy to wipe down.
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Spacious and very well lit up when you open it. Pretty quiet as well. Definitely get your money's worth.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Quite and sleek. Perfect for a small room
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vilma68, thank you for your feedback! We’re thrilled to hear that you’re enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to know that its quiet operation and sleek design are a perfect fit for your small room. Your satisfaction is our priority, and we appreciate your recommendation! Patricia | Insignia support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for a family of 5. Perfect size and color.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, YuriF! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your family of 5 and that you love the size and color. Your feedback on its great quality means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very please with service & my purchase the was exceptional
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Insignia 18 cu ft stainless steel refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The insignia 18 cu ft stainless steel top freezer is great buy it operates quietly and maintains a consistent temperature,so the food stays fresh. The refrigerator is perfect for our needs thank you best buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it operates quietly and maintains a consistent temperature, keeping your food fresh. It's wonderful to know that the refrigerator meets your needs perfectly. Your feedback is greatly appreciated and will surely help other customers in their decision-making process. Ivy | Insignia Support
- Pros mentioned:Size
Rated 4 out of 5 stars
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I really love that it has a light in the freezer. I never seen it when I went to view it at the store. I really like the size. I like my purchase so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Storage is great the only thing I dislike is when closing it you have to really push the door in or it will not close freezer storage and size is good over all it’s a good refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear you’re satisfied with the storage space and overall performance of the refrigerator. We appreciate you pointing out the door closure issue—it’s helpful to know what could be improved. It’s great to hear the freezer size is working well for your needs.
Keith | Insignia Support
- Pros mentioned:Price, Space
Rated 5 out of 5 stars
Insignia purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance so far. Fits all my household needs and at a very reasonable price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, Insignia! We’re delighted to hear that the 18 Cu. Ft. Top-Freezer Refrigerator is meeting all your household needs and that you find it reasonably priced. Your satisfaction is our priority, and we appreciate your support! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Perfect for a small Family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Unit. Very sleek looking. Plenty of inside useable space. Easy to keep clean
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it said and looks very nice. Packaging was minimal though so I would definitely take off the cardboard and look at the equipment before accepting it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest and helpful review! We’re glad the fridge is living up to expectations and looking great in your space. We also appreciate your note about the packaging checking the unit before accepting delivery is a smart move, and your tip will definitely help other customers. Patricia | Insignia Support
- Pros mentioned:Price, Space
Rated 4 out of 5 stars
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price value, perfect for any kitchen or spare. Very spacious
I would recommend this to a friend















