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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2443 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the exceptional picture quality of this product, which is the most frequently praised feature. Users also appreciate how simple the setup process is, along with the convenient size and lightweight design that makes mounting easy. Additionally, customers find the device's connectivity features to be reliable and straightforward to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,442 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works well no problems. Love it workd great work rooming

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Keyon, we’re glad your Insignia 32" F20 Series TV has been amazing and problem‑free. You mentioned it working great for your rooming setup, which makes it a perfect fit.
      Arif | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    32” Smart TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The picture quality is really good and I really like that itʻs a fire tv. I get to watch my shows any time. Great value for a Smart tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Julie, thank you for sharing your feedback; we’re pleased to hear the Insignia™ 32" Class F20 Series Smart Fire TV delivers the picture quality, Fire TV features, and overall value you were looking for, and we appreciate you choosing Insignia. Mueez | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect picture and price for a 32”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv! Perfect for the bedroom and it’s literally a plug and play. Easy to set up. I was able to sign into our accounts easily so it crossed over from Roku with ease. Picture quality is crystal clear. Very happy with this fire tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Barbara, it is wonderful to hear your Insignia TV is perfect for your bedroom and easy to set up. Your comments about the clear picture and smooth account sign in show how well it fits your needs. We are glad you are enjoying your Fire TV.
      Safuvan | Insignia BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 32"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs no problems with it I like the product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Christopher, Thank you for sharing your review. We’re glad to hear the Insignia 32" F20 Series TV fits your needs and has been working without any issues. It’s great to know you’re enjoying the product and its simplicity. Thank you for choosing Insignia. Faisal | Insignia. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV for kid bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fire tv for the kids rooms. They are watching their movies in their room while entertaining their guest. This is a great purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re delighted to hear that the Insignia™ 32" Class F20 Series HD Smart Fire TV has been a great addition to your kids’ rooms. It’s wonderful knowing they can enjoy their favorite movies and entertain their guests with ease. We’re glad this purchase has worked out so well for your family. Thank you for choosing Insignia.
      Rafay | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works well in our guest room at the cottage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What the green screen looks like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great I have a good time watching but sometimes it stops and shows a green pixelated screen like it’s broken

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nayjah, thank you for sharing your feedback on the Insignia 32" Class F20 Series LED HD Smart Fire TV. We are delighted to hear you enjoy watching the TV, though we are sorry to learn about the occasional green pixelated screen issue. Your valuable feedback helps us improve the customer experience. Thank you for choosing Insignia. Shashank | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with picture quality for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Thomas, thank you for sharing your feedback! We’re glad to hear that you were pleasantly surprised by the picture quality of your Insignia 32" F20 Series Smart Fire TV. It’s great to know it delivers strong performance while still offering excellent value. Thank you again for your feedback.
      Sudeep | Insignia BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Don't understand what this is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn't have any numbers on it for channels. But for the price it's ok for people that have cable or internet. I don't have cable or internet so it's a little inconvenient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Penelope, thank you for sharing your feedback on the Insignia F20 Series Fire TV. We're sorry to hear the remote and TV experience have been less convenient without cable or internet service, as many features are designed for connected use. If you have questions about available channels or setup options, please contact us at 877-467-4289 or insignia@bestbuy.com for assistance. We appreciate you taking the time to share your experience. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv amazing picture speakers are great also love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 32" LED HD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already own two of these and when I saw the price, had to buy another for the guest bedroom! Nice TV!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Norman, thank you for sharing your feedback! We’re thrilled to hear that you’ve had such a great experience with your Insignia 32" F20 Series Smart Fire TVs that you’ve added another to your home. It’s wonderful to know they deliver the value and reliability you’re looking for, especially for additional spaces like a guest bedroom. We truly appreciate your continued support and are glad our TVs continue to meet your expectations.
      Sudeep | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Camper tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Put it in our camper ! We love the picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey really good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it's a good t v.It works.Fine sound is great. Pitcher equality is great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Charles, thank you for sharing your feedback. We're delighted to hear that the Insignia 32" Class F20 Series Fire TV is delivering great sound and picture quality while meeting your expectations. It's wonderful to know that you're enjoying your viewing experience and that the TV is working well for your needs. We appreciate your feedback and are glad you're enjoying your TV.
      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Buyer beware DO NOT BUY THIS TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a replacement for my main bedroom TV that was also an Amazon Fire TV that lasted way beyond its time. So I found this one thinking it was the new model and had high hopes it would perform as great as my last one. This TV is garbage. First day I got it, out of no where the screen goes crazy and makes this ridiculously loud noise that you cannot stop. You can’t turn the TV off and it doesn’t respond to the remote. It will carry on for 20-30 seconds, then the TV just reboots. Then once back, it will shortly give a message that it cannot detect your remote. I had hoped it would be just a one time thing, but it’s every time I try to use the TV. Sometimes shortly after turning on, other days it may be an hour or so. I absolutely will be returning this junk to the store and HIGHLY recommend reading the reviews and trust me when I say it will make that sound/glitch just as the other reviews have said. I had hoped I would be lucky and not happen to mine, but I was wrong. Don’t waste your time and money with this TV. ZERO STARS.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Laura! Thank you for taking the time to share your experience. We're sorry to hear that your Insignia 32" F20 Series Fire TV has experienced repeated issues with unexpected reboots, loud audio disturbances, and remote connectivity problems. We understand how frustrating this can be, especially when you expected a reliable replacement for a TV that served you well for years.
      For troubleshooting assistance, software updates, or warranty support, please contact Insignia Customer Support at 1-877-467-4289 or email Insignia@bestbuy.com. We appreciate your detailed feedback and the opportunity to better understand your experience. Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality image but a little laggy :(. I have to wait 30 seconds when changing from apps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Static Screen Buy with Caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a decent size and all, but for some reason, the screen starts freezing and the TV starts making a weird noise. The TV displays a static screen and then the remote stops working. I have to fully unplug the TV for it to start working again. This happens at least once everytime I start watching TV. So, be careful before getting this TV. There are probably better options out there. I am just a broke grad student which is why I got this TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and prigram set up was easy. The picture quality was good.budget friendly I did return this tv due to software issues. The display would get pixelated and require a hard reset(unplug device).. it was an unexpected hasel that i didnt want to deal with from a 3day old tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jesse! Thank you for sharing your experience with the Insignia 32" Class F20 Series Smart Fire TV. While we're glad you found the setup process easy, appreciated the picture quality, and felt it was budget-friendly, we're sorry to hear the software issues and display pixelation led you to return the TV. We appreciate your feedback, as it helps us continue improving our products and future customer experiences. We're sorry the product did not meet your expectations. Thank you for taking the time to share your thoughts with us. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Broke first week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up and it was ok but screen broke, not sure how and have warranty but not covered so I am stuck with a broken tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, Thank you for sharing your feedback on the Insignia 32" Class F20 Series LED HD Smart Fire TV. We're sorry to hear the screen became damaged shortly after setup and that the warranty did not cover the issue, leaving you disappointed with your experience. We appreciate you bringing this to our attention. Shashank | Insignia. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is the perfect size. Clear picture easy to use just extremely satisfied

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, Thank you for sharing your experience with the Insignia 32 inch Class F20 Series LED HD Smart Fire TV. We are delighted to hear the TV is the perfect size for your space and that you are enjoying the clear picture quality and ease of use. It is wonderful to know you are extremely satisfied with your purchase. Thank you for choosing Insignia. Faisal | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice addition to my bubble baths!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my TV in my bathroom area so I can take a nice bath and watch TV at the same time. And since I’m happy with my larger size insignia TVs, I bought a smaller size for my bathroom.

    I would recommend this to a friend
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