Customer Ratings & Reviews
- Model:
- NS-32F201NA26
- |
- SKU:
- 6614070
Customer reviews
Rating 4.4 out of 5 stars with 1947 reviews
(1,947 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 32" Class F20 Series LED HD (720p) Smart Fire TV, especially regarding its excellent picture quality and ease of setup. Many appreciate the size, finding it suitable for bedrooms, and some like the weight, noting its convenience for mounting. However, some customers have expressed concerns about the product's durability, and a few have mentioned issues with the remote control and brightness.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is OK for the price I paid. I really don’t care for the fire TV itself though.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very affordable. The integrated Fire TV platform gives you instant access to all major streaming services.
I would recommend this to a friendRated 5 out of 5 stars
Excellent condition for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my 32" tv. Great condition for my purchase. Fits perfectly in my small dining rm. I can now have coffee while watching wat ever I want.
I would recommend this to a friendRated 5 out of 5 stars
Great tv with fast shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with fast shipping, comes with everything of the description says, also it’s clear, with good 4k.Love it
I would recommend this to a friendRated 1 out of 5 stars
Worked for a Week… Then Turned Into a Glitchy Mess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Insignia 32” Fire TV and for the first week it seemed fine — basic picture, nothing fancy, but acceptable for a small room. Then out of nowhere, the screen completely lost its mind. After just one week, the display started showing severe pixelation, green and blue distortion, and horizontal lines across the entire screen. It looks like a corrupted video feed or failing panel, and it’s unwatchable. Power cycling, unplugging, resetting — none of it helped. This wasn’t a cable or input issue; the TV itself clearly failed. For something that’s barely out of the box, this level of failure is unacceptable. A TV shouldn’t self-destruct after seven days of normal use. That said, Best Buy’s customer service was excellent. The return process was smooth, quick, and hassle-free, which I truly appreciated. No complaints there at all. Unfortunately, the product itself is a hard pass. If you value reliability, I’d suggest spending a little more or choosing a different brand.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome little 4kTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the better TVs in my home , small but mighty the visual quality is better than the 75” and 80” that I have.
I would recommend this to a friendRated 5 out of 5 stars
Review for insignia 32” smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality at an amazing , affordable price! I am definitely satisfied with this product.
I would recommend this to a friendRated 5 out of 5 stars
Extremely impressed with the quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this TV for on stage monitor for song lyrics. It works flawlessly. Wonderful product!
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price and so far we love it. Will definitely buy another
I would recommend this to a friendRated 5 out of 5 stars
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not read about no remote. Easily mounted and light weight.
I would recommend this to a friendRated 5 out of 5 stars
Works great as a Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is beautiful, perfect for my gaming setup.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Waste of Money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and sounds good when it is on, but the TV keeps freezing and cutting off. I plan to exchange it for a Samsung. I don't even know why I didn't get one in the first place. NEVER AGAIN!
No, I would not recommend this to a friend Rated 3 out of 5 stars
Screen problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen problem is working normally for a while and suddenly the screen crashes
No, I would not recommend this to a friendRated 3 out of 5 stars
Insignia Fire Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was a nice product however we had some trouble installing some apps and i noticed that sometimes the tv glitches.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor components worse support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three for Cyber Monday. Left in the boxes until late January (when daughters finally cleaned their rooms). Two have horrible pixelation issues via internal Fire stick or HDMI. Didn’t open the third expecting the same. Online support said return to BestBuy since it’s a sponsored vendor. Local store said out of warranty and need to be sent in for repair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kathy! Thank you for sharing your experience. We understand how disappointing it is to have two TVs showing pixelation issues and to receive different guidance between online support and your local store. To review this situation further and help determine the best next steps, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com. We appreciate you taking the time to let us know.
Sidhartha | Insignia
Rated 2 out of 5 stars
Horrible noise/malfunctioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All seemed good but now after watching for about 30-40 minutes it makes an obnoxious noise and you cannot mute, shut off or do anything. It has to run it course. I am afraid I will have to replace it soon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item, because it was defective. It would make a high pitched noise at times and would turn pink with horizontal lines. I had to constantly unplug it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fallas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.failed mesalio When the volume increases, the following happens: it fills with colored squares and the image is no longer visible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that your Insignia™ 32" Class F20 Series Smart Fire TV (Model: NS‑32F201NA26) is experiencing screen distortion especially the colored squares and loss of picture when the volume increases. That’s definitely not the experience we want for you. Your feedback is important to us, and it helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insignia@bestbuy.com, and we will be happy to help you. Rafay | Insignia Products
Rated 1 out of 5 stars
Unhappy Christmas gifts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these tv’s for Christmas gifts for my girls and both tvs have the same issue shortly after setting them up. Both girls complain of the same issues. The tvs make a loud noise and go fuzzy with crazy colors. It scares the kids bc it happens unexpectedly while watching a program.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jaimelyn! Thank you for sharing your experience with us. We’re truly sorry to hear that both of the Insignia 32" F20 Series TVs you purchased as Christmas gifts are showing the same issue with loud noises and distorted colors, we understand how upsetting and scary that can be, especially for kids. We appreciate you bringing this to our attention, as feedback like yours helps us identify issues and improve future products. Our team is available to help resolve this, and you can reach our Insignia Voice Support Team at 1‑877‑467‑4289 or by email at insigniasupport@bestbuy.com.
Darshan | Insignia
Rated 1 out of 5 stars
Distorted picture randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was messing up since the first day I turned it on. The picture would static out randomly multiple times a day. To the point I would have to keep unplugging it to turn it back on. I supposed to pick up a replacement so hopefully this one is better
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tanashia, thank you for sharing your experience with the Insignia 32 inch F20 Series TV and we are sorry to hear that the picture has been distorting and requiring frequent unplugging, as we understand how frustrating it is when a new TV does not perform as expected, we appreciate you letting us know about this issue and hope your replacement provides a much better experience, and if you need any additional support our team is available at 877‑467‑4289 or insigniasupport@bestbuy.com, thank you again for taking the time to leave your review.
Darshan | Insignia













 LIMITED WARRANTY C1881 -maa FEATURES 720p Screen Resolution Hefresh HOMI Inputs1 ARC Composite Input Digital Output Optical) Antenna/Cable input Headphone Aurio Cutout 802.11 Wreless INCLUDED Voice Remote Alexa Batteries AAAx Stand Screws Quick Setup Guide](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e66ed92a-9a99-46cc-845a-8c536364d0f5.jpg;maxHeight=54;maxWidth=54;format=webp)



