Customer Ratings & Reviews
- Model:
- NS-32F201NA26
- SKU:
- 6614070
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional picture quality of this product, which is the most frequently praised feature. Users also appreciate how simple the setup process is, along with the convenient size and lightweight design that makes mounting easy. Additionally, customers find the device's connectivity features to be reliable and straightforward to use.
This summary was generated by AI based on customer reviews.
Excellent condition for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my 32" tv. Great condition for my purchase. Fits perfectly in my small dining rm. I can now have coffee while watching wat ever I want.
I would recommend this to a friendWorked for a Week… Then Turned Into a Glitchy Mess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Insignia 32” Fire TV and for the first week it seemed fine — basic picture, nothing fancy, but acceptable for a small room. Then out of nowhere, the screen completely lost its mind. After just one week, the display started showing severe pixelation, green and blue distortion, and horizontal lines across the entire screen. It looks like a corrupted video feed or failing panel, and it’s unwatchable. Power cycling, unplugging, resetting — none of it helped. This wasn’t a cable or input issue; the TV itself clearly failed. For something that’s barely out of the box, this level of failure is unacceptable. A TV shouldn’t self-destruct after seven days of normal use. That said, Best Buy’s customer service was excellent. The return process was smooth, quick, and hassle-free, which I truly appreciated. No complaints there at all. Unfortunately, the product itself is a hard pass. If you value reliability, I’d suggest spending a little more or choosing a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that your Insignia™ 32" Class F20 Series LED HD (720p) Smart Fire TV began experiencing severe screen distortion, pixelation, and horizontal lines after only a week of use, as we understand how frustrating and disappointing that can be, especially with a brand-new product. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. We’re glad to hear that Best Buy’s return process was smooth and supportive. If you decide to give Insignia another try or need any assistance in the future, please feel free to contact us directly at 877‑467‑4289 or insignia@bestbuy.com, and we will be happy to assist you further. Thank you again for taking the time to share your experience.
Sam | Insignia
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very affordable. The integrated Fire TV platform gives you instant access to all major streaming services.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, we’re glad your Insignia 32" F20 Series TV has been affordable and convenient with built‑in Fire TV. You mentioned loving the instant access to streaming apps, which makes it a great everyday TV.
Arif | Insignia
Great tv with fast shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with fast shipping, comes with everything of the description says, also it’s clear, with good 4k.Love it
I would recommend this to a friendLoving my new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put this TV in my kitchen. My wife loves it!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Harry, it’s wonderful that the Insignia 32" Class F20 Series LED HD Smart Fire TV fits perfectly in your kitchen. It’s great to know your wife loves having it there for everyday viewing. We’re glad it’s been a fun and useful addition to your home.
Safuvan | Insignia
Restarts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps freezing and restarting on its own. After about 2 min of play it will shut down ifnitnhas heen off for a few hours.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Elizabeth, thank you for sharing your feedback on the Insignia 32 inch Class F20 Series LED HD Smart Fire TV. We are sorry to hear the TV keeps freezing and restarting on its own, especially after only a short period of use. We understand how frustrating this can be and appreciate you bringing it to our attention. Please feel free to contact us directly at 877‑467‑4289 or insignia@bestbuy.com and we will be happy to help you. Shashank | Insignia
Awesome little 4kTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the better TVs in my home , small but mighty the visual quality is better than the 75” and 80” that I have.
I would recommend this to a friendNot Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for about a month and at least once or twice a week it turns all kinds of different colors like the old school TVs and made extremely loud noises scared the crap out of me the first time it happened still scares me when it happens. Something is definitely NOT right with this tv! Can’t unload the video for people to hear the sound but it’s awful!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jen, thank you for sharing your experience with us. We're sorry to hear that your Insignia 32" Class F20 Series LED HD Smart Fire TV is having the issue of the different colors and the loud noise, for sure that would be frustrating for anyone, and it's not the performance we want that our customers to have with an Insignia TV. Your feedback helps us to improve and fix this situations. If you'd like to get further assistance, our team is available at 1-877-467-4289 or insigniasupport@bestbuy.com.
Thank you gain for reaching out.
Josh | Insignia
Review for insignia 32” smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality at an amazing , affordable price! I am definitely satisfied with this product.
I would recommend this to a friendExtremely impressed with the quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this TV for on stage monitor for song lyrics. It works flawlessly. Wonderful product!
I would recommend this to a friendHighly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price and so far we love it. Will definitely buy another
I would recommend this to a friendGood Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not read about no remote. Easily mounted and light weight.
I would recommend this to a friendOk tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is OK for the price I paid. I really don’t care for the fire TV itself though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Shell, thank you for taking the time to share your honest feedback. We’re glad to hear that the TV has provided good value for the price you paid. We also appreciate your comments regarding the Fire TV experience, as preferences can vary from person to person and feedback like yours helps us better understand customer needs. Thank you for choosing Insignia!
Vennila | Insignia
Works great as a Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is beautiful, perfect for my gaming setup.
I would recommend this to a friendMight as well buy a FireStick for an old Sony LCD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the composite input function so I dont have to do conversions for my old PS1/2 and GameCube. Screen turns into green and freezes and makes a loud sound. Happened 3 times when trying to watch a 2 hr movie, had to unplug and restart the TV 3 times as well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, Thank you for sharing your feedback. We're sorry to hear the Insignia 32" Class F20 Series Smart Fire TV experienced freezing, screen discoloration, and audio issues while you were using it. We understand how frustrating that can be, especially during normal viewing. Your comments are valuable and help us improve our products. Please feel free to contact us directly at 1-877‑467‑4289 or insignia@bestbuy.com and we will be happy to help you. Shashank | Insignia
- Pros mentioned:Picture quality
Waste of Money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and sounds good when it is on, but the TV keeps freezing and cutting off. I plan to exchange it for a Samsung. I don't even know why I didn't get one in the first place. NEVER AGAIN!
No, I would not recommend this to a friend Tv flickering
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works fine until the image turns green with stripes and freezes; it needs to be unplugged. I will return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your feedback on the Insignia 32" F20 Series Smart Fire TV. We're sorry to hear the TV is displaying a green, striped image and freezing, as this is not the experience we want for our customers. Please contact us at 877-467-4289 or insignia@bestbuy.com so we can look into the issue and discuss available support options before your return. We appreciate you bringing this to our attention. Poojitha | Insignia
Screen problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen problem is working normally for a while and suddenly the screen crashes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jacobo, thank you for taking the time to share your experience with us. We’re sorry to hear that your Insignia 32" F20 Series TV is experiencing intermittent screen crashes, as we understand how frustrating that can be. Our support team can take a closer look and help with troubleshooting or warranty options at 1‑877‑467‑4289 or Insignia@bestbuy.com. We appreciate you bringing this to our attention.
Rihan | Insignia
Insignia Fire Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was a nice product however we had some trouble installing some apps and i noticed that sometimes the tv glitches.
No, I would not recommend this to a friendHorrible noise/malfunctioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All seemed good but now after watching for about 30-40 minutes it makes an obnoxious noise and you cannot mute, shut off or do anything. It has to run it course. I am afraid I will have to replace it soon.
No, I would not recommend this to a friend
