Customer Ratings & Reviews
- Model:
- NS-32F201NA26
- |
- SKU:
- 6614070
Customer reviews
Rating 4.4 out of 5 stars with 1947 reviews
(1,947 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 32" Class F20 Series LED HD (720p) Smart Fire TV, especially regarding its excellent picture quality and ease of setup. Many appreciate the size, finding it suitable for bedrooms, and some like the weight, noting its convenience for mounting. However, some customers have expressed concerns about the product's durability, and a few have mentioned issues with the remote control and brightness.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad tv experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was ok for about 1 week and then it started giving me a popcorn screen thatcwould only go away if you restarted the TV. Then Bestbuy exchanged it for another one, and that one lasted 2 weeks before it started doing the same thing and had to return it. I will buy another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lindberg, thank you for taking the time to share your experience with us. We sincerely regret that you encountered repeated screen issues with your Insignia 32" F20 Series TV. Experiencing the same problem twice especially so soon after purchase is understandably disappointing, and we recognize how inconvenient this must have been for you.
Your feedback is important, and we genuinely appreciate you bringing this to our attention. While we are sorry that your experience led you to return the product, we hope you might consider Insignia again in the future. We remain committed to improving our products and ensuring a more reliable experience for our customers.
Thank you once again for sharing your review. Vennila | Insignia
Rated 1 out of 5 stars
This tv presents failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few minutes the tv presents a kind of "snow" in the screen ...i turn off they tv, then turn on again and does the same action
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your review. We’re sorry to hear that your Insignia 32" F20 Series TV is showing “snow” on the screen after a few minutes that’s definitely not the experience we want for you.
This kind of issue can sometimes be related to a signal problem, a loose connection, or a software glitch. Restarting the TV was a good first step, and we’d be happy to help you troubleshoot further to get this resolved.
If you’d like support, please feel free to reach out to us at 877‑467‑4289 or insignia@bestbuy.com. We’re here to help. Vennila | Insignia
Rated 1 out of 5 stars
software crash's constantly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well i was hopeful, i have been having an issue with this tv while surfing around looking for a movie the software randomly crashes and restarts the tv, very annoying, i will be returning it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josh, thank you for sharing your experience with the Insignia 32" F20 Series Smart Fire TV, and we’re very sorry to hear that the software has been crashing and restarting while you’re browsing for movies. That kind of interruption is definitely frustrating, and it’s not the experience we want for our customers. Feedback like yours is really valuable because it helps us identify issues and improve future products, and we’d appreciate the chance to look into this further in case there’s anything we can do to help before you return it. Please feel free to reach out to our support team at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you directly. Thank you again for taking time to share your experience. Darshan | Insignia
Rated 1 out of 5 stars
No not buy!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for less than 2 months. It’s been glitching like crazy. Keeps restarting more often than not. I just read the reviews, why keep selling this item if they are clearly defective???
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for taking the time to share your experience. We’re sorry to hear that your Insignia 32" F20 Series TV has been glitching and restarting after only a short period of use. That’s understandably frustrating, and it’s not the level of performance we want our customers to encounter. If you’d like help reviewing the issue or exploring next steps, you can contact us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for bringing this to our attention.
Poojitha | Insignia
Rated 1 out of 5 stars
Hate Hate Hate this TV!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate Hate Hate this TV!! Randomly screeches and turns to pixel screen. I've done all the updates and troubleshooting online to no avail!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jana, thank you for taking the time to share your experience with the Insignia 32" F20 Series Smart Fire TV, and we’re very sorry to hear about the random screeching and pixilation issues you’ve been dealing with. That’s absolutely not the kind of performance we want our customers to experience, especially after you’ve already tried updates and online troubleshooting, and we’d really appreciate the chance to look into this further and assist you directly. Please feel free to reach out to our support team at 877‑467‑4289 or insigniasupport@bestbuy.com so we can help. Darshan | Insignia
Rated 1 out of 5 stars
Received a broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a zero I would. Bought the tv for a birthday gift and when the birthday came she opened a broken screened tv. Best Buy won’t do anything about it because it was out of the 15 day return policy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and product arrived defective after 10 minutes of watching TV it was lagging really bad. Im very disappointed in Insignia brand and the hassle it was to return the TV
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money, dont buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didnt even last a month and best buy says its past the 15 days. was told to buy another one. like why would i get another if this cant even last a month??
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV we've ever owned. Have used it maybe a dozen times in the month it's been owned and it keeps glitching out with a fuzzy screen and makes an absurdly loud static sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Katlyn, thank you for sharing your feedback. We’re sorry to hear that your Insignia 32" Class F20 Series LED HD Smart Fire TV has been experiencing a fuzzy screen and loud static. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention. Please feel free to contact Insignia Support at 1‑877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further.
Andres | Insignia
Rated 1 out of 5 stars
You gotta be kidding me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps glitching and power cycling—can’t watch a single show without it cutting off. Extremely frustrating and disappointing.”
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that the TV is glitching and power‑cycling, making it difficult to enjoy your shows. Your feedback is valuable, and it helps us continue improving our products and overall customer experience. Please fell free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com.
Rafay | Insignia Products
Rated 1 out of 5 stars
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived super broken. Unusable. Had to physically bring it to the store to return, which was not an easy or inexpensive journey.
No, I would not recommend this to a friendRated 1 out of 5 stars
making a crackling sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a short time usage this TV started making a crackling sound and give green screen
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Murat, thank you for taking the time to share your feedback. We’re sorry to hear that your Insignia 32" Class F20 Series Smart Fire TV began making a crackling sound and displaying a green screen after a short period of use. That’s not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to help you. Rafay | Insignia Products
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I bought.Best Buy did nothing to help me!
No, I would not recommend this to a friendRated 1 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever , even I have Tax exemption card , they didn't let me to use .
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Setup ease, Size
Rated 4 out of 5 stars
Good TV for the Price and Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia 32" F20 Series Fire TV is a good option if you’re looking for a basic, affordable smart TV. The picture quality is clear for a 720p screen and works well for everyday viewing like streaming shows, news, or kids’ programs. It’s not meant to be high-end, but it does what it’s supposed to do. The Fire TV interface is easy to use and makes it simple to access streaming apps in one place. Setup was quick, and the remote is straightforward. The TV is lightweight, fits well in a small space, and is perfect for a guest bedroom. Overall, this is a good value for the price. If you want a simple smart TV without spending a lot, this one gets the job done.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease, Size
Rated 5 out of 5 stars
Great size for dorm living
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV right around Christmas for my daughter’s dorm room, and it’s been perfect! The 32” size is ideal for a smaller space, and it’s lightweight enough to move around easily if needed. Setup was simple, and the picture quality is great for the price. Such a great value and a perfect fit for a dorm room!
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease, Size
Rated 5 out of 5 stars
Great Size and Works Amazing for Kids’ Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Insignia 32” Class F20 Series LED HD Smart Fire TV for my baby boy’s room, and it’s been a great choice. The size is perfect for a smaller room, the picture quality is sharp for 720p, and it handles his gaming without any issues. The built‑in Fire TV makes it easy to switch between games, shows, and apps. Setup was simple and the remote is very user‑friendly. Overall, a great TV for kids’ rooms and gaming.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV for my elderly mom. Easy to use, great picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease, Size
Rated 5 out of 5 stars
Happy with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for bedroom. Easy assembly and set up. Color and sound is great. Volume control offers lots of range. Comes on and off quickly.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease, Size
Rated 5 out of 5 stars
Convenient size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Light weight. Good quality. Great small size for kitchen .
I would recommend this to a friend













 LIMITED WARRANTY C1881 -maa FEATURES 720p Screen Resolution Hefresh HOMI Inputs1 ARC Composite Input Digital Output Optical) Antenna/Cable input Headphone Aurio Cutout 802.11 Wreless INCLUDED Voice Remote Alexa Batteries AAAx Stand Screws Quick Setup Guide](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e66ed92a-9a99-46cc-845a-8c536364d0f5.jpg;maxHeight=54;maxWidth=54;format=webp)



