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Kayw Posted
One of the worst purchases Ive ever made. There is nothing smart about this tv. Had this for my son to earn doing well at school, and now that he has earned it, it doesnt work the way he needs it to. Disappointed. Even when I bought an extra roku attachment stick, it doesn’t recognize the app. 0/10 recommend.
Posted
We're sorry to hear about your disappointment with the Insignia TV and the challenges you've encountered in getting it to work as expected. We understand how frustrating it can be when a product doesn't meet your needs, especially after such high hopes. Your feedback is valuable, and we'll use it to improve our products and services. If you haven't already, please reach out to our customer support team for assistance or possible solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-n10-series-led-hd-tv/6395127.p?skuId=6395127
MM01 Posted
It seemed like a great deal at the time, but backlight went out after 2 years of use. It did have a very clear & detailed picture.
Posted
Hi MM01,
Thank you for the review. We do apologize if you did nott like the product. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
user195105 Posted
If you are looking for a tv to watch netflix and stuff this is not the right thing
Plain Posted
Not a SMART TV so is limited. Wish I waited because now Best Buy is offering a very similar TV that is a SMART one for a lower price.
user843754 Posted
Good for playing video games picture quality is ok
Notsmart Posted
Was listed as a smart TV but clearly it's not. I bought it anyway and had to add a Roku
Bubbles Posted
TV is only 32" in name alone, as the lovely people at Insignia like to say. Or, more appropriately "It's a CLASS SIZE". The TV itself from one edge to the other is 28.5 inches. The screen display is only 24.5 inches. Insignia refuses to take any responsibility for this and take care that their packaging better represents what their product is. I could forgive an inch, maybe an inch and a half difference. But 3.5 inches means the difference between using a your old wall mount and having to drop down money for a completely different one. I contacted support and they just told me to take it up with the complaints folk rather than taking any responsibility and at least taking a look into taking care that their packaging better reflects this, either by having a size closer to it or having the box specify 32" CLASS, which apparently is just this whole range of sizes depending on the company. As they put it, "We don't deal in 29 inch TV's. We don't have a class of tv between 24 and 32 inches, so this would count as a 32 CLASS." Lovely company you stand behind, Best Buy. And as far as the company goes, SHAME ON YOU, INSIGNIA!
Posted
Hi there,
Thank you for taking the time to review our 32" LED HDTV. I understand you found the TV to be smaller than you expected and that can be disappointing. Please, keep in mind that screens have to be measured diagonally and not horizontally. When measured diagonally you will find the screen measures 31.5" which is why this is considered a 32" Class. Also, the measurements can be found on our website or Best Buy's, but if you have any more questions or concerns about this, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
EveS Posted
The price is good but a Roku TV is a much better choice.
AngieT Posted
Major complaint is we cant get Spectrum App on it like we can with the roku tv. Too late to return it since it was a Christmas present. Do not recommend if you use spectrum. Its an ok tv otherwise
Posted
Hi,
Thanks for your review.
This is just TV without connect features, you could consider Insignia Fire TV with connect features.
good.................................................
Rocketman Posted
This TV is NOT worth the money. Search elsewhere. It worked slowly for a few months after we purchased it and now barely functions. It's incredibly slow selecting, often won't display, constantly says the remote batteries are dying (even when they were just replaced), and it pretty much has to be unplugged and plugged back in every time you want to use it. It also turns on randomly when no one is anywhere near the remote. Spend a little more for a nicer TV.
AllieJo Posted
Have this tv and purchased it less than a year ago. The picture has gone out and the sound still works. Trying to get help from best buy, but they are saying I need to get a quote from geek squad for repair. Im not paying geek squad for repair on a less than one year old tv. Trying to go through insigna now.
DeepakS Posted
Don't waste your money. But some good brand with little bit more money. I bought 2 tv. They both went bad same day. After 1 year and 1 month. Their warranty is good for only 1 year. So do not go for cheap. Spend extra 50 bucks get some better brand. Never going to even look at this brand.
user551196 Posted
I ordered what i thought was 2 smart tvs and received only one smart and one regular. Its 2023 who buys a non smart tv?? I got ripped off big time during a time when you are suppose to get the most deals. Very bad experience. All i can do now is buy a firestick so i can actually have use for this tv
Posted
Hi user551196, Thank you for taking the time to leave a review of our Best Buy essentials™ - 2-in-1 7.5W Magnetic Wireless Charger for iPhone 15/14/13/12 series + AirPods - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dave Posted
Very disappointed in this TV. Player's were fuzzy, the puck or ball was blurry, the adjustments were useless, as they needed to be modified when going from a game to a movie, and the screen--no matter what adjustments were made--was not crisp at all. I know it's a cheap TV, but even a cheap TV should provide a decent level of viewing. This one doesn't. Returning same day.
KaseyJ Posted
Not a smart tv they. Offer 6mos apple but can't use with tv
JohnD Posted
Not even a year old and the backlight went out don’t make them like they used to I still have an insignia 32 inch from 2006 that still works sucks because insignia is the only brand I can find non smart tvs
KevinR Posted
Received TV 8/20/2020. Stopped working 3/5/2023. So lasted less than 3 years. Had old box TV (CRT) that was 20 years old before getting rid of it. Still have Samsung panel TV that's over 10 years old, with no issues. Disappointed with this purchase.
Tickedoff Posted
I have to change the settings every time I turn it on! This is ridiculous.
Beware Posted
Tv stopped working in roughly 39 day from purchase