Customer Ratings & Reviews
- Model:
- NS-32D310NA21
- SKU:
- 6395127
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 32" Class N10 Series LED HD TV's picture quality, ease of use, and price. Many also appreciate the TV's size and lightweight design. However, some customers note that the volume could be improved, and that the TV lacks smart features. A few also mention issues with the stand.
This summary was generated by AI based on customer reviews.
Insignia Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for playing video games picture quality is ok
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was listed as a smart TV but clearly it's not. I bought it anyway and had to add a Roku
No, I would not recommend this to a friend- Pros mentioned:Price
Prefer Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is good but a Roku TV is a much better choice.
No, I would not recommend this to a friend Insignia lies to profit and refuses responsibility
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is only 32" in name alone, as the lovely people at Insignia like to say. Or, more appropriately "It's a CLASS SIZE". The TV itself from one edge to the other is 28.5 inches. The screen display is only 24.5 inches. Insignia refuses to take any responsibility for this and take care that their packaging better represents what their product is. I could forgive an inch, maybe an inch and a half difference. But 3.5 inches means the difference between using a your old wall mount and having to drop down money for a completely different one. I contacted support and they just told me to take it up with the complaints folk rather than taking any responsibility and at least taking a look into taking care that their packaging better reflects this, either by having a size closer to it or having the box specify 32" CLASS, which apparently is just this whole range of sizes depending on the company. As they put it, "We don't deal in 29 inch TV's. We don't have a class of tv between 24 and 32 inches, so this would count as a 32 CLASS." Lovely company you stand behind, Best Buy. And as far as the company goes, SHAME ON YOU, INSIGNIA!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 32" LED HDTV. I understand you found the TV to be smaller than you expected and that can be disappointing. Please, keep in mind that screens have to be measured diagonally and not horizontally. When measured diagonally you will find the screen measures 31.5" which is why this is considered a 32" Class. Also, the measurements can be found on our website or Best Buy's, but if you have any more questions or concerns about this, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not compatible with spectrum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major complaint is we cant get Spectrum App on it like we can with the roku tv. Too late to return it since it was a Christmas present. Do not recommend if you use spectrum. Its an ok tv otherwise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
This is just TV without connect features, you could consider Insignia Fire TV with connect features.
Lasted less than a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have this tv and purchased it less than a year ago. The picture has gone out and the sound still works. Trying to get help from best buy, but they are saying I need to get a quote from geek squad for repair. Im not paying geek squad for repair on a less than one year old tv. Trying to go through insigna now.
No, I would not recommend this to a friendgood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good.................................................
I would recommend this to a friendSearch Elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is NOT worth the money. Search elsewhere. It worked slowly for a few months after we purchased it and now barely functions. It's incredibly slow selecting, often won't display, constantly says the remote batteries are dying (even when they were just replaced), and it pretty much has to be unplugged and plugged back in every time you want to use it. It also turns on randomly when no one is anywhere near the remote. Spend a little more for a nicer TV.
No, I would not recommend this to a friendBad bad bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. But some good brand with little bit more money. I bought 2 tv. They both went bad same day. After 1 year and 1 month. Their warranty is good for only 1 year. So do not go for cheap. Spend extra 50 bucks get some better brand. Never going to even look at this brand.
No, I would not recommend this to a friendRipped off for black friday
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered what i thought was 2 smart tvs and received only one smart and one regular. Its 2023 who buys a non smart tv?? I got ripped off big time during a time when you are suppose to get the most deals. Very bad experience. All i can do now is buy a firestick so i can actually have use for this tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user551196, Thank you for taking the time to leave a review of our Best Buy essentials™ - 2-in-1 7.5W Magnetic Wireless Charger for iPhone 15/14/13/12 series + AirPods - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not good at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this TV. Player's were fuzzy, the puck or ball was blurry, the adjustments were useless, as they needed to be modified when going from a game to a movie, and the screen--no matter what adjustments were made--was not crisp at all. I know it's a cheap TV, but even a cheap TV should provide a decent level of viewing. This one doesn't. Returning same day.
No, I would not recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a smart tv they. Offer 6mos apple but can't use with tv
No, I would not recommend this to a friendBacklight went out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and the backlight went out don’t make them like they used to I still have an insignia 32 inch from 2006 that still works sucks because insignia is the only brand I can find non smart tvs
No, I would not recommend this to a friendDied less than 3 years old.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received TV 8/20/2020. Stopped working 3/5/2023. So lasted less than 3 years. Had old box TV (CRT) that was 20 years old before getting rid of it. Still have Samsung panel TV that's over 10 years old, with no issues. Disappointed with this purchase.
No, I would not recommend this to a friendNot so great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to change the settings every time I turn it on! This is ridiculous.
No, I would not recommend this to a friendTV w/o DVD Player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.totally disappointed in this item wen I purchase I believed that there was a DVD player as part of it....to my surprised there is no DVD player so now I have to purchase a new DVD player and am stuck with a TV that I dont want....
No, I would not recommend this to a friendBeware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working in roughly 39 day from purchase
No, I would not recommend this to a friendHorrible tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it at all there’s no Wi-Fi connection gotta have other devices to use the tv not happy with it. It’s 2023 everything should be Wi-Fi connectable
No, I would not recommend this to a friendNot worth the money for only 16 months of usee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this April 2021, 16 months ago. The tv screen went black first, then the sound went out, and the warranty is only for 1 year...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Donna,
Thank you for taking the time to review our Insignia™ - 32" Class N10 Series LED HD TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Best buy sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Broken when i got it. There's a reason they are going ouy of business
No, I would not recommend this to a friend