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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 1927 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers express satisfaction with the cooling performance and ease of use of the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner, finding it easy to install and of a good size for smaller rooms. However, some customers note that the unit can be noisy and heavy, and the exhaust hose could be improved. The remote control is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,927 reviews
  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Decent price for a nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, solid build. It does the job of cooling down the room quickly. Simple setup porting to the window. More than enough accessories are provided and are of good quality. This is way more preferred to a window unit! Really, the only issue it has for me is the cover vibrating (when the compressor kicks in.) Adding a little mass to the sides (mass-tape) quiets it right down. I haven't used all of its modes - I just start it cooling and walk away. It's standing on a board, not carpet, and it rolls very easy. For that reason, I prefer to use the remote. The remote is easy to read and is kept at the other end of the room. It comes with a clear hose to drain any water down to a bin. It's hooked up but hardly anything, if anything, drains out. At the end of June when the humidity climbs there might be more water collected.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Size

    Rated 5 out of 5 stars

    Great portable air conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit exceeded all expectations. Great size for small dorm or apartment. Setup was quick and easy, and it cools the room fast and efficiently. It is fairly quiet. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Keeping cool while cooking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was very easy to install. I bought it to keep my kitchen cool while I cook in the summer time. Best idea ever! It worked so well at cooling off the area even though I had the oven going and it was about 97 out. The best part is that I can easily take it to my living room once I’m done in the kitchen. It has wheels for smooth moving across my apartment from one room to the next. I love this AC! Side note, put the hose in a bucket to collect the water that drips. I only realized that after…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia 350 sq ft ac unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this A/C unit for about a year and overall, I’m really happy with the purchase. It’s a solid choice if you’re looking for an affordable and effective cooling solution for a small- to medium-sized room. If you need a reliable, budget-friendly portable AC for a bedroom, home office, or small living space, the Insignia unit delivers. It’s not perfect due to the noise and size but it performs well for the price and cools really fast. I’d recommend it for anyone who needs a non-permanent cooling option.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia portable A/C unit. We’re glad to hear that it has served you well over the past year and provided effective cooling for your space. It’s great to know that it delivers solid performance, especially for small- to medium-sized rooms, and remains a reliable and budget-friendly option. While we understand the concerns about noise and size, we appreciate your recognition of its fast cooling and overall value. Your recommendation means a lot to us.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Excellent Portable AC & Resolved Security Alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My downstairs office room, which measures 200 sq.ft., doesn't receive adequate air conditioning from our centralized AC unit, making it uncomfortably hot in summer. To address this issue, I opted for a portable AC unit Insignia 350 Sq.Ft. Initially, I was concerned about installation due to our security alarm system. The exhaust vent of the AC unit needed to be passed through a window that had to remain open during operation, causing the window to lose contact with the alarm sensors and preventing the room from being armed. Additionally, leaving the window open posed a security risk. To resolve these challenges, I contacted my security alarm company and requested they install a sensor on the side of the window instead of relying on the existing one. I also had a window door lock installed to ensure the window remained securely closed when needed. With these adjustments in place, the AC unit now operates as expected, keeping my office pleasantly cool even on hot days. Btw, Thank you to Best Buy for offering free installation of this portable AC unit

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with our products! We're thrilled that the portable AC met your expectations and that the security alarm issue was resolved. If you have any further feedback or need assistance, feel free to reach out. We appreciate your support! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    AC for my Master bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC works exactly how we need it to for our room. Very easy to install. Love the remote control access and how easy it is to use. Would recommend to anyone looking to cool down their room. Also a great price point!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great and Simple Portable A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means a picky consumer so I will say that this air conditioner was a absolute great buy! We bought it since we live in a one bedroom upstairs apartment and heat rises so our bedroom would be an oven. Between me and my wife we installed it with the window kit in about 10 minutes or less. We love the remote control it comes with and leave it on running for about a couple hours until the cool night kicks in. Our bedroom is medium size and it cools it efficiently within 15 minutes or so to a cool 75 degrees. We have yet to move it to the living room since the most important thing to us is to sleep cool so we haven’t tested it in on a bigger room but the power on it probably won’t cool it as well but it might be better then no cooling at at. Overall would recommend to someone looking to sleep and be comfortable in their bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory ac unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does a good job of cooling a room. Has thermostat settings on the unit as well as having a remote that includes its own thermostat. Can also run continuously, has a sleep timer. Easy, fast install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Power consumption

    Rated 4 out of 5 stars

    Power hungry @ 11.9amps needs own 15amp breaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a game room. Didn't realize it uses 11.9 amps until it blew the breaker twice. This will most likely require it's own dedicated circuit plug in your home if running any other electronics on the same circuit on a 15amp breaker. It was absolutely heaven when it was on and going though. Got the game room down to 68 with two gaming PCs on and spewing out warm air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Does well but 350sqft might be a little too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for a (just under) 300 sqft living room. This unit does well at maintaining atleast 75 degrees in this room if the outside temps do not exceed around 85. We have had a few days so far that exceeded 95 (which is not common around here)and this unit will cool the room to the low 80s. This unit does a really good job of dehumidifying the air so it feels cooler than it actually is most of the time. Overall i am happy with my purchase and just bought the 250sqft unit for my bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the detailed review, bazookajo564! It’s great to hear how well the unit handles typical temps and dehumidifies effectively. Smart move picking up the 250 sq. ft. model for your bedroom—hope it works just as well!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice Portable AC unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cold plus not noisy. So far have not had to drain any water from it. Easy to move around but limited by length of exhaust hose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. The remote is helpful with changing settings without having to get up. Fully recommend, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bedroom AC went out during a heat wave so this was an emergency purchase. The reviews were good, easy installation, let's see how it goes I thought. Well it goes great. I got this on 6/20 & today is 8/1. I have not had to drain it yet. Keeps my bedroom as cool as it can considering the heat & horrible insulation in my apartment. It's super easy to install, took 10 minutes maybe. Then when summer is over I'll take it out & wheel it to the closet. Very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add some additional coldness to my apartment. Operates well. Not as loud as some people have stated. It does release quite a bit of water in AC mode so make sure you have a large enough container to catch the water. Very happy with my purchase. I can disconnect and put it in my closet when I’m not using in which is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Overall performance

    Rated 5 out of 5 stars

    Ac cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good works as expected . Gets frozen cold .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfecto for a big room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cold like I needed it Easy to install Easy to use Works really good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets too hot in summer time here in CA but this portable air conditioner is doing a great job in maintaining cool air in our room. It is a little loud but it does not bother me at all. I would recommend it to anyone who is looking for a good quality air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    AC unit worth having

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my portable AC unit! It does a wonderful job cooling off a large room. It was a lifesaver when our AC went out and helps our living room stay super cool in the AZ summers. It’s also easy to install in the window. If you are looking for an affordable and easy way to cool off a room in your home, this is a great option.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with our Insignia™ - 350 Sq. Ft. Portable Air Conditioner. It's great to hear that it has been a lifesaver during the hot Arizona summers and that it effectively cools off your living room. It's always helpful to find affordable and easy solutions to stay comfortable in the heat. Enjoy your cool space! Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Its chilly in here now!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in south florida we are used to the heat. This AC unit can really crank out some cold air. We bought it for hurricane season but it gets the master bedroom so chilly we have been sleeping like hibernating bears. The “follow me” on the remote makes it a portabke thermostat for the unit.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic feedback! We’re so glad to hear that the AC unit is keeping your space cool and comfortable, especially in the South Florida heat. It’s great to know it’s performing well enough to prepare you for hurricane season and even helping you sleep better. The “follow me” feature on the remote really does make a difference by keeping the temperature just right where you need it.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable ac has been a lifesaver, our central air when out during theses multiple heatwaves. This is the third unit I’m purchasing for a different room in the house. My family and I have been very satisfied.

    I would recommend this to a friend
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