Customer Ratings & Reviews

I tried giving this machine several chances and it just does not wash your clothes. Tried a little soap. Tried a lot of soap. It doesn’t wash properly no matter what you do your clothes always feels dirty. And it really does not oscillate properly. Doesn’t fill the water enough to wash your clothes properly. Even with the auto setting or the manual setting. And it doesn’t spin. I tried uploading an upload a video, but it only lets you upload photos. Unfortunately I missed the 30 day window to return so I’m stuck with it. Don’t make my mistake.

I do not recommend. I purchased in June and not even a month later it sprung a big leak. I had Best Buy install and bought the warantee. So far the expereince has not been good getting somone to adress the machine and the damage to my house.

Excellent product for the price. Large tub with all the settings we need. Works well and is quiet.

This is great have had it for over a month now and no issues. My older one was broken and loud but this one is quiet and efficient. It hold more laundry then my old one also. Works good has a lot of features and is easy to use. Also I got a good deal on it

This washing machine is the best. I haven’t had any problems at all. It is easy to use with several cycles and settings for your laundry experience. I love the large drum making it spacious for your blankets or comforter and that it washes with minimal noise. Also this washer is economically feasible.

I love this washer! It works amazing, cleans my clothes really well, and runs smoothly. It’s easy to use, quiet, and handles large loads without any issues. Definitely one of the best purchases I’ve made from Best Buy. Highly recommend!

I’m really impressed with this washer. It runs quietly, cleans thoroughly, and has plenty of space for large loads. The cycles are easy to use, and everything comes out fresh and well-washed. It’s efficient, smooth, and has made doing laundry so much easier. Definitely a great purchase!

The washing machine I had at home wasn’t very old-maybe 4-5 years. But it didn’t have an agitator and eventually started becoming unbalanced during every load. If I wasn’t home to babysit the machine it would reset and re-fill multiple times per day. The same problem was happening in the home I work in and their machine was even newer. Instead of calling a repairmen I decided to search for a machine with an agitator-which isn’t very easy to find anymore. So far this machine has been very quiet, reliable, and gets the clothes much cleaner than the old, more expensive, machine. Very pleased.

The capacity is great, easy to use and it’s generally pretty quiet. Love it!

in the grand scheme of life, it's better than taking my clothes down to the river and beating them against rocks. it does what it's supposed to do without apps and being connected to the wi-fi like other appliances. it's a nice color and seems efficient and has many settings that can be used for getting the clothes clean. i recommend it because it's not a bad price and probably has a lot of the components in it that are the same as the expensive ones. it uses the electricity and if you have that available it's a great option.

Very quiet, clean very well, very easy to use, bery nice look great features

This washer has fantastic features for this price point. The sensor feature where it only uses as much water it needs for the load size is fantastic. There are a variety of manual and automatic wash cycles for whatever you might need. It is too small for large bedding, so be aware if that’s a factor. Otherwise as far as appearance, performance, and noise level this is an excellent machine.

I love this washer. It has a glass lid that allows you to see the loads as they are washing. I really like that it has multiple settings and displays the time for the load. It is huge!! I am able to wash large loads. I would most definitely buy this washer again.

Very easy to use, many different wash settings and quiet.

I love this bargain of a washer. There is a tray with compartments for the detergents. The timer tells the user when the load will be done. The window on the lid allows the user to actually see what is happening to confirm that all is going well.

Great washer with plenty of space. Easy to use settings and the see through top is nice as well. Also family light weight and easy to move around. Simple 2 hose and drain hookups. No complaints.

Great washer and a great value. Handles any size load and manages the water level for you. The error codes make it easy to get it back on track when something comes up.

⭐⭐⭐⭐⭐ Outstanding Washer & Dryer Set — Best I’ve Ever Owned! I can confidently say this Insignia washer and dryer set is the best laundry pair I’ve ever had. From the very first load, I was amazed at how quiet, smooth, and easy to use they are. The washer never gets off-balance, never “walks,” and every cycle runs effortlessly. My clothes come out smelling fresh, looking clean, and never twisted or balled up. The matching dryer is just as impressive. It’s extremely quiet, dries everything completely on the first cycle, and my clothes come out soft and perfectly dried — again, no tangling at all. It’s such a relief to finally have a set that works the way it’s supposed to. For the quality you get at this price, I honestly don’t think you can find a better value anywhere. I love these machines and truly hope they last forever. I’m extremely pleased with my purchase and highly recommend this washer and dryer set to anyone needing a reliable, affordable, and high-performing laundry duo. Rachelle Stewart

This washer is quiet and works wonderful for the price. The tub is pretty big and deep which was a pleasant surprise!!!!

Except for a clunk sound when changing cycles this washer works well and is easy to use. There are a lot of setting options but the standard settings make it simple to use. Seems to be a very good washer at a very reasonable price.