Customer Ratings & Reviews
- Model:
- NS-MCC421C
- SKU:
- 6410843
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance and charging speed of the 6' USB-C to USB-C Charge-and-Sync Cable. Users also appreciate its flexibility, compatibility, and connectivity with their devices. However, some customers have expressed a desire for more color options. Overall, the cable seems to be well-received for its functionality.
This summary was generated by AI based on customer reviews.
Works for about a year, at best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 2 of these since 2020, since I got a Samsung 25W super fast charger that requires a USB-C to USB-C cable. They were much more expensive at the time, same 1 year warranty. Super fast charging worked well, so I didn't expect to have any problems. I can't even remember the last time I had to replace a bad charging cable. I have dozens of various charging cables, many that have outlasted the devices they came with. Just a little over a year after I bought the 1st cable, it quit working over a few days. It would disconnect randomly, and reconnect for a while if I plugged it in again, then over the next couple of days, it stopped working altogether. I found a small, discolored area on one side of the USB-C connector, and assumed I must have caused it somehow, and bought another one as a replacement. The exact same thing happened to the 2nd one I bought, again, just outside of the 1 year warranty. It also appeared discolored, possibly corroded, when it quit working. There is nothing wrong with the charging ports on the devices I used these cables with, they're all still working fine. So, I will not be buying any Insignia brand cables in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi XJ650Maxim,
Thanks for taking the time and effort to leave a review with our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal.We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Broke on first use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item broke my first time using it. I plugged it into a charging brick and when I pulled it out the tip stayed in the brick. I was able to pry the tip out of the brick, but I am unable to reattach it to the chord. This product is very low quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rilesblue. Thank you for taking the time to leave a review on Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. We understand how disappointing it is to get a defective product. Please contact us.
Mary II www.insigniaproducts.com/support
Worst USB Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst USB ever. Always loose on the phone am using it on, always coming off. To charge my phone, need to hold on to it to stay in place.
No, I would not recommend this to a friend- Pros mentioned:Charging speed, Overall performance
may not be reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it...has ....fine ...durability....length is sufficient.....fast....charging...no..no... computer ....screen ...says...may...not ...be ...reliable....
I would recommend this to a friend Not A Great Charger
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this charger was great, until it stopped working today, less than 5 months after I purchased it. The store associate told me it would work just as good as an Apple charger... and it did for less than 5 months. Do yourself a favor and just purchase the Apple branded charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PhilipM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont purchase. It stopped working for me after a little over a month. Not worth your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the product stopped working after a short period. We take such concerns seriously and will look into this issue to improve our products. Your input is valuable to us.
- Carl | Insignia Products
Stopped working well already
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this for 4 months and it has already stopped working well. It started to take several hours to charge my phone when it used to take less than an hour. Same with my tablet and my husband's phone. The last few weeks I get messages on my devices to check my connection and I have to unplug and replug a few times for it to work at all. I began using a different cable and that worked fine so I know it's not the fault of the devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ 6' USB-C to USB-C Charge-and-Sync Cable. It sounds frustrating to deal with charging issues, especially when it impacts multiple devices. Your feedback is important and can help us improve our products. If you haven't already, you might want to consider reaching out to customer support for assistance. Thank you for sharing your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844
Crap for Sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Waste of $$! No longer works after 2 months and 5 days. Only used beside my bed. Never out of my home. Have been careful to make sure there is no twisting. The crappy apple one that was originally with my new iPad 12” pro lasted 6, almost 7 months. They should be better than that! Both are CRAP!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kjlkkba,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Avoid these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these on sale and lasted 3 months with normal use. The connector bends too easily causing inconsistent charging that ultimately leads to no charging. “A” brand much more reliable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We appreciate your honesty about the connector issue and the inconsistent charging. Your satisfaction is important to us, and we value your input as it helps us improve our products and services. We are committed to addressing these concerns and ensuring that our products meet your expectations. We appreciate your support and look forward to continuing to serve you.
Keith | Insignia Support
See 1st 3 words of review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and defective, not much to tell other than bestbuy puts a premium price on even their cheap stuff. Go to office depot or staples for something like this. Youll get quality for much cheaper.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatC,
Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s junk and breaks just one month after use. They do not honor their 1 year warrranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, James, for sharing your experience with us. We’re sorry to hear that the USB-C Charge-and-Sync Cable didn’t meet your expectations. We appreciate your feedback and take quality concerns seriously. If there’s anything we can do to assist you, please reach out to our support team so we can look into this further. Tine | Insignia Support
Dissatisfied 20 bucks wasted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ripped open box like a savage and threw it away plugged it into my vehicle Worked for 20 mins then stopped now I can't return it and I still can't connect to anything and I'm out 20 bucks...nice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Elio,
Thank you for taking the time to review our 4' USB-C to USB-C Charge-and-Sync Cable. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Stopped working after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable was great for the first 4 months until it stopped. It never left my bedroom so it wasn't moved around or anything. Stayed plugged in and only used at night. Waste of $22.00!!
No, I would not recommend this to a friendI Do Not Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for a few months and they just stopped working. Wouldn't work inside with a wall plug or with the charger in my car.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Majic,
Thank you for the review. I do apologize if the product did not last long. If you have any questions please give us a call at 888-237-8289.
Renee
Insignia Support
Waste of Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 4/27/23 and stopped working on 5/19/23. Didn't even last a month.
No, I would not recommend this to a friendNot good cheap stuff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charter stopped working randomly after a month of use I don’t know why I stopped working but it did
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Halzuba1,
Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal, We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
Not a USB-C cable extender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a USB-C cable extender. The store shopper thought this cable could be used to connect to a USB-C Hub.
No, I would not recommend this to a friendAvoid this product if you like your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for two weeks and then stopped charging altogether. Not worth a tenth of its price.
No, I would not recommend this to a friendVery bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable doesn't work well. the charging takes too long. buy it if you have 10 hours to charge your cell phone. Also, the store technician was the one who recommended it to me. very badly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the cable. We will make sure to address this issue and improve the quality of our products. Customer satisfaction is our top priority, and we regret that we did not meet your expectations. We appreciate your honesty and will take your comments into consideration for future recommendations. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410843.p?skuId=6410843
Wrong INCORRECT power adaptor for a HP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable does charge my HP Spectre laptop but every time I use it my laptop tells me it is not HP approved and I should not be using it. BB did not have an HP approved power adaptor. The one given to me when I purchased my HP laptop has never fit the C port properly and now is not working. I ordered on from HP and it is not the correct charger for my laptop, Now I need to return it to HP. Not sure what to do now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Milkfrother,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support