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Customer Ratings & Reviews

Your price for this item is $4.00
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The comparable value price is $7.99

Customer reviews

Rating 4.7 out of 5 stars with 3261 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and charging speed of the 6' USB-C to USB-C Charge-and-Sync Cable. Users also appreciate its flexibility, compatibility, and connectivity with their devices. However, some customers have expressed a desire for more color options. Overall, the cable seems to be well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 33 reviews
  • Rated 2 out of 5 stars

    VERY sturdy but connection problem at cord join

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars if it hadn’t bent at the join of the plastic to cord looking all messed up and made the charging connection pretty random AFTER all the hype and guarantees in the description after less than 6 months. Maybe I got a defective one, maybe they’re just like this. I’ve had some headphones and chargers for iPhones in the past that had warranties/guarantees on that specific area that actually lasted and stopped working for other reasons. I’m going to get a replacement and if it works for at least 4 months without unusual bending where the cord meets the plastic at the plug then I’ll change my review. As things stand, it’s still lasted longer than any other charger I’ve used that doesn’t specifically guarantee that that area (you usually have to look for specialty companies online for that) so I’d still recommend it to anyone who who has to use their phones or tablets while still charging due to battery life or how much daily use the device gets or anyone who just goes through a lot of chargers that stop working with average usage (charging once a day while not in use). Personally I’m severely and permanently disabled with moderate/severe arthritis in all my finger joints, wrists, elbows, and shoulders so I can only use my phone rather than something heavier like a tablet or a laptop or desktop with the typing and wrist/elbow positioning; since it’s all I do all day- my TV for watching anything, my books & audiobooks, my radio, my games, my apps for bills & any remote errands like grocery shopping, doctor appointments, banking, prescription management etc., notes, lists, reminders, and appointments for everything so I won’t forget anything, any games I enjoy & am capable of playing and anything else you can think of that can be done on a computer or phone. So I only use a TV if I literally can’t get out of bed some days, otherwise I’m using my phone all day every day so my charger is getting HEAVY use & it’s usually while I’m using my phone as well so I do understand that I’m using my charger more than most people, but many use their phones or tablets for work as well as personal use just as much or with heavy battery draining apps just as much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Technician oversight on C cable assuring me it US.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I chatted with a technician so I would get the correct product. They assured me the USB C came with I USB adapter. It didn't that's why I'm writing this. I guess it was an oversight but a very big one. I just had back surgery and I couldn't get back to exchange it. It was thirteen dollars.It is alot to me being on a fixed income.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DavidA,
      Thank you for taking the time to leave a review of our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable. We are sorry to hear about the misinformation regarding the about the adapter. If the product is still within 15 days from the purchase date, you can still return and exchange it in Best Buy. You can visit the store or contact customer service at 1 (888) 237-8289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don't buy extra & store them - not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased these before and had good luck, so I bought a few extra. I tookthis one out of the box after about 2 months - it lasted a week & died. So, I don't know, slightly mixed review but I'm disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price on clearance, and the cable seems to work without issue. But the cable is very stiff. I was expecting a flexible cable with braided poly-fabric jacket similar to my Samsung OEM cable, so was somewhat disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is stiff and unmanageable was looking for the soft white one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PaulC,

      Thank you for taking time to write a review our Insignia™ - 4' USB-C to USB-C Charge-and-Sync Cable - Charcoal. We are working on improving our products and designs. We appreciate your feedback.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Overall performance

    Rated 2 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a few days but it works like a charm. The length is welcome and fast charges my phone. Hoping it works for a long time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    60W Max

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be one of the greatest USB-C charging cables if it could charge at 100W for my MacBook Pro. This cablr can only do 60W. This should be a stat listed in the specs or title like other cables. Had to buy two of these just te be sure the first one wasn’t defective. I’d happily rate it five stars had I known its true specs before wasting my time and money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Durability?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a replacement for my lost car charger. really didnt want a C to C cord and I wont ever get one again... Yes it was the fault of getting stuck in the steering wheel while I was turning. Cord ripped out of the brick and broke... YES This has happened with my C to USB cord and the cord never broke...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product build is good but the wire it self ist wery well designed. I lose signal all the time and stops getting connection from my products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine and dapper. We will see in a month or so

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback on the Insignia™ 6' USB-C to USB-C Charge-and-Sync Cable. It's great to know that it's working efficiently and looking stylish. As you continue to use it over the next month, please feel free to reach out if you need any support or have further questions. We're here to make sure you have a seamless experience with your devices. Enjoy your time with this convenient cable! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-6-usb-c-to-usb-c-charge-and-sync-cable-charcoal/6410844.p?skuId=6410844 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Stopped working after a while.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's long and worked well for a while (two months), now it just doesn't charge, i barely do the usual, take it around with me and plug my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    No speed ratings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow for transfers, but probably works fine for charging. Would not recommend unless you only need it for charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The soundbar connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't knowledgeable of what product to buy. I bought an optical wire connection, instead of an auditory cable wire, and the sound isn't all that great. I have no remote control for the soundbar, and it automatically comes on when I turn the TV on. I should've brought the soundbar into the store for instructions, and saved myself some money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Spot,

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Will not work for long term use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cable seems sturdy and flexible but unfortunately the adapter has flimsy USB-C connectors that tend to bend easily.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KevWidn!

      Thank you for taking the time to leave a quick review of our Charge-and-Sync Cable, we at Insignia Products are tirelessly working to improve our products and your feedback is very important to us as it helps us develop better products for you in the future, if you have any question or concern regarding this product, don't hesitate to let us know using the link below:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Poor Sales Rep!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a sales associate this item was absolutely the "one I needed", unfortunately it seemingly was not so it also was an "OPEN BOX" which I did not realize until I returned home. I will be returning this item.....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6' USB-C to USB-C Charge-and-Sync Cable! We understand that you are having issues with your purchased. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product return and exchange.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Only works for some functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for about two weeks on my iPhone 15, but now it will only charge the phone in the car; Apple CarPlay will no longer work with this cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KellyG,

      Thank you for writing a review about our 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. We know how frustrating it is that the cable only works for 2 weeks. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Intensely Dislike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea when I bought it that the cord was made of stiff wire. It is a PITN. It doesn't lay nice and flat but is all over the place. It sucks big time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal plug that plugs into my laptop separated from the cord within two weeks of purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Overheating problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is shorter than what i need and i think it might risk making your thing overheating while charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TorinP,
      Thank you for taking the time to review our Insignia™ - 6' USB-C to USB-C Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wouldnt tranfer video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work for me sending, a video signal to rokid max. Might just charge phones

    No, I would not recommend this to a friend