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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, describing it as clear, sharp, and vibrant. They also appreciate its user-friendly interface and affordable price. However, some users have experienced issues with the remote control, slow performance, and occasional screen and navigation problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,266 reviews
  • Rated 3 out of 5 stars

    Over 70

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct access to TV channels too cumbersome. Cannot recommend, but would not dissuade anyone from purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV TOO LARGE_RETURNED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item turned out to be too large for my entertainment center. Consequently it was returned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what we needed so we return it. It worked ok but my father inlaw did not need a smart Fire tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable condition. Decided to keep it and purchased the protection plan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. We were waiting to finish his room so we just now opened the box and got it hung up (outside of the return window) and there is a streak of light at the very top of the tv and is very noticeable when watching. Never have we had this issue and now we can't return it. I am super disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice love the hd look. I would recommend anyone to buy a tv from best buy

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Terrible TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve given up on this product after a year of frustration. It rarely even turns on, and when it does it is slow to load and navigate the Amazon fire tv. Do not buy this tv no matter how good of a deal you think it is.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 42" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Fire tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is average about his TV but I do enjoy the huge selection of movies and TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to turn tv on and have to go through too many steps. what gives?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow when loading youtube and other build app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture in general is grainy. Low quality and very average

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    FireTV is garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor tech poor tech, loads poorly, does not stop freezing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen edges were peeling off and it's sharpening filter is not that great. Content even at 1080p looks really blurry. Not to mention the TV is laggy. There are much better 1080p screens for cheaper, i would not recommend this TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CoryR,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lags a little otherwise it’s fine. I got it on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was returned because had to use two remotes to turn on and off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Bought this for my daughters room and the remote drains batteries right away and we can’t even get the tv to stay on. She just got it for Christmas.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MelissaA,

      Thank you for your feedback. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it.Do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    firetv for the win

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but not the worst either it gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a TV it does what a TV is supposed to do. No complaints

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Trash Tier TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single worst experience with a TV I have ever had. Remote doesn’t work, TV is impossible to navigate when it even turns on… this TV is trash, I’m returning it ASAP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend a little more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a good Insignia TV before, but this thing is disappointing. It's horribly sluggish and unresponsive, the picture is not good at all. I didn't expect much because of the price and it still failed to meet my expectations. Spend a little more and just buy a Fire Stick

    No, I would not recommend this to a friend
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