Customer Ratings & Reviews
- Model:
- NS-42F201NA22
- SKU:
- 6445425
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, describing it as clear, sharp, and vibrant. They also appreciate its user-friendly interface and affordable price. However, some users have experienced issues with the remote control, slow performance, and occasional screen and navigation problems.
This summary was generated by AI based on customer reviews.
Buyers be aware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace it because firmware was too old and kept blocking all streaming content due to DRM
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Insignia TV 42"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia TV, I only had it for 2 month, then the screen turned black, so you can only hear the people talking.
No, I would not recommend this to a friendSpend a little more and get a better brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box 42” that was certified by geek squad to be in “excellent condition”. The tv seemed fine at first. It worked great whenever I watched something on prime video, YouTube, or Hulu but if I tried to use any another app, the screen would get distorted and turn blue as if the pixels went out. The audio was there but the picture wasn’t. Returned after two days and exchanged it for a Toshiba 43” for $10 more.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Missing tv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with no stand for tv no batteries for the remote
No, I would not recommend this to a friend buggy and slow, and overpriced
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this television is very, very laggy. it isnt great. maybe there is something i did wrong or my house wiring is bad but this tv lags hard navigating menus. i have fast internet so idk. otherwise its ok. except sometimes it also just will turn off. like it cant handle displaying menus.
No, I would not recommend this to a friendBad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor TV. Year warranty just expired. Tv is SLOW to download. Constantly exiting application. Sound goes in and out like a bad radio. We’ve only had the tv 13 months. Reset to factory settings several times and have kept updated. I would not recommend.
No, I would not recommend this to a friendWho cares
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV changes channel AT WILL? You got it. TV turns off AT WILL? You got it. TV is it On and Off at AT WILL? You got it. TV who needs to adjust anything? You got it. TV Volume consistency - Volume is up to 68, and YAY! Your next show's BLASTS every piece of food stuck in your back teeth turns ballistic and blows holes in your cheeks. Just little ones, You F'in' got it.
No, I would not recommend this to a friendA bad experience.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may have purchased the 1 in 1,000 of these that was bad; all the rest may be great. I returned it 3 days later. Setup wasn't as simple as with the Samsung I bought to replace it. Neither was the picture quality as good. Turned it on and within minutes, watched as the image on the screen dimmed by about 20% for no reason. Had to do a factory reset to restore the clarity.
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received the wrong tv. Which was a gift for our college aged son. The tv you sent us was smaller and had no extras. We had to put it back in the box, load it in the car, and wait in line to exchange it for the higher quality, larger tv that we actually ordered and paid for! Very disappointed!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello WendyC,
I would like to express my concern about your experience with this Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
It’s ok while it lasted
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv until 6 months later, a red line appeared right down the middle
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MattM,
I would like to express my concern about your experience with this Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Horrible tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen display was terrible couldn’t even connect to Netflix or anything else returned within 2 days
No, I would not recommend this to a friendThis tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks tv didn’t last long at all. Just stop working
No, I would not recommend this to a friendLazy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was smaller than I imagined. Also we can’t put it together Brussels are missing 2 screws and cannot find the same screws and so it is sitting on the floor of my family room. I will never buy Ann open box item again. I can’t answer next questions, becatse it is sitting on the floor with one leg attached and the other one not artsy.
No, I would not recommend this to a friendNot a best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv for kids playroom since they have kindle tablets and are used to it. This thing is always resetting / restarting takes 30 minutes before can start to watch anything. Worst purchase ever.
No, I would not recommend this to a friendGood picture quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was defective had to return for a replacement. Replacement tv works fine.
I would recommend this to a friendBuyer Beware!!!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was great in the beginning. Then out of nowhere the TV started cutting itself off. Called Best Buy they came out and said they repaired it. It worked ok for a short period and now it is once again cutting off. To late to return it now so I'm stuck with it. Never again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Debbie,
We're sorry for your experience with this product. Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked since purchase. Extremely slow processing screens. When it powers on it sits on a black blank screen for several minutes. Frequently have to unplug to power cycle due to screen freeze. I do not recommend this tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 42" Fire TV. I am sorry to read that you are having multiple issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Skip it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont love it, it turns off randomly on its own..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tc2022,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Open box not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv since april in the box. I was not able to set it up until November. It is broken. The screen does not work and there is nothing i can do now. Open box seemed like a great deal but it turns out i was sold a broken product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KevinW!
Thank you for taking the time to review our Insignia - 42" Class F20 Series LED Full HD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this in “excellent “ condition and it didn’t come with a remote . I have brought three remotes to try to sync with this tv and none of them are syncing. This is the second item I’ve brought from Best Buy that was missing the most vital piece .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
