Customer Ratings & Reviews
- Model:
- NS-42F201NA22
- SKU:
- 6445425
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, describing it as clear, sharp, and vibrant. They also appreciate its user-friendly interface and affordable price. However, some users have experienced issues with the remote control, slow performance, and occasional screen and navigation problems.
This summary was generated by AI based on customer reviews.
Nice tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best TVs to buy at the moment according to my hands
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vecky,
We really appreciate your feedback on this 42" Class F20 Series LED Full HD Smart Fire TV, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Garbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lags behind and takes forever to load anything. The tv is barley two y years old and the sound is all static. The tv was horrible out of the box!
No, I would not recommend this to a friendBeware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned as it did not function after speaking to Best Buy, Geek Squad, Insignia care team. No one could fix the issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Fire TV Edition. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Insignia Smart TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow loading TV and poor tuner that has bad reception with a out door antenna. Should have returned it. Will not be buying another Insignia product.
No, I would not recommend this to a friendThis was a great deal but I just started to unpack
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal but I just started to unpack my TV and see that the screen is completely cracked. I never dropped it it was put in the car and brought right in definitely hoping they will exchange it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stephanie,
Thank you for taking the time to review our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. I understand you found it uncomfortable to use since when you unpacked it the screen is completely cracked and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Total trash tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues. The software glitches and is horrible to deal with. Hopefully a warrentlh claim will get me a working tv and avoid issues with this 3 month old tv moving forward.
No, I would not recommend this to a friendBuy the N10 series and a cheep TV stick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "smart" functionality is so incredibly slow and underpowered that repeatedly hitting the volume down on the remote is enough to freeze and sometimes crash the TV.
No, I would not recommend this to a friendDefective Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order and delivery were easy and on time. The TV was defective and I wasted a couple of hours on tech support to confirm it was defective. Going to return it and hope the replacement works.
No, I would not recommend this to a friendFireOS horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The FireOS on this tv is abysmal. 3 hours of updating and freezing trying to add one profile and one TV app. I ended up buying a Roku to bypass this horrid UI.
No, I would not recommend this to a friendWorst amazon tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this tv exchanged it after I thought it was faulty. Turns out ita just a terrible product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Do not buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks! Everything about it is terrible. You get what you pay for and this should probably be cheaper.
No, I would not recommend this to a friendDo not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse tv I have ever purchased, I recommend Roku, much more options and apps to choose from
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RachaelD,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV @ BestBuy. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. You may contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
No picture
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less then a year ago, screen lights up but no picture? Not sure what happened, worked fine the day before.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi dmi0078,
We're sorry for the inconvenience. Please know that your feedback is important to help us improve the quality of our product. Please contact Insignia 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Just avoid the annoyance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues since day 1.After 13 months it doesn't work
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn’t let me connect to the internet. I’m not sure what was wrong.
No, I would not recommend this to a friendNo volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers did not work out of the box. Tech support could not fix it. Returned
No, I would not recommend this to a friendDidn’t work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV wouldn't even start. It would glow but nothing would come up. Will be returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Laggy, poor wifi connection..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps dropping wifi connection. Slow response Very laggy wish i can exchange it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pablo,
We appreciate your feedback. Our customer's feedback is important for us. For further assistance please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Horrible horrible horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage doesn’t even turn on correctly you have to wait an hour for it to start
No, I would not recommend this to a friendBroke already
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already the pic went out after 3 months. Hardly use. In extra bedroom
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nana. Thank you for leaving a review on F20 LED full HD Smart Fire TV. I know how disappointed you are with this product issue. We want to help you troubleshoot and fix this problem on your TV. Kindly visit our website for your preferred way in contacting us.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/