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Customer reviews

Rating 4.4 out of 5 stars with 51 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly designed, and does not work with most devices despite the option to modify the output voltage

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Shamar, thank you for sharing your experience with us. We’re sorry to hear that the product did not work as expected and that you encountered issues with compatibility and performance, even after adjusting the output settings. We understand how disappointing it is when a device does not function properly or meet your needs, especially when voltage or connection concerns are involved. We appreciate you bringing this to our attention. Please feel free to contact us directly at 1‑877‑467‑4289 or [email protected] so our team can assist you further. Thank you for choosing Insignia products. Sudeep | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the tips that I need for different devices. Exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and fits a multitude of charging portd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power converter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item. Needed it to power a desk phone. It cause a noise in the ear pease. I think because it provides multiple power outputs. I found a plug that only output the 1 power output I needed and my phone worked just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick need buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to buy someone you need last minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adapter with choices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help by the associate! Saved me from having to buy a new monitor!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal attachment did not work well with the sound bar the that it was said to be a match for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M lost my echo charging cord and this fit the bill for me

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not as universal as it seems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this items as none of the prongs/attachments are compatible with my laptop. In general, it can work with a number, but not mine. Likewise, depending on your laptop, it may "reject" it since it's not done by the original manufacturer. Again, this can likely work with a number of them, but not on mine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Unsatisfied did not receive refund for alternate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my computer Purchased as result from advice from customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work for the purpose as to which I bought the item

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Abukari, thank you for sharing your feedback. We’re sorry to hear that the Insignia 53W Universal AC Power Adapter did not meet your expectations. We understand how frustrating it can be when a product doesn’t perform as intended, and we appreciate you taking the time to let us know about your experience.
      If you need further assistance or support with your purchase, please feel free to contact us at 1‑877‑467‑4289.
      Andres | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work for my product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged my item in, let it charge all night, it was not charged in the morning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Voltage control

    Rated 5 out of 5 stars

    Great product would recomment to anyone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even though the voltage did not go high enough to "match" my laptops "requirements" it still charges it at a normal speed and it does not get hot or have any isssues while charging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia AC Adaptor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter from Best Buy Reno, NV! Obviously it should fit any computer plug in! It is not a manufacture problem! It was a phone order! I told the salesperson what computer I have and reassured me one of the attachments should work! I received it...none of the components fit! They were all too small! Then I try returning it on line, that didn't work! I had to go into the store to do so. Yes, it was frustrating! Thanks.

    I would recommend this to a friend
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