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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $749.99

Customer reviews

Rating 4.1 out of 5 stars with 465 reviews

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Rating by feature

  • Capacity

    Rating 4.4 out of 5 stars

  • Dry Time

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers commend the 6.7 Cu. Ft. Gas Dryer with Sensor Dry for its overall and drying performance, ease of use, and large capacity. Many appreciate its quiet operation and suitable size for smaller spaces. While the dryer is well-received, a few customers have reported issues with the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 465 reviews
  • Rated 3 out of 5 stars

    Nice product, disappointing sales process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I could have given a higher rating but I had to average the product rating with the sales process rating. To be clear, the product rating is high, but not the sales process! We needed a new dryer because the old one completely failed and we were not interested in waiting weeks or months for a another. Best Buy had this available within a few days. The sales process is where the wheels came off the bus. Knowing that gas appliances come standard set up for natural gas we made sure to let the sales associate know we use propane. We were told it was readily convertible. After receiving the unit and getting it ready to install, all I found were references to conversion needing to be done by licensed professionals. (With the conversion being essentially a nozzle), I tried for nearly 3 hours by phone to find the part. It turns out to be unavailable to the consumer. In or order to use the dryer I had to pay Best Buy $249 to have a technician do the work. Sharing this disappointing surprise and unsatisfactory sales process in writing to the Appliance Manager received no response even when requesting further follow-up. Bottom line, be very careful to ask lots of questions before finding out there can be a 50% cost increase just to make the appliance usable.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, I love how it’s simple to use and dries clothes thoroughly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying our dryer. The fact that it's*simple to us* and effectively dries clothes thoroughly is definitely a plus. If you have any other comments or need further assistance, feel free to reach out. Happy laundry days! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Easy delivery process. The driver made sure I was ready and everything came nicely packed. The dryer itself is very self explanatory. Overall great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Happy me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use and the capacity is what I needed in my house. In the future to make the sales complete installation and hoses should be part of the delivery service, and not the extra $54 dollars for that service. Overall a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer working well!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works well, but the panel for directions of settings isnt easy to comprehend. Love that it has high heating settings

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrendaM! Thank you for your feedback on the Insignia™ 6.7 Cu. Ft. Gas Dryer with Sensor Dry! We're glad to hear that the dryer is working well for you and that you appreciate the high heating settings.

      We apologize for any confusion caused by the panel for directions of settings. Your input is valuable, and we'll consider it for future improvements. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your dryer! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-white/6420143.p?skuId=6420143 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. I recommend it completely.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Best dryer ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dyer it's great product it dries clothes very good and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ver efficienyt dryer. It has different settings that we are still earning to use. It is similar to a smart dryer because it can sense when the clothes are dry and takes up less space than our old dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hopefully it'll convert to LP...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should have researched a bit better, but it would be nice if there was more info included on converting from natural to LP gas. The manual was VERY generic. Hopefully the dryer will work well once converted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer easy to work and was affordable not bad for the price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy this dryer works. The matching washer i got leaked and returned. This dryer does the job and am happy. I can dry my king size blankets no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well this is my first gas dryer settings keep you from over drying clothes

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I’m glad to hear that your first gas dryer is working well! The feature that prevents over-drying is definitely a plus. If you have any other questions or need further assistance, feel free to ask! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a dryer with so many features. Works well and is pretty quiet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback! We're delighted to hear that you're enjoying the features and quiet operation of our dryer. If you have any other comments or suggestions, feel free to reach out. Your satisfaction is our priority! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer for the price. It’s an efficient size and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Simple Clothes Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic, works great! Was reasonably priced. I do not like the fancy ones that you can program manually or with your phones. I am a simple person and I am very happy with my dryer. Simple is better and I will take simple anytime!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased my dryer June 2024 and been using it daily with household of five no issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re happy to hear that your dryer has been performing reliably with daily use in a busy household. It’s great to know it continues to meet your needs without any issues. We truly appreciate your support and trust in our product.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is working great for us. The sensor drying function seems to accurately dry clothes. The timed function stops at the prescribed time. Capacity is sufficient for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful product and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer works fantastic first one i got was defective and best buy replaced it immediately with no extra charge

    I would recommend this to a friend
  • Cons mentioned:
    Heating element

    Rated 2 out of 5 stars

    2nd one in 6 months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked fine 1st 6 months. Stopped heating. Took 2 months for the 12 month warranty to replace when they couldn't get parts. So, ask me again in another 6 months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas dryer works really well. Definitely better than most of my other electric dryers that I’ve had in the past. . It’s smaller but can still handle a large comforter or basket of clothes.

    I would recommend this to a friend
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