Customer Ratings & Reviews

Working great! The delivery with smooth and it is really a great looking machine. I'm sure it will serve us for years to come.

Love my new dryer! Works perfectly & has multiple settings to choose from, but still very simple! Definitely happy with my purchase.

Was very excited to get my dryer. I have used it about 5 times and works great much better than my old one Love it

Well I could have given a higher rating but I had to average the product rating with the sales process rating. To be clear, the product rating is high, but not the sales process! We needed a new dryer because the old one completely failed and we were not interested in waiting weeks or months for a another. Best Buy had this available within a few days. The sales process is where the wheels came off the bus. Knowing that gas appliances come standard set up for natural gas we made sure to let the sales associate know we use propane. We were told it was readily convertible. After receiving the unit and getting it ready to install, all I found were references to conversion needing to be done by licensed professionals. (With the conversion being essentially a nozzle), I tried for nearly 3 hours by phone to find the part. It turns out to be unavailable to the consumer. In or order to use the dryer I had to pay Best Buy $249 to have a technician do the work. Sharing this disappointing surprise and unsatisfactory sales process in writing to the Appliance Manager received no response even when requesting further follow-up. Bottom line, be very careful to ask lots of questions before finding out there can be a 50% cost increase just to make the appliance usable.

I'm pleased. I like the way it automatically adjusts temperature & drying time for the type of clothes it's drying.

Costomer service was excellent and the dryer works wonderfully

So far the washer and dryer work excellent. They are quite

Excellent product. Easy to use and the capacity is what I needed in my house. In the future to make the sales complete installation and hoses should be part of the delivery service, and not the extra $54 dollars for that service. Overall a good product.

Very nice! Easy delivery process. The driver made sure I was ready and everything came nicely packed. The dryer itself is very self explanatory. Overall great!

Very good dryer, I love how it’s simple to use and dries clothes thoroughly.

Very efficient, dries perfectly ! Reasonable price point for a great dryer!

This is a ver efficienyt dryer. It has different settings that we are still earning to use. It is similar to a smart dryer because it can sense when the clothes are dry and takes up less space than our old dryer.

I ordered the wrong one (electric not gas) and the Best Buy Team help me with the return and getting the correct one for me needs. They were great and so is my new dryer.

It is a nice dryer. It drys clothes, is there much else a dryer needs to do?

This dryer is great, I love the multiple settings and times to be able to dry everything from my work clothes to blankets.

I love this dyer it's great product it dries clothes very good and the price was great

Good dryer easy to work and was affordable not bad for the price

I guess I should have researched a bit better, but it would be nice if there was more info included on converting from natural to LP gas. The manual was VERY generic. Hopefully the dryer will work well once converted.

Im happy this dryer works. The matching washer i got leaked and returned. This dryer does the job and am happy. I can dry my king size blankets no problem.

Good dryer for the price. It’s an efficient size and does a great job