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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 823 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 65" Class F50 Series LED 4K UHD Smart Fire TV for its clear, bright, and vibrant picture quality, as well as its easy setup. The TV's size and lightweight design are also appreciated, with customers finding it suitable for various spaces and easy to mount. However, some customers have noted that the remote can be slow to respond.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 823 reviews
  • Rated 5 out of 5 stars

    65'' insigna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. I bought it for my room. I feel like I'm in a theater

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Adrian, thank you for taking the time to share your feedback. We’re thrilled to hear you’re enjoying your Insignia 65" F50 Series TV and that it’s giving you a true theater‑like experience right in your room. Thank you for choosing Insignia, we truly appreciate your support and hope you continue to enjoy your viewing experience.
      Mueez | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My little bigger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, it’s very huge and have some gaming features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat bank for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to to set up, Does not have a complicated Remote Controller, and the Video quality is phenomenal. Best Bank for your Buck!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. The only regret is not getting the 75”

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia customer, thank you for your review. We’re thrilled the Insignia 65" F50 Series Fire TV has impressed you with its quality and price. Wanting the 75" is a common feeling, but we’re glad you’re satisfied with your choice. Thank you for sharing your experience with us. Rahul | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very nice for the price, so far great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv, great image for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I love the new TV. Easy to install, arrived at home right away. Delivery was very professional, and everything was perfect. I won't hesitate to continue shopping at Best Bay. If I could give it more stars, I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the perfect equipment for my living room at a good price and received excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works. It don’t flick and don’t jump. Service is fast.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Darnell! Sounds like the TV is delivering a smooth picture and the setup was quick—just the way it should be.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Just buy a new TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to make sure you read the box because they do not see you directly that the TV did not come with a power cord nor remote. I had to go back and buy that on a different day but the TV does work fine. Color is not perfect but it works fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv so far. One day everything was showing up green. A simple reset by unplugging for 30 seconds helped. I would have given it a 5 had that not happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Services!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price product and services. I am very satisfied with the overall purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback with us. We’re glad to hear that your Insignia 65 inch Fire TV delivered great value, strong performance, and an overall experience you’re very satisfied with. We appreciate you taking the time to share your thoughts.
      Sohrab | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a very good image, easy to install, and at a reasonable price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick with Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv kinda funny acts up at times like it doesn’t respond to controller also has glitches for a brand new tv definitely wouldn’t recommend this brand

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Adrian, thank you for taking the time to share your experience with the Insignia 65 inch Class F50 Series LED 4K UHD Smart Fire TV and we are sorry to hear about the responsiveness issues and glitches you have encountered as this is not the experience we aim to provide. Please contact Insignia Customer Support at 1‑877‑467‑4289 or via email at insignia@bestbuy.com for assistance with service options. We appreciate your patience and understanding. Your response help us improve our products in future, thank you for choosing Insignia, Faisal | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a good priced tv. i got it on sale and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haooy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service Great price Love Best Buy easy Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disney plus is not working but it's a pretty cool TV for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great display, and was super easy to set up!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice screen size but faulty wiring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a chance on no warranty and of course my unit is faulty. unfortunate since it fits perfectly in our living room and the picture quality is great. Don't risk it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Morgan, Thank you for sharing your valuable review. We’re truly sorry to hear that your Insignia 65" F50 Series TV had a wiring issue , especially since it fit your space perfectly and delivered the picture quality you were hoping for. We understand how disappointing it is when a product doesn’t meet expectations, and your experience matters to us. Please contact Insignia Customer Support at 1‑877‑467‑4289 or via email at insignia@bestbuy.com for assistance with service options. We appreciate your patience and understanding. Thank you for choosing Insignia. Faisal | Insignia. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease, Weight
    Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Great value 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros is Vibrant colors and picture quality thanks to QLED panel, easy setup, lightweight, good value for the price.Con, remote is a bit touchy but other then that love this TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Carrel, we’re really glad to hear your 65" F50 Series 4K TV is giving you those vibrant QLED colors and easy setup you mentioned. It’s great that the lightweight design and overall value stood out. Thanks again for sharing how much you’re enjoying it.
      Safuvan | Insignia BBY-ExBrand_Insignia