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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 357 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality and setup ease of the 65" Class QF Series QLED 4K UHD Smart Fire TV, with some noting its lightweight design. However, some customers have expressed concerns about the responsiveness of the TV and issues with the functionality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 357 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television delivers stellar color, is so easy to set up, and easy to use. Very simple to integrate Netflix etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    insignia review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture better than it looked in the store honestly and it weighed less than I thought it would. Very satisfied thus far. Ease of use was excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Happy but not completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace my 16yr old plasma. Has a great picture and is definitely worth the price, but will kick you off an app (Hulu, Amazon, Netflix, etc.) and back to the home screen at random. Have checked for new updates but none are available. To resolve the issue, I will have to buy a Roku and hook it up to one of the HDMI inputs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We’re glad to hear you’re enjoying the picture quality and found the TV to be a worthwhile upgrade from your older model. We’re sorry to hear about the app interruptions and understand how frustrating that can be, especially when updates don’t resolve the issue. Your experience is important to us and your comments will be shared with our team as we work to improve performance and reliability.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Love the picture and ease of the streaming process.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Good value TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VG value for the $. Large screen QLED 4K is brighter and sharper than my 4-5 yr. ols Samsung that was 3x the $ and 10" smaller. Disappointed with the speed of the Hulu app on the Fire TV. Much slower than the Hulu app on the 4K fire stick. Not sure why because both are for the Fire platform.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback. We’re glad to hear that you’re enjoying the value and performance of the large screen QLED 4K, especially compared to more expensive models. It’s great to know the picture quality has impressed you. We also appreciate you pointing out the slower performance of the Hulu app on the Fire TV—your input helps us understand where improvements can be made. Thank you for choosing our product and sharing your experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues staying up to speed on WiFi, my router if 5 feet away from the TV and trying to stream on any app like Hulu or Disney Plus it's always buffers and pauses. However running an Ethernet cable to the tv solves that issue. Picter quality is 10/10. TV speakers are good but I personally don't use them. Remote is easy to use. I got the TV on sale and for the price I paid it was WELL worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Vibrant colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and vibrant colors—love this TV!Plus the size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Insignia 65" TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV picture is brilliant, plenty of aps, super light weight. Delivery was fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy setup. Very good value for the price. Like all flat tvs the speakers aren’t great. We use a soundbar and surround sound anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome QLED 4K TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this inexpensive low budget TV. This is truly a 4K QLED TV that has a nice bright clear picture, and the blacks are nice and black. The viewing angle is limited and it's only 60hz refresh rate. But the cost outweighs the viewing angle and refresh rate. I recommend this TV for anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Love This TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Easy to set up with a terrific picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big screen labor day price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound. I am a fireTV (cube) and 4K max stick user. The processor in the TV is a lot slower responding than the Amazon devices. But I run the Amazon device on HDMI. It's hard to find a reasonably priced TV with these specs that isn't "smart". The Delivery was excellent, good communication from the servicemen. They were quick, courteous, professional, and listened to my instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I’m really impressed with this TV. The picture quality is vibrant and sharp, with rich colors. The fire system is a little laggy, but you can stick a third party stick on it and it works great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re glad to hear you’re impressed with the TV’s picture quality and vibrant colors. It’s also helpful to know that using a third-party streaming stick improved your experience with the Fire system. We appreciate your insight and are happy the TV is delivering strong value for the price.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Switches streaming services on it's own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV based on the good reviews but it will change from one streaming service to another on its own. This is not a one time thing-it does it all the time which is frustrating. The picture is fine and the audio is good, but this switching is extremely annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia 65” television

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy setup and great picture. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    I Love This TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for this tv for months. It’s very lightweight for those thinking of mounting. The colors are crisp and clear, and the system is very responsive. HD and 4K images are amazing. I especially loved the full screen protective covering, so no hand or fingerprints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are thrilled to hear that the TV has met your expectations after such a long wait. It's great to know that you find it lightweight and easy to mount, with crisp and clear colors and a responsive system. We are delighted that you are enjoying the HD and 4K images and appreciate the full screen protective covering. Your satisfaction is our priority, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good picture quality, crap onboard TV OS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks pretty good. QLED is definitely nicer than LED due to the higher color accuracy. That being said, this INSIGNIA brand TV is not so great. The on-board OS is crap. I had to buy an external FireTV stick to make this work properly for me. YMMV, I got it open box and it works as a good TV with some extra help from an external smart TV box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv at it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv due to my old one going blacked out screen. The price was very decent for my purchase. Love the tv except for one fault on the tv. Which is that the control some times have a very slow delay when pressing the buttons on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about this TV as I had never used this brand for electronics but I am amazed at the sound, the clarity and the color. I will be buying another one in a bigger size. You definitely won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect TV for Home Gym

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV primarily for my home gym setup, and I'm very happy with its features. One of the most important factors for me was the delivery, and Best Buy did a fantastic job with local delivery—on time, courteous, and hassle-free. Another big plus was how well the TV was packaged at the factory. It arrived in perfect condition, securely boxed and protected. Overall, this has been a great purchase, and I’d recommend it to anyone setting up a home gym or looking for a reliable, high-quality TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad your Insignia TV is working out perfectly for your home gym setup and that you're very happy with its features.

      It's fantastic to know that the delivery experience from Best Buy was excellent – on time, courteous, and hassle-free. We also appreciate you highlighting how well the TV was packaged at the factory, ensuring it arrived in perfect condition, securely boxed and protected.

      It sounds like a truly great purchase, and we really appreciate your recommendation to others looking for a reliable, high-quality TV or setting up their own home gym!

      Carl | Insignia Products BBY-ExBrand_Insignia

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