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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 492 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality and setup ease of the 65" Class QF Series QLED 4K UHD Smart Fire TV, with some noting its lightweight design. However, some customers have expressed concerns about the responsiveness of the TV and issues with the functionality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 492 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a really great picture! A 65" TV that only weighs 26 pounds, amazing. Response time is a little slow but it just takes some getting used to. Great TV for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television delivers stellar color, is so easy to set up, and easy to use. Very simple to integrate Netflix etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Happy but not completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace my 16yr old plasma. Has a great picture and is definitely worth the price, but will kick you off an app (Hulu, Amazon, Netflix, etc.) and back to the home screen at random. Have checked for new updates but none are available. To resolve the issue, I will have to buy a Roku and hook it up to one of the HDMI inputs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We’re glad to hear you’re enjoying the picture quality and found the TV to be a worthwhile upgrade from your older model. We’re sorry to hear about the app interruptions and understand how frustrating that can be, especially when updates don’t resolve the issue. Your experience is important to us and your comments will be shared with our team as we work to improve performance and reliability.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    insignia review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture better than it looked in the store honestly and it weighed less than I thought it would. Very satisfied thus far. Ease of use was excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really Great Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and the color of the TV produces is really amazing. The old one I had was okay but the power button wasn’t working. When I went into the store, I was hesitant at first until my family just decided to get it so I had no choice. Overall I am really happy that they forced me to get the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Good value TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VG value for the $. Large screen QLED 4K is brighter and sharper than my 4-5 yr. ols Samsung that was 3x the $ and 10" smaller. Disappointed with the speed of the Hulu app on the Fire TV. Much slower than the Hulu app on the 4K fire stick. Not sure why because both are for the Fire platform.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback. We’re glad to hear that you’re enjoying the value and performance of the large screen QLED 4K, especially compared to more expensive models. It’s great to know the picture quality has impressed you. We also appreciate you pointing out the slower performance of the Hulu app on the Fire TV—your input helps us understand where improvements can be made. Thank you for choosing our product and sharing your experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price great picture and lightweight highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this Insignia 65″ QF Series QLED TV and I’m very happy with the purchase overall. The picture quality is impressive for the price. Colors look bright and vibrant, and 4K HDR content looks sharp and clear, especially when watching movies and shows. The QLED panel definitely feels like an upgrade compared to standard LED TVs. The design looks clean and modern, and it fits nicely in my living room. Cons: The built-in speakers aren’t that great, but I already have an external sound system, so it wasn’t a concern for me. One downside is that the built-in Fire TV interface can be laggy at times. To fix that, I ordered a 4K Fire Stick, and it works seamlessly with no lag at all. Best Buy’s in-house delivery was also a great experience. The delivery was on time, the team was professional, and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Love the picture and ease of the streaming process.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues staying up to speed on WiFi, my router if 5 feet away from the TV and trying to stream on any app like Hulu or Disney Plus it's always buffers and pauses. However running an Ethernet cable to the tv solves that issue. Picter quality is 10/10. TV speakers are good but I personally don't use them. Remote is easy to use. I got the TV on sale and for the price I paid it was WELL worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping, great value for a QLED. The picture looks fantastic after disabling the built in screen settings and manually configuring. The smart TV functions seem to be a hit slow but I wasn't expecting top performance for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy setup. Very good value for the price. Like all flat tvs the speakers aren’t great. We use a soundbar and surround sound anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Insignia 65" TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV picture is brilliant, plenty of aps, super light weight. Delivery was fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Vibrant colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and vibrant colors—love this TV!Plus the size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    I Love This TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for this tv for months. It’s very lightweight for those thinking of mounting. The colors are crisp and clear, and the system is very responsive. HD and 4K images are amazing. I especially loved the full screen protective covering, so no hand or fingerprints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are thrilled to hear that the TV has met your expectations after such a long wait. It's great to know that you find it lightweight and easy to mount, with crisp and clear colors and a responsive system. We are delighted that you are enjoying the HD and 4K images and appreciate the full screen protective covering. Your satisfaction is our priority, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I’m really impressed with this TV. The picture quality is vibrant and sharp, with rich colors. The fire system is a little laggy, but you can stick a third party stick on it and it works great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re glad to hear you’re impressed with the TV’s picture quality and vibrant colors. It’s also helpful to know that using a third-party streaming stick improved your experience with the Fire system. We appreciate your insight and are happy the TV is delivering strong value for the price.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this TV for over a month now and I’m very happy with the purchase. The picture quality is great, and getting QLED at this price is a major plus. The sound quality is a bit lacking, but adding a soundbar really elevates the overall viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome QLED 4K TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this inexpensive low budget TV. This is truly a 4K QLED TV that has a nice bright clear picture, and the blacks are nice and black. The viewing angle is limited and it's only 60hz refresh rate. But the cost outweighs the viewing angle and refresh rate. I recommend this TV for anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Love This TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Easy to set up with a terrific picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big screen labor day price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound. I am a fireTV (cube) and 4K max stick user. The processor in the TV is a lot slower responding than the Amazon devices. But I run the Amazon device on HDMI. It's hard to find a reasonably priced TV with these specs that isn't "smart". The Delivery was excellent, good communication from the servicemen. They were quick, courteous, professional, and listened to my instructions.

    I would recommend this to a friend
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