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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1752 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Replacement Remote's ease of use, compatibility, and its functionality as a replacement for lost or broken remotes. Many appreciate the remote's design and the quick and easy setup process. However, some customers have expressed concerns regarding battery life and the placement of certain buttons. The price point also seems to be a factor in positive customer feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,752 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Fixed my factory reset Toshiba 43V35KU fireTV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. My factory reset Toshiba 43V35KU fireTV that have a burnt up remote. It was stuck on the language set up screen and no other fireTV remote would pair to it. I was desperate and searching online when I found and read question & answers for this remote. Most said it wouldn't work on a factory reset Toshiba, even Insignia replied to my question saying it wouldn't work, but 1 wise person said it would work. That one said you would need to follow a sequence of steps to get it to work. I was doubtful but hey my TV was stuck on the language setup screen so what did I have to loose by trying, if it worked great, if not I could return the remote when I replaced my TV. Well, it worked like a charm!! To get this remote to work with a Factory reset Toshiba fireTV follow this sequence: 1) unplug the TV from the power source 2) put batteries in this remote 3) plug the TV into the power source 4) press the home button to turn the TV on Then you should be able to select the set up language, connect to wifi, and set up and run the TV as normal. I am now sitting here watching TV!!!! Thank you to that wise commenter!!! And thank you bestbuy for having a replacement remote that would work with my TV in stock!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fire TV replacement remote by Insignia for my Toshiba-Pioneer Televison was a great find, easy to sync volume to television. such a great we purchased 2. Would highly recommend it you are looking for a replacement remote for Toshiba television

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly so far with my Insignia TV. Set-up was quick and easy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ Fire TV Replacement Remote is working perfectly with your Insignia TV and that the setup was quick and easy. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new remote! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it. I broke the original one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. I broke the one came in the box. But this one works great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the replacement is working great for you. It’s reassuring to know that even after the original one was damaged, you were able to continue enjoying the product without any issues. We appreciate your support and are here if you ever need assistance.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Easy and fairly inexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my remote stopped working, I was worried about replacing but thankfully Best Buy sold the exact one. And it was so easy, all I had to do was point it at my Insignia tv, and it began working! No other synching required. Love it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you were able to find the exact replacement remote at Best Buy and that it worked seamlessly with your Insignia TV. Your satisfaction is important to us, and we are committed to providing products that meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Emergency Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because i lost my original one while moving. Works well with my tv, was only available at best buy everywhere else out of stock saved me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a broken FireTV remote and it’s honestly much better than the original. It feels sturdier and pairs seamlessly and without any hassle. Worth the buy, even if you still have the original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Insignia Tv Remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement for your tv remote. Very good quality. I order remotes from Amazon before and they didn’t last even two weeks.This remote is a 10/10 I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Insignia™ - Fire TV Edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recent lost my TV control I bought this as a replacement it worked very well it connected by itself did not need to program anything thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement remote for Amazon Fire TV. Highly recommend it. It pairs automatically with the TV just remember to remove the original remote from near the TV, better yet, just take out the batteries from the original so its not trying to pair with the TV at the same time as the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Smart TV replacement remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement remote for insignia Smart TV works good photo shows old remote on left new one on right buttons in a different layout pattern shortcut keys at bottom different

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote definitely work with a Toshiba TV, Have no problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and never lets me and my son down!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We are delighted to hear that the product is super easy to use and consistently reliable for you and your son. Your satisfaction is important to us, and we are committed to maintaining the high quality you expect.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old insignia fire tv remote with this one due do the dreaded battery drain on the old remote. This remote has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works perfectly with my Toshiba fire TV !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BONES,

      Thank you for your feedback on the Insignia™ Fire TV Replacement Remote! We're delighted to hear that it works perfectly with your Toshiba Fire TV. Your positive experience is important to us, and we're glad the remote meets your expectations. If you have any questions or need support, don't hesitate to contact us. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Just as Described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came very quickly & in perfect condition! It honestly works better than the remote that originally came with the TV. Very pleased with this purchase, product, and delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    TV Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller which came with the TV stopped working. The replacement controller worked immediately without having to set up. A good purchase which fixed the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know how much you miss something, till you dont have it anymore! Well l missed my remote. Im so glad to have aother one to control my Tv. in my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for replacement or spare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works and functions just like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! It’s worth the extra money…so don’t go cheaper! Works as well as the one that came with my Fire TV.

    I would recommend this to a friend
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