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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 510 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Hard-Shell Case for Samsung Galaxy S24 Ultra for its protective qualities, snug fit, appealing design, and overall quality, especially considering the reasonable price. The case is also praised for its ease of use and comfortable grip. However, some customers have reported issues with the color changing over time, with some cases developing a yellow tint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 510 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design sleek and keeps the phones bulk down compared to other cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a clear case to show off the color of my phone. Im glad this case was on sale, so far so good its not even slippery. It feels good in the hand. Hopefully this case will last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protectivr and great looking case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case, because it looked durable and has my favorite color in it. I have had the case on my phone since I bought it, and it's rhe best decision I made. The case is durable and protective and looks great. I love the feel and the ease of use and especially the look. That's why I give it a 5 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall case, some reliability issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is mixed. I like this case as it is clear, slides easily in and out of pockets, is light weight and appears to protect the phone against minor drops. This is however the second one I have purchased for this one phone. The first one fell apart after about 14 months. The sides separated from the back shell. I purchased a new one and remained with the same product for the reasons stated above about its looks and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Insignia Phone Case Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is perfect for me. Just enough to be girly while also handling the capacity to save my phone when my kiddo grabs it (or from me when I drop it) 10/10 no notes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good protect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects very well. It fit my Samsung phone and protects the screen..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Jlmes, for your feedback! We're glad to hear that the Hard-Shell Case for Samsung Galaxy S24 Ultra provides the protection you need while fitting your phone perfectly. Keeping devices safe is our priority, and we appreciate you sharing your experience. If there's anything else we can assist with, we're always here to help. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Unlike many cases, it doesn’t mess up the screen protector on the curved screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the phone nicely, I like the little dimples in the corners for extra cushioning. It's clear, grippy and fairly slim. My only complaint is the camera cutout is just one big cutout, where some of the higher-priced ones have individual cutouts for each camera, which I personally think looks better. Overall though, and especially for the price, this is a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice case , Fit perfectly, great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit. Its clear case but 5 star for protecton . Looks great. I got it on black Friday deal so cheap,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mayur,

      Thank you for your review! We're thrilled to hear that you're happy with the Insignia™ Hard-Shell Case for your Samsung Galaxy S24 Ultra. It's great to know that it fits well, offers excellent protection, and looks fantastic. Plus, scoring it at a Black Friday deal is always a win! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Good subtle case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for Samsung Galaxy S24 Ultra. Clear case to show the original looks of the phone. Both the front and back of the case have enough lift to ensure you can put your phone down without scratching the camera or the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super cute. Fits well. Definitely need a screen protector because it doesnt have that included but I dropped my s24 many times and havent had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Rated 5 out of 5 stars

    Just perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect. Is a very good price for a very good quality don't waste your money on another expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and strong!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up case for my sister's new phone. She's been using it so far and she loves it!! While it was affordable, the case itself is pretty strong. And we appreciate how sturdy it is while keeping a seamless profile so that it doesn't make her phone too thick. I would recommend this case hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Especially when you have some companies charging $60-80 for one case. The sparkles look great on titanium gray.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Durable, worth the price for a minimalist look

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a while now. Did it yellow slightly? Yes. Compared to my last few (which would have been brown by now), this is a standout winner. Minimalist look, good protection, doesn't feel clunky. I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, nice indents for raising the screen and good buttons. Not incredibly hard plastic, medium hardness. Feels nice to the touch and grippy though.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Hard-Shell Case for the Samsung Galaxy S24 Ultra. We're glad to hear that you find the design effective, particularly the indents for screen protection and the button functionality. It's great to know that the case strikes a balance between medium hardness and a pleasant texture, providing both grip and comfort. If you have any further thoughts or suggestions, please feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was exceptional—delivery was prompt, and the customer service was outstanding. The material is of top-notch quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much, Marie! We’re thrilled to hear everything from delivery to quality exceeded your expectations. Enjoy the sparkle and protection!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Safety, quick!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, and quick. I was looking for a quick place to get a cover for my new phone. Even Amazon was going to take a couple of days, and I didn't want to wait for protection. So I stopped into Best Buy and got this cover. It has worked great. I've dropped my phone a couple of times since, and not a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price

    Rated 5 out of 5 stars

    Galaxy s 24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That just perfect fit my phone and compare whit othera makes price is the best cheap and cuality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the case is a perfect fit for your phone and that you find it to be the best in terms of price and quality compared to others. Your satisfaction is our top priority, and we’re delighted to have met your expectations. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new case! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    5 STARS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, is cute, and a fun way to coordinate with which purse I'm using!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We’re delighted to hear that our product not only works well but also adds a touch of fun and style to your day. Ivy | Insignia Support BBY-ExBrand_Insignia

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