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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Hard-Shell Phone Case for iPhone® 12 Pro Max for its excellent protection and high-quality build. Many appreciate the case's perfect fit, affordable price, and clear design that doesn't obscure the phone's appearance. Positive feedback also highlights the case's easy installation and comfortable grip. While some mentioned the case's tendency to yellow over time, the overwhelmingly positive reviews praise its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 716 reviews
  • Rated 3 out of 5 stars

    Loses clarity over time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darkens quickly over time. First couple months ok, then starts to darken.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but I could not wirelessly charge my phone with the case on so I took it back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but leaves fingerprints and smudges on the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for a month and I already needed a new case due to beginning to chip.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your average clear case, brought a better one off amazing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having this phone cover for about to weeks too later of phone cover cracked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but peels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good case and looks nice at first, but the back begins to peel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Curbside YES!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product picked up via curbside flawless and painless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay case not the best does not protect the cameras at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your iPhone 12 Pro feel like an X because of it’s curved edges.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are alright no iPhone 12 cases covers the lump of cameras yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case functional, protege lo necesario al celular

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Nice Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone perfectly. Great for my sons phone. Great price.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Horrible case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It yellowed after having it for less than a month, and the case itself is cracking on it’s own. It has little cracks all over the entire case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came in defective. It looks like it’s so old that it doesn’t look clear anymore and also the material on the back part of the case is coming off. Totally not what I expected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, LioJH.

      I certainly apologize about the situation with your Phone Case. Understanding how frustrating this can be, I want you to know that you can take advantage of the 15 day return period that Best Buy grants you to exchange your product for the correct one directly at the Customer Service counter with your receipt in hand.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was decent at first. Didn’t have a lot of protection for your phone, but for the price it was fine. After about a week, the case started peeling and flaking.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi xStrikerx!

      Thank you for taking the time to review our Hard-Shell Phone Case, I understand how important it is to keep our devices protected and not being able to do so can't never be fun, that's why I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us | Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    They’re ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright I guess. After a few days/weeks it started peeling so yeah.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fine case until the back started to peel after just a few weeks of use. Also the camera lens are exposed when you lay the phone flat on its back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great case for short term protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great to have when I got my new phone. However not even a month into i It being on my phone , and the sides are cracking on the case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t my favorite type of case, I’ve had clear ones before and they never help up when it comes to color it would always turn brown.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Hard-Shell Phone Case for iPhone 12 Pro Max. I understand it turned brown and that can be disappointing. We are continuously working to improve our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia