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Customer Ratings & Reviews

Your price for this item is $5.99
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Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Hard-Shell Phone Case for iPhone® 12 Pro Max for its excellent protection and high-quality build. Many appreciate the case's perfect fit, affordable price, and clear design that doesn't obscure the phone's appearance. Positive feedback also highlights the case's easy installation and comfortable grip. While some mentioned the case's tendency to yellow over time, the overwhelmingly positive reviews praise its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 716 reviews
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Weak stuff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones need protection because they are soft as jello, weak as 1 ply TP, brittle as glass

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case started to fade within a week. For the price point I could have easily gone to 5nBelow for probably a better quality one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so clear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for the price not the best thing in the world. Gets a bad haze to it and kind of chips and peals

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 3 weeks and it’s already cracking. I am very careful with my devices but this product did not impress me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case when new just gets yellow super fast and starts to look old in no time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wears easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking case but the top layer on the back is peeling and i’ve only had the case for a few days....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sucks! It started peeling off a week after I bought the case..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap protection for 12 ProMax. Slippery to grip heavier phone and minimal protection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I purchased this clear case about almost a month a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this clear case about almost a month ago and it’s falling apart on me it’s chipping and I like to know if I can replace it with the same one it’s cracking and this is my favorite one the only one I like using I can bring it into the store tomorrow for you guys and see if yourself thank you

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case cause it was cheap and the back plastic started cracking off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our Hard-Shell Phone Case for iPhone 12 Pro Max, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us

      Hi Anna, We appreciate you BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peeling on back and changed to a yellow color. Not pleased with this case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled this protector out of the package and the back was already peeling off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Hard-Shell Phone Case for iPhone 12 Pro Max. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality "hard" plastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the case on my phone for less than 48 hours and the back plastic is already cracked and chipping. It looks like there's a film that's supposed to come off but it's a very thin, brittle sheet of plastic. My phone has been in my pocket and on a table since it's been in the case and it definitely is not durable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product started pealing after 2 days of light use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Hard-Shell Phone Case for iPhone® 12 Pro Max. We appreciate you taking the time to share your thoughts. If you have any specific comments or suggestions about the product, we’d love to hear them. Your input helps us improve and provide better products and services.

      If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back of case started to peel after about 2 weeks of using it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear about the issue you experienced with the Insignia Hard-Shell Phone Case for your iPhone 12 Pro Max. It’s disappointing when a product does not meet expectations, especially so soon after purchase. Peeling can be a sign of quality control issues, and your feedback is valuable in bringing attention to this problem. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-phone-case-for-iphone-12-pro-max-clear/6420258.p?skuId=6420258 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for 2 weeks and the plastic is peeling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Didn’t expect too much for a cheaply case, but def wasn’t expecting the plastic to start delaminating after a day… this didn’t even live up to basic low expectations. Don’t buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dissapointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item and i liked the look and the price of it...but after a few weeks it started to peel, on the sides ln the side...and it was not wet or anything! i am very dissapointed in the quality of this case...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Hard-Shell Phone Case for iPhone 12 Pro Max. I understand it started to peel and that can be disappointing. But, it does have a one-year manufacturer's warranty so we would be happy to check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good and slippery case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely sorry for this case but very slippery and hard to hold on hand . I don’t recommend. Insignia product are good but this 12 pro max case not good as compared to last 11 pro case .finally I have to return this .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this brand of clear case for my older iPhones in the past and haven’t had any issues. This new one I’ve only had for less than a month and the back has a clear coating that is chipping away already.

    No, I would not recommend this to a friend