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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are satisfied with the ice maker, the installation process, and the overall performance of the Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. Many find it easy to use. However, some customers have noted concerns regarding the noise level of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 230 reviews
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while for my installation but once it came, it was worth the wait. Ice made at a good rate and I never run out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s different than a regular ice maker. But it seems to be working fine

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Perfect accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my ice basket full! So my beverages are always ice full

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Does the job, very complicated installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with the ice maker making ice. I'm kind of upset that if you order a freezer on top refrigerator, you basically have to order the ice maker separately, which was over $100.00, and then it cost me $125.00 to pay a handyman to install it (and this was after an argument that he wanted $225). I had tried to do it myself, but I was surprised how complicated and difficult it was to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Installation

    Rated 5 out of 5 stars

    ice ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this Ice maker in my bottom freezer and it was easy to install and is making ice for a week now with no problems. When I first installed it I thought something was wrong, it started out making little ice but then it picked up. I read than the colder the freezer temp is the more it makes so I am guessing after removing the drawers and door it had to cool back down to make the ice faster. I couldn't be any more happier with this ice maker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second unit for a new refrigerator. The first one barely lasted 2 months. And this one has not been delivered yet. Installation date is another month! Hopefully 2 nd one last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great, yet loud & noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except that it's loud and noisy. The ice cubes are smaller which i prefer than the half moon shape ones most ice makers make.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Easy install.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install myself. Runs a little loud but may just because we haven’t had an ice maker in months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice maker

    Rated 4 out of 5 stars

    Good quality and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and quiet. Easy to use and ice is abundant

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard ice maker works well and easy to install. It comes with different parts for bottom freezer installation. Only Which it came with an ice scoop

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works as it should. Quanity of ice cubes in th tray seems small to me. maybe 10 cubes per cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    no ice, ice, baby.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker was easy to install and really adds to the ambiance of the freezer. Although it does not actually make ice, it looks fantastic and may serve another purpose. I hope to someday understand what that purpose may be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Periodically works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice make worked off and on. It would need to be turned off then back on to reset it. When it worked it worked fine. It would frreze up and we would have to defroast it. We purchased a different brand fridge with installed ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Installation

    Rated 4 out of 5 stars

    Great Addition!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker works great! Easy to install and setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it works great. Quiet and refills on own

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, BeckyK! We're pleased to hear that the Insignia™ Ice Maker Kit was easy to install and works great for you. It's wonderful to know that it's quiet and refills on its own. If you have any questions or need further assistance, feel free to reach out. Enjoy your ice maker!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Terrible ice maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two of these (to go with the two fridges we bought) and I’ve had nothing but issues with this ice maker trying to figure out why it can’t consistently make ice. I even had to return one right out of the box because it wouldn’t even kick on the solenoid to fill the tray.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    It does what it needs to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the ice maker does what is promises to do, it makes ice. However, after getting it installed (which is not for newbies), operating it was a little confusing. I'm not sure if the handle is broken or what, but it just kind of sits there, It won't move to stick up or down so we just use the on and off button when we have enough ice. It's also very loud. Whether it's dumping ice or refilling, you will know even if you're a room over.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the addition to the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    somewhat confusing to install. But got it done and it works well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi pony, thank you for your review of the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators! We're glad to hear that despite the somewhat confusing installation process, you were able to get it done and that it's working well for you. If you have any tips for other customers or need further assistance, feel free to share or reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes to much noise, it works ok but when it turns on it is very loud

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. We appreciate your honesty regarding the noise level when it turns on. While we're glad to hear that it works okay, we understand that the loud noise can be inconvenient. Your insights are valuable and help us improve our products and services. Ivy | Insignia Support BBY-ExBrand_Insignia

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