Customers value the ice maker functionality, ease of installation, and overall performance of this kit. While most customers are satisfied, some have noted concerns about the noise level. The ice maker and installation process are frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 229 reviews
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a second unit for a new refrigerator. The first one barely lasted 2 months. And this one has not been delivered yet. Installation date is another month! Hopefully 2 nd one last longer.
No, I would not recommend this to a friend
Pros mentioned:
Ice maker
Rated 4 out of 5 stars
Does the job, very complicated installation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't had any issues with the ice maker making ice. I'm kind of upset that if you order a freezer on top refrigerator, you basically have to order the ice maker separately, which was over $100.00, and then it cost me $125.00 to pay a handyman to install it (and this was after an argument that he wanted $225). I had tried to do it myself, but I was surprised how complicated and difficult it was to install.
I would recommend this to a friend
Pros mentioned:
Ice maker, Installation
Rated 5 out of 5 stars
ice ice
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed this Ice maker in my bottom freezer and it was easy to install and is making ice for a week now with no problems. When I first installed it I thought something was wrong, it started out making little ice but then it picked up. I read than the colder the freezer temp is the more it makes so I am guessing after removing the drawers and door it had to cool back down to make the ice faster. I couldn't be any more happier with this ice maker.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Works good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Standard ice maker works well and easy to install. It comes with different parts for bottom freezer installation. Only Which it came with an ice scoop
I would recommend this to a friend
Pros mentioned:
Ice maker
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great, yet loud & noisy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great except that it's loud and noisy. The ice cubes are smaller which i prefer than the half moon shape ones most ice makers make.
I would recommend this to a friend
Pros mentioned:
Installation
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Easy install.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty easy to install myself. Runs a little loud but may just because we haven’t had an ice maker in months.
I would recommend this to a friend
Rated 4 out of 5 stars
Mounting problems
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice maker screw holes didnt lune up with the hole on the freezer. But got it installed and seems to work fine.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ice maker
Rated 4 out of 5 stars
Good quality and works well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and quiet. Easy to use and ice is abundant
I would recommend this to a friend
Pros mentioned:
Installation
Rated 4 out of 5 stars
Ice Maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install works as it should. Quanity of ice cubes in th tray seems small to me. maybe 10 cubes per cycle.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 3 out of 5 stars
no ice, ice, baby.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This icemaker was easy to install and really adds to the ambiance of the freezer. Although it does not actually make ice, it looks fantastic and may serve another purpose. I hope to someday understand what that purpose may be.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your unique perspective, MichaelD! We're glad to hear that the Insignia™ Ice Maker Kit was easy to install and that it adds to the ambiance of your freezer. Your comment about its purpose is intriguing and adds a touch of humor. We appreciate your feedback and hope you continue to enjoy your setup. Thank you for choosing Insignia™! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053
Rated 2 out of 5 stars
Terrible ice maker
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually have two of these (to go with the two fridges we bought) and I’ve had nothing but issues with this ice maker trying to figure out why it can’t consistently make ice. I even had to return one right out of the box because it wouldn’t even kick on the solenoid to fill the tray.
No, I would not recommend this to a friend
Pros mentioned:
Installation, Overall performance
Rated 5 out of 5 stars
Easy to install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to install and it works great. Quiet and refills on own
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review, BeckyK! We're pleased to hear that the Insignia™ Ice Maker Kit was easy to install and works great for you. It's wonderful to know that it's quiet and refills on its own. If you have any questions or need further assistance, feel free to reach out. Enjoy your ice maker!
- Shiela | Insignia Support
Pros mentioned:
Ice maker, Installation
Rated 4 out of 5 stars
Great Addition!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ice maker works great! Easy to install and setup
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Icemaker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great product for the addition to the fridge
I would recommend this to a friend
Rated 1 out of 5 stars
Worthless Ice Maker. Complete Headache.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
100% agree with the other 1 star reviews. This ice maker is junk. It works sporadically and get's stuck often. If you're lucky to have it run long enough to fill the bin, it won't stop making ice and instead the tray will get stuck and the next batch of water will flood your bin to freeze all your cubes together.
The kit didn't even include enough screws to install it per the provided instructions.
Save yourself the headache and plan to freeze ice with your own trays or buy it bagged.
The Ice bin is nice and fits securely in freezer drawer. this product is essentially a $100 ice bin.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ice maker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works as advertised. Install isnt terrible. Its also quiet
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 3 out of 5 stars
It does what it needs to
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the ice maker does what is promises to do, it makes ice. However, after getting it installed (which is not for newbies), operating it was a little confusing.
I'm not sure if the handle is broken or what, but it just kind of sits there, It won't move to stick up or down so we just use the on and off button when we have enough ice.
It's also very loud. Whether it's dumping ice or refilling, you will know even if you're a room over.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
icemaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
somewhat confusing to install. But got it done and it works well.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi pony, thank you for your review of the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators! We're glad to hear that despite the somewhat confusing installation process, you were able to get it done and that it's working well for you. If you have any tips for other customers or need further assistance, feel free to share or reach out.
- Shiela | Insignia Support
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Ice maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes to much noise, it works ok but when it turns on it is very loud
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your feedback on the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. We appreciate your honesty regarding the noise level when it turns on. While we're glad to hear that it works okay, we understand that the loud noise can be inconvenient. Your insights are valuable and help us improve our products and services. Ivy | Insignia Support
Pros mentioned:
Installation
Rated 2 out of 5 stars
Ice Marker Arm
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband install the ice marker. Was easy to install . But it won’t work. We believe the arm isn’t attached correctly. Because water won’t dissipate to the ice marker.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience. We’re glad to hear that the installation process was easy, though we’re sorry to learn the ice maker isn’t functioning as expected.
It sounds like the issue may be related to the positioning of the arm or water flow connection. We recommend double-checking the installation guide to ensure all components are securely attached, especially the fill tube and arm alignment. If the problem persists, reaching out to Best Buy support or the Insignia product team may help resolve it quickly.
We appreciate your feedback—it helps us improve and support our customers better. Ivy | Insignia Support