Customer Ratings & Reviews
- Model:
- NS-ICEF2W2
- SKU:
- 6465053
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the ice maker functionality, ease of installation, and overall performance of this kit. While most customers are satisfied, some have noted concerns about the noise level. The ice maker and installation process are frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
Does the job, very complicated installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues with the ice maker making ice. I'm kind of upset that if you order a freezer on top refrigerator, you basically have to order the ice maker separately, which was over $100.00, and then it cost me $125.00 to pay a handyman to install it (and this was after an argument that he wanted $225). I had tried to do it myself, but I was surprised how complicated and difficult it was to install.
I would recommend this to a friend - Pros mentioned:Installation
Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install works as it should. Quanity of ice cubes in th tray seems small to me. maybe 10 cubes per cycle.
I would recommend this to a friend - Pros mentioned:Overall performance
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised. Install isnt terrible. Its also quiet
I would recommend this to a friend - Pros mentioned:Ice maker, Installation
ice ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this Ice maker in my bottom freezer and it was easy to install and is making ice for a week now with no problems. When I first installed it I thought something was wrong, it started out making little ice but then it picked up. I read than the colder the freezer temp is the more it makes so I am guessing after removing the drawers and door it had to cool back down to make the ice faster. I couldn't be any more happier with this ice maker.
I would recommend this to a friend - Pros mentioned:Ice makerCons mentioned:Noise level
Great, yet loud & noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great except that it's loud and noisy. The ice cubes are smaller which i prefer than the half moon shape ones most ice makers make.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice maker
Good quality and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and quiet. Easy to use and ice is abundant
I would recommend this to a friend - Pros mentioned:Installation, Overall performance
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and it works great. Quiet and refills on own
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, BeckyK! We're pleased to hear that the Insignia™ Ice Maker Kit was easy to install and works great for you. It's wonderful to know that it's quiet and refills on its own. If you have any questions or need further assistance, feel free to reach out. Enjoy your ice maker!
- Shiela | Insignia Support
- Pros mentioned:InstallationCons mentioned:Noise level
Easy install.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to install myself. Runs a little loud but may just because we haven’t had an ice maker in months.
I would recommend this to a friend - Pros mentioned:Installation
no ice, ice, baby.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker was easy to install and really adds to the ambiance of the freezer. Although it does not actually make ice, it looks fantastic and may serve another purpose. I hope to someday understand what that purpose may be.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your unique perspective, MichaelD! We're glad to hear that the Insignia™ Ice Maker Kit was easy to install and that it adds to the ambiance of your freezer. Your comment about its purpose is intriguing and adds a touch of humor. We appreciate your feedback and hope you continue to enjoy your setup. Thank you for choosing Insignia™! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-18-cu-ft-refrigerators-white/6465053.p?skuId=6465053
- Pros mentioned:Installation
Ice Marker Arm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband install the ice marker. Was easy to install . But it won’t work. We believe the arm isn’t attached correctly. Because water won’t dissipate to the ice marker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the installation process was easy, though we’re sorry to learn the ice maker isn’t functioning as expected.
It sounds like the issue may be related to the positioning of the arm or water flow connection. We recommend double-checking the installation guide to ensure all components are securely attached, especially the fill tube and arm alignment. If the problem persists, reaching out to Best Buy support or the Insignia product team may help resolve it quickly.
We appreciate your feedback—it helps us improve and support our customers better. Ivy | Insignia Support
- Pros mentioned:Ice maker, Installation
Great Addition!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker works great! Easy to install and setup
I would recommend this to a friend - Pros mentioned:Overall performance
icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.somewhat confusing to install. But got it done and it works well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi pony, thank you for your review of the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators! We're glad to hear that despite the somewhat confusing installation process, you were able to get it done and that it's working well for you. If you have any tips for other customers or need further assistance, feel free to share or reach out.
- Shiela | Insignia Support
- Cons mentioned:Noise level
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes to much noise, it works ok but when it turns on it is very loud
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ Ice Maker Kit for Select Insignia 18 Cu. Ft. Refrigerators. We appreciate your honesty regarding the noise level when it turns on. While we're glad to hear that it works okay, we understand that the loud noise can be inconvenient. Your insights are valuable and help us improve our products and services. Ivy | Insignia Support
- Pros mentioned:Overall performance
Good Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, a little tricky to install and I recommend adding a filter in the line.
I would recommend this to a friend Very impressed with the whole process...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Refrigerator and added the Icemaker option ( was on order, I installed it when it arrived) back in July of 2024. About 10 days before the 1 year Mfg. warranty expired, the Ice maker quit working. I called and was able to setup an appointment to have them look at the ice maker. So I removed it and took it in. Rather than spend a lot of time on it, They just ordered a new replacement. All of the employees were super nice and very helpful. No warranty issues, No hassle.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your experience, BryanfromFerndale! We're glad to hear that the installation process went smoothly and that the support team was helpful and accommodating when you needed assistance. It’s great to know everything was handled efficiently and hassle-free—your feedback truly highlights the kind of service we aim to provide! Jeth|Insignia Support.
- Pros mentioned:Ice maker
Makes Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker works just fine. We have no problems with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, Gail! We're glad to hear that the Insignia™ Ice Maker Kit is working well for you and that you haven't encountered any issues. If you need any further assistance or have any questions, please feel free to reach out! Jeth | Insignia Support.
- Pros mentioned:Overall performance
Loving my appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my stove and refrigerator that I bought from Best Buy!!
I would recommend this to a friend - Pros mentioned:Ice maker
HAPPY COST OMER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE YOUNG LADY WAS VERY HELPFUL AND TOOK THE TIME TO MAKE THE ORDER MY ICE MAKER, MY HUSBAND PICKED IT UP IN ANDERSON A VERY SMOOTH PROCESS. SO NICE TO DEAL WITH PEOPLE WHO CARE AND TAKE THEIR TIME TO HELP YOU THIS DAY AND TIME. I WOULD RECOMMEND BEST BUY TO MY FAMILY AND FRIENDS. VERY HAPPY WITH MY REFRIGERATOR AND ICE MAKER .THANK YOU!!! MARY ANN BROTHERS
I would recommend this to a friend - Pros mentioned:Ice maker
It does what it needs to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the ice maker does what is promises to do, it makes ice. However, after getting it installed (which is not for newbies), operating it was a little confusing. I'm not sure if the handle is broken or what, but it just kind of sits there, It won't move to stick up or down so we just use the on and off button when we have enough ice. It's also very loud. Whether it's dumping ice or refilling, you will know even if you're a room over.
No, I would not recommend this to a friend - Pros mentioned:Ice maker
Good budget I’ve maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is good but for some reason there’s always a portion of ice cubes that get stuck together in the tray directly under the ice tray. When the ice is made there’s some dripping which cause the cubes to stick together. Not sure why.
I would recommend this to a friend
