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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 118 reviews

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75%
would recommend
to a friend

Customers are saying

Customers often highlight the comfort and sound quality of the Landline Phone Headset. Many users find the headset comfortable to wear, while others appreciate the improved sound quality compared to their previous headsets. The volume control feature is also seen as helpful, allowing users to adjust the volume to their liking. However, a few customers have mentioned that the headset feels cheap and have issues with hearing others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 118 reviews
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for hans free talk with you reguler phone cord doesnt get in the way and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. quality is good and sound is very clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mouthpiece not reversable enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want the mouthpiece to be on the right side. But mic cable does not pivot around enough where attached to earpiece, so you can wear headset on right ear. I did bend it severely, so I can wear it "backwards", enough to not return it, but they did not design it well. Also volume control is STILL not loud enough, with both phone volume and headset vol on MAX. I am not hard of hearing, I had my hearing tested. I would rather pay almost half price for ones on e-bay for $7 including shipping. I only bought this one on Best Buy because I did it thru My Points website, where they had a promotion for me to get points.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It didn't last long 1/2 a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I purchased this headset 04.20.2016 and it now what 05/06/2016. So yeah is did not last long. Wow not even a month and the plastic snapped already on the head band part where it tracks in and out for head size.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity on both the microphone and earpiece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying and returning many others this was one of the few that actually worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the headset was a little sturdier. It is a good value for the price though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The headset causes a radio hum in my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the headset is plugged into my flip phone it causes a radio hum. The radio hum can be heard by me as the caller and by the person receiving the call. The hum is loud enough to distort the voice signal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it works good will recommend it to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good function value ratio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for employee who says it functions well. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handy, seeing I can not use my phone on the left side cause of a pacemaker, so the right side is the only ear can have the phone on. So going to be on the phone any lenght of time , use this head set helps, don't get tired holding thee phone. Still can work while you talk.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone placement

    Rated 1 out of 5 stars

    for left side only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the head set to use with my home telephone. I have a problem hearing out of my left ear so I use my right ear which is OK. I opened the headset and found it was good for the left side only. The microphone boom will only swing one way. It would be so easy to make it good for left or right side but this unit is left side only! Best Buy took it back with no problems there. 5 stars to Best Buy, one star to the headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to exchange today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the clarity and ease of use. However, I had to exchange it today. Person on the other side couldn't hear me. I like it enough to have exchanged it for another

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gave as a gift. Only worked for about 2 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in product. I've purchased many landline headsets over the years and they always last at least one (1) year. This one only lasted a couple of months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic head piece is stiff and can't be adjusted. The sound quality is okay. Makes a buzzing sound when you place it on mute.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding for elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my elderly mom. She was having trouble talking on the phone and holding it up for any length of time. This allowed her to stay connected with friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this device is average at best, I rarely use it anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wfm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is okay the volume sucks and it's only for the left ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headset is pretty cheap and I cannot hear anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    left sided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will only work with the mic on one side, cant hear

    No, I would not recommend this to a friend
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