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Insignia™ - Laser Lens Cleaner - Blue/White-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 1346 reviews

88%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Pretty Decent Laser Lens Cleaner

    Posted
    Apricot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased an Insignia Laser Lens Cleaner so that I could clean my CD player and the CD/DVD drives in my computers, and I believe this laser lens cleaner did a pretty decent job. I've never bought a CD/DVD laser lens cleaner before, so I didn't really know what to expect. However, I was surprised at how easy and intuitive it is to use. The laser lens cleaner plays in multiple different languages and cleans your CD/DVD drive very, very quickly (it surprised me at how fast it was). You need to put it into the CD/DVD drive that you would like to clean and play it on track 2 after you start (track 1 isn't in English). It will tell you to wait for the beep noise that comes later in the track, and when you hear the beep noise, you need to switch to track 9. Track 9 tells you that the laser lens cleaner has finished, and if you want, you may listen to some music that is already on the CD. That's all there is to it. I wish there was a better way for you to notice if the laser lens cleaner actually did clean the CD/DVD drive and how well it did clean it, as it only appears to have improved performance marginally, to be honest, but I believe it did a pretty solid cleaning job. Overall, I don't regret my purchase, and I would recommend this to anybody who needs to clean their CD/DVD drives (whether in a computer or an actual CD player).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mildly Disappointed

    Posted
    Thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my third Sony TV over a period of 30 years. I have had the XBR-49X800E for about 3 weeks. Last week everyone in Milwaukee had to rescan for their over the air channels. At the end of this procedure 50 digital channels were found. After hitting the "next" button it switched from 50 digital channels to only 5 analog channels. There are no analog channels left in Milwaukee. Repeated the procedure 5 times with same results. Called Sony tech support. I was told the problem was not with my new TV. Was told that all the TV transmitters in Milwaukee must have gone off line at the same moment. My jaw dropped, could not believe what I was hearing. Then tech support recommended a factory reset. This did resolve the issue but created extra work reentering info for Netflix and other apps. Sure hope I will not be having to do factory resets on a regular basis. On a positive note the 4K picture is incredible. I upgraded from a Sony KD-34XBR970.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    TV cleaner

    Posted
    LA47
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The only reason why I gave it a three star was because (the price was great it does clean your TV) -the problem with my TV it was more than about cleaning it I thought that I could just clean it and it would be fixed come to find out it’s something deeper so I really didn’t get to utilize this the way that I thought when I bought it I think it’s a great product I think every household should have one and the price is not that bad I would definitely recommend this to someone else but I only gave it a three star because it didn’t really help me with my problem -I am definitely keeping it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does exactly as advertised

    Posted
    BeyondTheMindsEye
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We alll know what these do by now. I still have qn old Denon 18-Bit 5 VD Carousel Player FROM THE EARLY '90s and despite being built like a tank and having a fantastic analog stage, it, like many early carousel players of the era sometimes misses that their is a disc in one of the trays and skips to the next one. A regular cleaning with this sort of disc will eliminate such problems if done regularly. This one had the best price and I can't tell any difference between it and any of the other more expensive laser lens cleaner discs that I have used over the years. No reason not to buy this one and save a few bucks.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Buy it if you play a lot of CDs

    Posted
    SCD469
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I listen to a lot of CDs that I buy and take out from the public library. For a long time I thought it was overused CDs that were distorting my CD player. I later learned that the laser lens gets distorted and clouded and it needs to be regularly cleaned -- safely. When I bought this product, problem solved and I can regularly listen to CDs without distortion. My only problem is the disk cleaner itself wears out but it's hard to tell when, so at some point it just stops working. It would be helpful for some guide on the disk (an audio message) or in the instructions how many times you can use it would improve the product. That said, I will continue to buy it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not recommended.

    Posted
    Phil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this item to clean my DVD player because I was having trouble with some discs playing. I had cleaned the DVD discs previously with a cleaner and they still weren’t playing. I assumed my DVD player needed cleaning so I purchased this product for around $15. I followed the instructions provided and left the item in longer than the required time. I proceed to play new disc and DVD player still slow and hangs up on playing discs. One is better off just getting a new DVD player rather than one of these devices even though one will be more expensive.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Only partially helped with problem

    Posted
    Mover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    3D Blue-ray player was struggling to read any disc including audio, DVD and 3D Blue-ray. It was suggested to me, in store, that this might solve the problem. I ran it several times and it did then play one DVD before reverting to rejecting all discs. Perhaps my player has got lots of dust and, because we had not used it for some time, it had become hardened and incapable of being removed by the small brushes on this cleaner. I have only given the product 2 stars as it did not do what I was expecting. Maybe it would work better if used on a regular basis before dust, etc. builds up. I am going to have to purchase a new blue-ray player!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Unable to Determine if Lens Cleaner Works

    Posted
    Professor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased the lens cleaner as an alternative to having to buy a new Blu-ray player. After discussing the disc reading issue that I was having with my Blu-ray player with a Best Buy associate, the thought was that my issue might be related to residue on the lens. Consequently, I purchased the lens cleaner. The problem is that when the cleaning process does not provide detailed information as to what is being done to clean the lens. After a few minutes you get a message indicating that the process has been completed and you are unable to determine if it worked as you cannot see the before and after condition of the lens.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It makes up for human error.

    Posted
    bumble14075
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use my blu ray player a lot. And I don't always maintain it as much as I should. It got to the point where my movies were skipping , resetting and just freezing up. I had an older DVD cleaning disk, but my machine would not accept it. I bought this in hopes of avoiding buying a new player. Wow ! What a difference this cleaner makes. I found the on screen instructions easy to use and my player now works like new. No more problems of any type. Simple, efficient and a great value. Best money I've spent in a long time. Definitely try this before replacing your blu ray player.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Only used once so far, but seems to do the job

    Posted
    momcie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    i regularly get books on cd from the library. My cd player was skipping on a particular book so I was looking to clean the player in my car. This was the only item in stock at the store. I have only used it once, I started a different book after using the cleaner, and it has not skipped, so it may have done the trick. Not sure if it was the CD or my player. I am giving it a 4 out of 5 because I have not used it enough to say it does an excellent job, and the new CD may be cleaner than the one from the library that gave me issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Plays clearly and works beautifully.

    Posted
    70SchneidExpress
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is one product that works very well for me. I used it on my old DVD player. It worked nicely, but I had to dispose of my old DVD player due to the age of the component. I had it for 16 years. I just recently purchased a new Sony DVD player. The new DVD player works excellently. I used the lens cleaner disc once and the picture was in very clear High Definition quality. So there is no misunderstanding, when I started using the new DVD player, the picture was also crystal clear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    PS4 - Unsupported but Works

    Posted
    JediSQL

    My son's PS4 (Sony Play Station 4) had stopped recognizing discs. I saw from the existing reviews that about ½ said it worked and about ½ said their PS4 said it was unsupported. I decided to give it a try. Despite our PS4 saying it was an unsupported disc, the drive's activity trying to recognize the Insignia Laser Lens Cleaner seems to have been enough to clean the lens. It system is now recognizing the new game discs that were failing previously.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Didn't work for me

    Posted
    P51WINGNUT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Perhaps a compatibility issue, bu tI purchased this item to rejuvenate a multi-changer CD player that has a skipping problem. Unfortunately, the unit did not recognize the disc and it simply would not work for me with my equipment set-up. I returned it for a no-hassle refund. I rate it as a 3 even though it failed completely because I want to give the product the benefit of the doubt. Was not satisfied with the performance and it did nothing for my CD player. at the end of the day.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cheap fix for my BOSE CD Player

    Posted
    Esthernak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My 16 year old BOSE radio and CD player began skipping when CDs were played about a year ago. No one -- including BOSE -- was willing to repair or even examine my unit. However, a nice/helpful tech at Fred's Stereo in Portland, suggested I purchase a laser cleaner disc to see if that might remedy the problem. For less than $15, I thought what the heck. It worked perfectly, and my BOSE unit continues providing great service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Right if Used Right

    Posted
    Novaman69
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for our DVD & Blu-Ray players, used it for my one son's XBox 360 and it worked just fine so his discs would play fine, but then my other son used it in his XBox 360 just to clean it, but there wasn't anything wrong with his to begin with and now since he used the lens cleaner -he can't play any discs and it won't register a disc. So while it helped for one system it ruined another. Lesson- Don't try to fix something that isn't broken! Do not use if your DVD, Blu-Ray, Game System are playing fine!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Basic Cleaner

    Posted
    Dale
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this product because my bluray player wasn't reading the disc all of the time. The player is much better than it was before, but still not perfect. I feel there should be a cleaning solution for the brushes to get a better clean. It has improved at least 80 percent better than it was before. The price of the cleaning disc was fair for what it is. All in all a great purchase for what I needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AudioQuest Coaxial Cable

    Posted
    sj94510
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is not the cable I asked for, I needed a Subwoofer cable. I have Audioquest HDMI cables for all devices going into my AVR and out to tv. As far as this cable it's great for the BlueRay Player if I used Coax. I came in for Subwoofer cable that I did not already own. AudioQuest products are the finest, it does make a difference for me in sound quality and picture. This cable is not what I needed salesman at Magnolia in Dublin CA was not well versed in the products or why did he ell me a coax cable for a sub?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Insignia Laser Lens Cleaner BlueWhite

    Posted
    miafufi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was having issues with my cars radio with cd's skipping and freezing. I thought my stereo was going to need to be replaced. As a last resort I bought this product to see if it would help me. Indeed it did! I am so happy I used this product as it resolved my problem, saving me a lot of money & the stress of having to buy a new stereo system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleaned nicely!

    Posted
    Newbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This CD cleaner was really cool. When I put it in the player, I expected the same old thing- spins a few times, you take it out, hope you did it right and it works. Not this one though! It walks you through the cleaning process beginning to end, even offering multiple language options. It also plays music. As crazy as it sounds, cleaning the CD player in my car has kind of become fun for me and my kids. We love to silly dance to the music. Great job with this one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    cheaper to clean the drive than buy a new one!

    Posted
    Boom2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The purchased compact disc comes with tiny bristles affixed to the playing side of the compact disc. This cleaner was used without any use of chemicals and inserted into a mac mini cd/dvd drive. The CD started to play music and instructions explaining that the device was being cleaned. There are also multiple tracks on the CD for the user to skip to. I assume this is to clean throughout the disc drive. The CD cleaned flawlessly and the drive works well.

    I would recommend this to a friend