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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the filter's excellent water taste and ease of installation. Many also praise its performance and affordability, finding it a great value. While some users experienced ice maker problems, the majority reported positive experiences with fit and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 198 reviews
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    Easy to use and replace

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is plug and play so it’s really easy to use. The water that comes out tastes neutral, nothing out of the ordinary. It beats tap water and it’s a cheap yet effective solution. I wish it would last longer than 6 months before it starts tasting a bit funny but not much to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Great product, but the updated price is expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia NSF 53 Water Filter Replacement is a great product that makes great tasting water from your fridge. I've used this filter for two years without complaints, but today I received a surprise when I saw my recent order's bill. The new price is nearly doubled from the original price of $33. The former price was an affordable and convenient option, but this new price is inspiring me to consider other options for my filtered water needs or find another distributor to purchase this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest and thoughtful feedback. We’re glad to hear that the filter has consistently delivered great-tasting water and reliable performance over the past two years. We understand your concern regarding the recent price increase, and we truly value your loyalty and continued support. Your input is important, and we’ll be sure to share your comments with the appropriate team for further review.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter and easy to instal. Water taste great and it lasts a long time

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that you found the filter easy to install and that it enhances the taste of your water. Your satisfaction is important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works great. Fresher tasting water.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great Filter and Insanely awesome fridge by BB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters really do the job. I’m grateful to have found a good refrigerator that assist in filtering out the nasty stuff in the water. My tap water taste like a pool and with this filtered fridge made by Best Buy. Is the real difference maker!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the filters are doing a great job and that you are pleased with the refrigerator's performance. It's wonderful to know that it has made a real difference in improving the taste of your tap water. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Water quality

    Rated 5 out of 5 stars

    Quality filter for clean drinking water!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good water filter at a great price! Produces high quality tasting water from my refrigerator which is a must in Florida.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Filter Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These water filters are amazing! The lightspan on these are definitely accurate to its description. In my household, we drink a ton of water and it’s nice not having to replace the filter more than 3 times a year! 10/10 recommend! Super easy to install/disassemble as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Water quality

    Rated 5 out of 5 stars

    Replacement filter for fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are great for making your water taste amazing and you can’t beat the price compared to the Original brand name ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Filter! Water taste Premo! Very Exceptional Product

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Refrigerator Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect fit and it came right on time. Saved me from having to visit a store. The price is a little to high for just one single filter .I paid half that amount for a filter for my other refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Copilot
      Hi TaraM,

      Thank you for your review of the Insignia™ NSF 53 Water Filter Replacement! We're glad to hear that it was a perfect fit and arrived just in time, saving you a trip to the store. We appreciate your feedback regarding the price and understand your concern. We strive to offer high-quality products and will take your comments into consideration for future improvements. If you have any other questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is worth the money. Works well and the water tastes good. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refill success!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refill for my Insignia refrigerator it turned out to be easy to install and has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit and pure filtered water! Love it, and great tasting ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great filter!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great water filter from a name i trust! Insignia does it again with a fairly priced product. My water tastes great and its super easy to set up/replace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many products from best buy and the services are great and on time with shipping the web site is very easy to use and works great if you half to deal with customer service they are great as well and very supportive all your needs thank you so much.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback! We're delighted to hear that you've had such positive experiences with your purchases and the services provided. It's great to know that shipping has been timely, the website is easy to navigate, and customer service has been supportive and responsive to your needs. We truly appreciate your continued trust and support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always used this got our refrigerator filter.. Super easy to install and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter, so easy to remember to change with easy replenish

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Megan,
      Thank you for the great feedback! We’re thrilled to hear that the filter and Easy Replenish feature are making your routine more convenient. Clean water should be simple, and we’re happy to know we’re helping make that happen. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, look forward to purchasing the next one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed Subscription Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always arrives on time for scheduled 6 month replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exact fit for my Midea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over 2 years, the price has went up considerably. ($30 to $40, which is still cheaper than my original Midea filter that was out of stock) The filter itself works great. I don't like that I have to pull out he fridge and turn off the water supply to change the filter.

    I would recommend this to a friend
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