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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 201 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the filter's excellent water taste and ease of installation. Many also praise its performance and affordability, finding it a great value. While some users experienced ice maker problems, the majority reported positive experiences with fit and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 201 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have auto ship and I had A reminder well in advance and product was delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace & works great! Lasts A good amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter and easy to instal. Water taste great and it lasts a long time

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that you found the filter easy to install and that it enhances the taste of your water. Your satisfaction is important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works great. Fresher tasting water.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Great product, but the updated price is expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia NSF 53 Water Filter Replacement is a great product that makes great tasting water from your fridge. I've used this filter for two years without complaints, but today I received a surprise when I saw my recent order's bill. The new price is nearly doubled from the original price of $33. The former price was an affordable and convenient option, but this new price is inspiring me to consider other options for my filtered water needs or find another distributor to purchase this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest and thoughtful feedback. We’re glad to hear that the filter has consistently delivered great-tasting water and reliable performance over the past two years. We understand your concern regarding the recent price increase, and we truly value your loyalty and continued support. Your input is important, and we’ll be sure to share your comments with the appropriate team for further review.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Water quality

    Rated 5 out of 5 stars

    Quality filter for clean drinking water!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good water filter at a great price! Produces high quality tasting water from my refrigerator which is a must in Florida.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Water quality

    Rated 5 out of 5 stars

    Replacement filter for fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are great for making your water taste amazing and you can’t beat the price compared to the Original brand name ones

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great Filter and Insanely awesome fridge by BB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters really do the job. I’m grateful to have found a good refrigerator that assist in filtering out the nasty stuff in the water. My tap water taste like a pool and with this filtered fridge made by Best Buy. Is the real difference maker!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the filters are doing a great job and that you are pleased with the refrigerator's performance. It's wonderful to know that it has made a real difference in improving the taste of your tap water. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Filter Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These water filters are amazing! The lightspan on these are definitely accurate to its description. In my household, we drink a ton of water and it’s nice not having to replace the filter more than 3 times a year! 10/10 recommend! Super easy to install/disassemble as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is worth the money. Works well and the water tastes good. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refill success!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refill for my Insignia refrigerator it turned out to be easy to install and has been working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter but pricey with no alternatives. The price of this filter has doubled in price over the last 3 years and rarely goes on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Refrigerator Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect fit and it came right on time. Saved me from having to visit a store. The price is a little to high for just one single filter .I paid half that amount for a filter for my other refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Copilot
      Hi TaraM,

      Thank you for your review of the Insignia™ NSF 53 Water Filter Replacement! We're glad to hear that it was a perfect fit and arrived just in time, saving you a trip to the store. We appreciate your feedback regarding the price and understand your concern. We strive to offer high-quality products and will take your comments into consideration for future improvements. If you have any other questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Walker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this business.” The product quality is consistently outstanding, exceeding my expectations every time.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great filter!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great water filter from a name i trust! Insignia does it again with a fairly priced product. My water tastes great and its super easy to set up/replace!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit and pure filtered water! Love it, and great tasting ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always used this got our refrigerator filter.. Super easy to install and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Filter! Water taste Premo! Very Exceptional Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safe and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits in perfectly and filter water clearly and safely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, water taste great. It returned the water flow as the old one had reduced the flow.

    I would recommend this to a friend
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