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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $14.99

Customer reviews

Rating 4.6 out of 5 stars with 1604 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and reasonable price of this iPhone XS Max case. Many appreciate the case's snug fit, clarity, and lightweight design, along with its ease of use and comfortable grip. While some find the case's color prone to discoloration, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,604 reviews
  • Rated 2 out of 5 stars

    Ok Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my mom, so she’d have a case the day she received her phone at release. However, the case feel very cheap and doesn’t seem to offer much protection. She didn’t like it and returned it right away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the clear cases, and they are durable enough, but they turn yellow over time. Quite quickly actually. Price was fair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Protective Case for Apple iPhone XS Max. I understand it turned yellow over time and that can be disappointing. We are continuously working to improve our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap replacement but does not protect. Very thin plastic/ rubber

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very beautiful case but gets dirty so bad and hard to maintain. It’s all stained and sides no longer look pink

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Don’t like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like how bulky this case was so I took it back the same day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but def worth spending more on a better case. I recommend the tech21 cases.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets dirty really easy. Nor as good as the online pictures.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the case. I am sorry to read that you are not enjoying the unit. But we appreciate the feed back.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Too slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear display, but the case is too slippery to hold the phone comfortably

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for sons phone, he knocked it on floor...shattered film and screen!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirt gets in my phone easily, gets really sticky, and doesn’t look that good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside of the cover scratches Easton hard surfaces.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not durable started to yellow after about two months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but too slippery nice looking ...........................and hard shell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The price is right on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sticks to the back of your phone if you try to remove it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to write us your experience. We want to help you get the correct details you need for this unit and always guide you to the correct options, please reach our customer service team to inspect this behavior

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    To slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this case unless you want a very, very slippery phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you drop your phone, don’t.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend got this case. Dropped her phone from the seat of her car and the back glass shattered instantly. It does not give very good protection. If anything, it’s for style.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello uTitta,

      Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice at first as far as clear goes but after a while (3 months) it changes colors and looks very cheap.. Wouldn’t buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    zero appearance and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth at all buying this. The case flushed with the screen so and if it falls it will be at same level as the screen so it will break.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case attracts fingerprints and scratches like that’s it’s job. Mine case is covered in scratches from normal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, cheap and always scratched up after 1 month. Not worth $28. I bought a new one at the dollar tree made better material.

    No, I would not recommend this to a friend