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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $14.99

Customer reviews

Rating 4.6 out of 5 stars with 1604 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and reasonable price of this iPhone XS Max case. Many appreciate the case's snug fit, clarity, and lightweight design, along with its ease of use and comfortable grip. While some find the case's color prone to discoloration, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,604 reviews
  • Rated 1 out of 5 stars

    No protection and scratches easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No protection and scratches easily only use if you want to show off your phone but keep in mind this case will not last long more of a temporary case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not protective against drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone from desk height onto my tile floor and the screen cracked. This is not a good case. Spend a few more dollars and get a better one

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sean,

      I am sorry to read that you experienced this issue with our Protective Case. We are currently working hard to better our products to provide a high quality item for all our customers. Any feedback is greatly appreciated, good or bad. Please feel free to get in touch with us at the following number: 877-467-4289 if you need further help with your product and we will gladly assist you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    used item delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iPhone case we received was probably a used item! the package was torn open; item had finger prints all over it! sad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get it to adhere to the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't adhere properly to the phone and couldn't get the bubbles out. The store associate tried 3 different ones and none of them worked

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for the feedback, we are trying to better our products and any suggestions a greatly appreciated for future references and for us to improve our products. If you have any concerns, don't hesitate to reach us.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    This phone case sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is terrible, first couple days I got it and guess what my phone falls and it cracks! Terrible wouldn’t purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not very good. It is cheap and not sure how much it would protect my phone. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality, broke my glass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never put 9 dollar protective case on 900 dollar phone. Broke my glass after two days.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not All Its Cracked Up to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money we paid. It would be best to spend a little more to get a case that protects better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yellow tint ruined it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible case. It went from a nice clear case to a nasty stained yellow case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible they sent the wrong thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the wrong package, I ordered an iPhone xs case and I got a xs max case

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ernest,

      Thank you for reviewing our protective case. I will first like to apologize for the wrong unit you received. Since we know how important it is to receive our products in the best possible way, please contact us at the link below so we can review your case and determine what could be done for you.

      Itzel I. - Insignia Support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It yellows fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case yellowed fast despite how expensive it is. Could’ve went for a cheaper one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I understand how this situation is not ideal for you. We would like to see what can we do on your particular case. Please, give us a call at 877-467-4289 so we can fully evaluate the situation and warranty validation if applicable.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is unreal. Really bad product and would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super poorly made. Better than no case. Barely. Future dollar store special maybe

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good case, for a cheap price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in today and picked up a 256gb XS Max. Looking at some of the cases they had available, I decided to give this one a try. It has a flexible TPU surround with a hard plastic back. Shows off the Space Gray of the phone nicely, is comfortable and lightweight, and isn't slippery like some cases of this type. Is it as protective as say a Speck case or an Otterbox? No it isn't, and wasn't meant to be. For the money I spent on it, however, I really like the case. The cutouts are nice and even, the camera is protected when laying on a flat surface, and it has little nubs at all four corners to help keep it in place. Not sure why, but the Smoke color case doesn't have them, as do the rest. Be aware however, that like all clear cases it will yellow over time with daily usage, but at this price I can live with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not Pete t phone screen from resting flat on hard surface.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor fit and finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit flush around the camera lense and quality is poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this product it’s not worth the price at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy had to return not much protection for the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy had to return not much protection for the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaper Better Option on Amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go on Amazon and you'll find cheaper and better options!

    No, I would not recommend this to a friend