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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, ease of use, and connectivity of the replacement remote, noting it works immediately without setup. The button layout with programmable keys and the identical size to the original remote are also appreciated. However, some customers have reported compatibility issues with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 120 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is suppose to do. It is small, but not to small to get lost.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the feedback, LewisM! We're glad to hear the remote is doing its job well and that its compact size strikes the right balance between convenience and practicality. It’s great when a product fits seamlessly into your setup—thanks for sharing your experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Roku remote replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Better made than original. No setup needed.

    I would recommend this to a friend
  • Pros mentioned:
    Button layout

    Rated 4 out of 5 stars

    Great remote, Shortcut buttons are slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and buttons work well! The “shortcut” buttons are less convenient than I would like because it is slower than if I just pressed the same button sequence at my own speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to use as a replacement on my 55" TCL Roku TV. The remote works great, with none of the quirkiness I have experienced with other replacement Roku remotes in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A remote that excels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original remote that came with the TV stopped working. This replacement worked just like the original remote. The only thing was that the streaming channel buttons were color coded and not labeled except for single letters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Roku Control

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku control works on all roku TV and Its easy to navigate

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the Roku control is working well across your Roku TVs and that you find it easy to navigate. It’s always great when a product delivers both compatibility and user-friendly functionality.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice plug and play. Esay to use. No programming involved.

    I would recommend this to a friend
  • Pros mentioned:
    Button layout

    Rated 5 out of 5 stars

    Comming after large screen tv to go with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just a gental press of the button and your in control. Were other remotes we must press and point until you finally give up and go get the Insidnia remote and carry it with you between tv sets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great. Should be standard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I wish Roku would include IR remotes as standard!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control Remote Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my TV because my dog ate the original control remote of my TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works it does what it's meant to do so if your current one is failing use this one.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working remote connects perfectly fine ok

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This remote is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is fantastic. I really didn’t have to do anything except put the batteries in it. I really appreciate it the ease of having this remote versus having some thing that I really had to work at.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We’re so glad the remote made things easy—just pop in the batteries and go. That kind of simplicity is what we aim for!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    A good little option.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little replacement remote. I used it when my old one broke. No issues here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Option for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Roku TV and the remote broke. After advice from a team member I purchased this remote and it worked perfectly right away.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No Hassle Roku Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled it out the box, put batteries in, and it connected to the Roku tv immediately. Design is nice and remote doesnt slip out of hand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worked flawlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to pair just automatically hooked right up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement remote for dog owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple replacement that works well. Was puzzled briefly because I didn't want to auto-program any streaming services, but you can't access the Roku home screen otherwise, so I pressed, pointed, and finally got access.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bartleby! Appreciate the honest insight—those setup quirks can be tricky at first. Glad it’s working well now and thanks for the helpful tip for others!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, works perfectly and is very useful for day to day tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older Insignia Roku TV that I use outside, and the remote stopped working. Easy to install and use.

    I would recommend this to a friend
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