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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the ease of use and functionality of this replacement remote for Sony TVs, finding it a great replacement at a good price. Many appreciate its compatibility and that it works well out of the box, closely mimicking the original remote's design and button layout. However, some customers noted that the button placement could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 523 reviews
  • Pros mentioned:
    Remote functionality

    Rated 3 out of 5 stars

    Works for the Basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at the prices for Sony brand replacement remotes we decided to try out this insignia instead which was about half the price. Setup couldn't have been easier, I simply opened the package and the remote was already ready to go. It looks nice enough and performs all the functions necessary to use our television. Understandably the remote doesn't do any special functions specific to our tv however, there is no microphone for the voice commands, no button to access the discovery bar, and many of the special buttons on this remote don't seem to correspond to anything in particular. I know it's difficult to make a universal remote that does lots of tv specific features but considering this is one for just Sony tv's it would be nice if the buttons were programmable or setup to perform common Sony functions. We're using this on a 2017 Bravia 4k, so if you have that just know you'll have slightly limited functionality. Otherwise great deal if you just need something to make the tv work like we did (open box tv from Best Buy).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement remote for my Sony tv - and this has worked out extremely well. It was a very good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent remote control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I bought an expensive top-notch multiple-device universal remote which I planned to use for more than 1 device. But I found out that the problem was that you needed to annoyingly re-program the remote w something like an 8-key command each time you changed the batteries. So if you only wanted to remove & test the batteries you had to do this every time. The other problem was that many of the keys on the new remote did not correspond w the keys on the original tv remote so you had to learn a whole new remote & guess which keys on the new remote performed the various functions. In addition, the replacement remote would not perform some of the specialized tv functions. You also have to key in the company code(egs. the Sony code) into universal remotes. This replacement remote however, is not a universal remote, but a Sony clone remote. It has almost an exactly similar look, feel & layout as my original Sony remote & in fact, it is meant to be a Sony remote replacment. There is no programming necessary; it's good to go right out of the box. And the keys on the replacement correspond almost exactly w the original remote. You might even mistake one remote control for the other. After using it for a few mos, it has been excellent & I wouldn't hesitate to buy another if I needed to. I highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Button placement

    Rated 4 out of 5 stars

    I liked that it synched automatically with Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised and was a good choice for our situation. This was to replace the original remote that was lost during our move. This is an adequate replacement but it does not have a few features that were on the original like a netflix button, but I didn't remove any stars for that because I knew it didn't have that button when I purchased it. I would make the same purchase again. I gave it four stars instead of five because it is just hard to get excited about a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just like my sony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my sony remote went out on me and this one jumped right in and was programmed in a matter of seconds with all working great. love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote functionality

    Rated 5 out of 5 stars

    Worked great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy to use. Was already programmed for my tv. Button are good size, easy to use and quality of remote is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked out of the packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a house that came with a Sony TV but no remote. I got this to use the TV without having to use the buttons on the unit itself. I assumed there’d be a setup to it, but straight from the box it worked like a charm. Love this remote, but couldn’t compare it to an actual OEM Sony TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Works great with all my Sony TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product for the money Works great with all my Sony TVs and other products

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great replacement for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the price, very easy to use, no looking for codes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use, instructions very clear, good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote functionality

    Rated 5 out of 5 stars

    Ready to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my Sony television. No programming required.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was easy to pair and controls my fire stick easily as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly working great with Sony Bravia and it controls the Samsung DVD player as well. Compare buying the original and other brands that cost $$$, this is it! Thanks Insignia. I may want to get a second one for the other TVs at home. I did not have to do the learning functions step process to sync with the TV, it just worked out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Perfect replacement for Sony Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been doing remodeling in our condo, such that my TV was in a box for months. When we moved back in and I got the TV out of the box, I couldn't find my remote. So in the car we drove to Best Buy and bought this remote. It worked immediately, no programming or anything to connect it to the TV. I was very happy and have been using it since.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am so happy to read that you were able to use your remote control right away. We hope you can continue using your unit and enjoy your programs.
      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    exelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic easy to use and price very resonable economical

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I didn’t purchase a remote like this earlier. I misplaced my Sony remote a couple years back and my TV needed updating. I purchased this remote and it works perfectly!!! I’m using it on a 7 year old Sony television.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Two Remotes for Shared Control!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I admit it, when it comes to TV watching, my bride and I have 'control' issues. My elegant and inexpensive solution: purchase a spare TV remote from Best Buy, then let her select what she wants. When she falls asleep I change it to sports with my spare remote. We're both happy, now...

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked seamlessly with my Sony Bravia X900E 65 inch tv. I bought that TV open box and it didn't include a remote, so hooray for this. One thing it is lacking, is a microphone as the TV has google assistant integration..but there's no button to summon that easily and mic to hear you like with an Amazon Fire TV remote for example.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony TV remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement remote for my Sony TV worked well. Even though its not as convenient as the original remote it has all the functions and I am pleased with it. I would recommend the remote to anyone that needs a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Helpful Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with my Sony TV because the TV was open box and was missing the remote. The pro was that it worked immediately. No codes to punch in or anything like that. The con, well, frankly, I've used it maybe three times because the cable remote is universal and does the trick.

    I would recommend this to a friend
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