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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the replacement Insignia/Toshiba Fire TV remote for its ease of use, affordability, and compatibility. Many appreciate the straightforward setup and pairing process, along with the remote's performance and compact size. However, some customers express concerns about the remote's longevity and the quality of certain buttons. A few users reported issues with button functionality after short periods of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 139 reviews
  • Rated 3 out of 5 stars

    Very loose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote, flexible with tv Netflix Hulu etc. the only thing is the back cover very loose. This is my second one. Also the same result

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this remote control. It works just as good as the original with all of the functions. I still haven't used the Alexa feature yet but I will soon. I'm sure it will be fine. I think it is a little pricey for a replacement, but at least I know it's good quality. I also like how it works right out of the box with no pairing issues with the television. Would buy another one if I have to, but I'll try to keep this one away from our puppy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Setup

    Rated 5 out of 5 stars

    easy remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote easy to use, very easy to set up also great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Toshiba replacement remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Toshina Fire TV remote failed. Was able to get this Insignia replacement at a excellent price. Surprised how easy it was to set up and go.

    I would recommend this to a friend
  • Cons mentioned:
    Remote life

    Rated 4 out of 5 stars

    So far so good. Can say anything for the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to replace the original remote to a toshiba fire tv. Fire tv remotes don’t really have a great reputation to begin with but the one that came with the tv lasted just over a year. Of course it was right outside the warranty period. The replacement has been working, just afraid it will not last like the original. In the future I will never buy another tv with fire software built in.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for sharing a reviewabout your remote control. We are so happy to read that this remote control works perfect for you. Please, do not hesitate to contact us if you run any difficulties and thank you for choosing Insignia.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Solved the mystery of the missing remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids lost the remote for mama’s Toshiba FireTV. Tried a few standard AmazonAlexa remotes and pro tip: This is THE ONLY remote that will work with the Toshiba FireTV out of the box. Pros: simple to set up Same as factory remote The included quick start instructions are actually helpful Battery cover secures well and batteries stay in better than the original Cons: Not available in store - online only

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for providing such as positive review about our replacement Fire TV remote. We are very glad to know that you it has been helpful so you can continue to use your TV. Please feel free to get in touch with us at the link below for any help you may need in the future. We are here for you.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Better than Original TV remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works way better than the original remote included with the Insignia Smart TV I bought. The buttons are sturdier and the center button doesn't get stuck or sticky like the original did. I also like the updated button mapping so it feels more like the original Amazon firestick scheme and the replacement of the Playstation Vue button to a Hulu short cut is much more convenient. There is now also a small LED light next the the Mic of the remote to show when it's activated or in use. Overall liked all the changes with no problems so far. It was easy to sync to my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelente replacement for the older model remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased two Smart TV's, using Amazon Fire as the operating system. One came with the newer remote, the other not. The problem occurred for us when using the TV's in a dark room (one is in the bedroom). Since they are unlighted it was a little difficult to learn the differences of the remote keys even though the screen views on both TV's were the same. Now we have the same functions on both - learn one and you've learned how to use either in the dark. It's a no-brainier. I'll end with the only negative ... this remote is WAY OVERPRICED!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement remote after I washed ours. It’s snappier then the original. Works great. Also works with our other tv unlike the original.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my other after the dog chewed it up. Once I got the remote realized it wasn’t a the correct remote for my tv. Well it does work for my tv just a little bit of a delay sometimes. The buttons are a little different and that throws me off. Works great and easy to use just wish it wasn’t so expensive to replace remote controls now days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Toshiba replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia remote is awesome it works great... I think I like it better than the original Toshiba remote lol

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great replacement remote for your fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box Toshiba Fire TV from Best Buy. Did not come with a remote. Purchased this replacement remote. Paired up to the TV without any hiccups. Works great with my fire TV. These replacement remotes are always sold out. It's a great price compared to the Toshiba remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Insignia TV Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the exact replacement and came as promised. Worked right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced My Previous Remote Excellently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote to replace the original remote for our Insignia Smart TV that suddenly stopped working. We consulted with Best Buy via the online chat, and we were assured that this remote would be a good replacement. It worked wonderfully - from the box to your hands, we got our TV going again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing a comment about your remote control. We are so happy to read that this remote control works perfect for you. Please, do not hesitate to contact us if you run any difficulties and thank you for choosing Insignia.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Ready to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with our tv right out of the box. Didnt have to program or pair it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great price and replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote suddenly stopped working for my Insignia TV so I needed a replacement. I bought a generic "smart tv" universal remote and had no luck. I then bought the Insignia replacement remote and was in business! Setup was easy and looked/operated just like my original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not have all the features of the original but it was much less expensive than having to buy a whole new TV which I would have to do since there is no way of operating the TV without a remote. It works fine and serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Price

    Rated 5 out of 5 stars

    amazon fire tv is hard to beat with features and p

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon fire tv is hard to beat with features and price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked right out of the box!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of this replacement remote. It worked right out of the box with no programming necessary to replace my lost insignia remote. Definitely recommend and would buy again although hoping it won’t be necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As good as the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Insignia Amazon Fire TV. This remote works as advertised - it is as good as the original. I did not have to do any programming. I installed the batteries, pointed and clicked, and every function worked. Happy with purchase.

    I would recommend this to a friend
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