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Customer reviews

Rating 4.7 out of 5 stars with 70 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the Standing Patio Heater for its easy assembly and heat output. Many customers mentioned that the heater was simple to put together and that it effectively warms up their outdoor spaces, making it ideal for chilly days. Some customers also praised its stylish appearance, noting that it looks great in their backyards.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Ease of use, Heat output, Quality

    Rated 5 out of 5 stars

    Perfect for parties

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our Halloween party! The guests loved have somewhere to warm up. It was pretty easy to set up, but power tools did help. It does not come with the propane tank so keep that in mind, but it’s holding up great!

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    Love the patio heater

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to assemble I decided to put the sand in before putting it together..Once it was together it ignited in one push and it emits a lot of heat..Very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Heat output, Quality, Stability
    Cons mentioned:
    Assembly
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Once assembled, this thing will heat up!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia Patio Heater It’s been sometime since I’ve owned a Patio Heater, with the last one being about 2 homes ago. However, given the colder winters over the last couple of years, I thought it was time to try out one for our patio at home. In the box, you’ll find the patio heater in several parts, the user manual, the installation hardware, and the warranty info. I should note, that the hardware included doesn’t include a screwdriver or a second wrench which is recommended for easier assembly. I ended up putting this together on my own, and it took about an hour from start to finish. I’d also recommend removing the blue plastic wrap prior to installation, as this was by far the most frustrating part of the assembly. The instructions are fairly straightforward, but I will warn you that the bolts included seem poorly made, as some of the heads didn’t fit well with the included wrench. This resulted in my having to pull out my home tool set and using a couple of different sized wrenches to get everything tightened up. I will say, that all the machined spots all matched up well, and didn’t require a lot of work to screw together. This obviously doesn’t include a propane tank, so prepare to shell out a bit more (in my case around $50) for a new tank. The storage area where the propane tank sits, also includes a small plastic inner container for water or sand to keep the unit from easily tipping over. I opted to use water, as this would make it easier to empty out, should I decide to store this in a storage unit. The patio heater doesn’t include a weather cover, so keep this in mind if it’s exposed to the elements. I found the ignition to work almost immediately during each use, as it includes a small AAA battery for the igniter. So how much heat does this put out. On the highest setting, I found this to cover the entire patio with heat (about 10x10 area) without any issue. Even when the wind was blowing, the heater never once blew out, which was great for the evening I was able to use it. Again, make sure you remove the blue plastic before putting on the top most housing of the heater. I missed a few plastic slivers, and they started smoking as they melted away during my initial use, but didn’t cause any damage. Overall, this does exactly as advertised. It did take a little more effort to assemble, but once it was put together it felt solid, and thus far has been used only a handful of times with plenty of heat. So, if you’re in the market for a patio heater, I’d say give this one a shot!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love it!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, kept us warm while wathing a movie outside. If it looks scrathed, it’s probably just the protective plactic around the heater, theres a sticker that says you need to remove it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay warm outside in the winter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect heating system for my yard's events. Make sure you purchase a few propane tanks for more than a 3 hour event

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thrash! Stars shouldn’t be allowed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this item a while back. Kept it in the garage in the package because we were waiting to finish our gazebo and patio. We opened the package today and this is what the product looks like. Of course it looks like it’s not returnable because I just checked the return time. Shame on Best Buy for selling these damaged product. Lately they’ve been selling very low quality items. Bought a fridge awhile back too and the fridge came damaged

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Favor,

      Thanks for taking the time and effort to leave a review about our Insignia™ - Standing Patio Heater - Stainless Steel (NS-PSH48SS3). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. For further assistance, please feel free to contact us via email at [email protected] or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Heat output
    Cons mentioned:
    Assembly
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Nice Patio Addition for Spring and Fall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this feels like a nice little heater. The first clear night I had I tried it out. In 40F night with a light breeze I could comfortable sit out on my patio in a sweatshirt. This is a great addition to your backyard to get more use out of spring evenings and to extend the year late into fall as well. I found the assembly to be OK -- Make sure that you get play sand (less than $10/bag at the hardware store) and I filled the base after attaching the brackets for tank. I noticed that it looked like it would be quite uncomfortable to try pouring sand into the cap if I waited to the end like the instructions suggested. I also found that a number of the pieces of hardware that were installed (screws in the burner, bolts in the base) were actually floating around in the shipping packaging instead of where expected, so be very careful when you unwrap everything. Overall assembly took a little over an hour, with the bulk of that time spent filling the sand and removing all of the protective coating from the steel deflector pieces, so pretty straightforward. I found that its a good, quiet heat source - it has a low hiss of a quality gas grill instead of a high decibel woosh, easy to have a conversation over. I've used it on low and medium settings and you can get quiet comfy as far as 5ft away sitting down, it may provide ample heat further than that if I turn it up. I was able to operate it for two hours without any incidents and I didn't notice any off smells or smoking on initial use which can be a problem with propane burners. The wheels are a little flimsy and the ergonomics of moving it around aren't great so I do recommend getting a cover for it and using the stakes to secure it. And then wheel it back to long term storage when the warm nights arrive in summer. I was a little skeptical of getting an Insignia branded propane heater, but I've found its operation to be as good or better than more premium brands in the market and recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Heat output, Quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Classy powerful standing patio heater

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia - Stainless Steel Standing Patio Heater is a great option for anyone looking for a powerful and efficient way to heat their outdoor space. Standing at more than 7 feet tall, It's easy to assemble and use, and it produces a lot of heat, making it perfect for even the coldest nights we have in Florida where I live. One of the best things about this heater is its BTU output. At 48,000 BTUs, it's one of the most powerful heaters on the market, and it can easily heat up a large area. This makes it perfect for parties or other large gatherings, as it will keep everyone warm and comfortable. My backyard is on the small side and measures about 18 feet across, and sitting 4 feet away from the heater set on medium I could easily feel the heat radiating down all the way to my feet. On a high setting and placed in the middle of the patio, the heat can be felt a good 8 to 9 feet across all directions. The heater is also very efficient. It uses liquid propane as its fuel, which is a clean source of energy. It also has a battery-powered electronic ignition system, which means you can start it with the push of a button, making it easy and safe to use. The heater is made of durable materials and is weather-resistant, so you can use it year-round. It has a tip-over sensor that will shut off the heater if it reaches a certain angle or falls over. To make it more stable with its height, the base can be filled with sand and water. It's also easy to assemble and disassemble, so you can store it away when you're not using it. Overall, this Standing Patio Heater is a great option for anyone looking for a powerful, efficient, and durable patio heater. The stainless steel model looks classy and traditional. It's easy to use and can easily heat up a large area, making it perfect for small or large gatherings. Here are some of the pros and cons of this heater: Pros: Powerful Efficient Durable Easy to use Cons: Not as portable as some other heaters

    I would recommend this to a friend
  • Pros mentioned:
    Stability
    Cons mentioned:
    Assembly
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good heat, classic looks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't encounter any problems assembling it but it came in a lot of small pieces. Some of the metal pieces have razor sharp edges and the protective film on some of the metal takes several minutes to peel off. The heater and other gas parts come fully pre-assembled. I think that the assembly experience needs improvement. Once assembled, it calls for filling the base with sand, dirt and/or water to make it more stable. It also comes with three garden stakes and screw-in anchors for the base. I don't think the stakes would help much but it allows for larger stakes, if staying on dirt. The warning labels are very prominent through the base and the mast. Once the gas tank is installed, it's very easy to use. The electric starter uses an AA battery, included. All stainless-steel construction, except for the burner section which is chromed. It's rated for 48.000 BTUs. It stands up straight, and it's very stable, using the propane tank as bottom weight. For storage (As it's almost 8 ft tall), removing the mast is simple enough. The mast is two pieces and there are four screws on each part.

    I would recommend this to a friend
  • Pros mentioned:
    Heat output, Quality
    Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice hardware, a few annoying assembly items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, a pretty sturdy heater. The metal seems heavier gauge than my last one. Gives off decent heat, but like most of these, you need to be within a few feet to feel the warmth. The base needs to be filled with sand or water to weight it down. I opted for sand. Well it took hours. The filler hole is in the top center, had to keep pushing sand sideways with my fingers to make room for the next scoop. If they put the filler on the edge, you could stand it on edge and the sand would drop down naturally. Real pain. The other ridiculous time consuming task was removing the protective film from the top reflector pieces. It was difficult to remove and was actually imbedded in the rolled edges of the metal. Other than those two things, instructions were good, took a couple hours to assemble. My last heater had a hinged door to put the propane tank in. This one, the whole bottom lifts up and rests on the shaft to change the tank. I’ll get use to it, and no hinges to rust away like my last one. Not much use yet, but seems like a good purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia- Standing Patio Heater- Stainless Steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to extend your outdoor season well into the cooler months, a reliable patio heater is an absolute must-have. I purchased my Insignia Outdoor Propane Patio Heater three years ago, and I can confidently say it was one of the best investments I've made for my deck. It's not just a piece of equipment; it's a social season extender!

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    Very happy with this heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! We’ve had our heater for about a year and just got a chance to use it. It kept us very warm. I thought I needed my blanket but it was so comfortable that I didn’t need it at all. Don’t hesitate; purchase this heater for those cool summer nights on your deck or patio!

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    stylish and efficient propane heater.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    puts out the heat in a good area. could stand to be a little shorter but overall a really great patio heater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat output

    Rated 5 out of 5 stars

    Great outdoor heating option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, directions are very easy to understand, definitely works and puts out great heat as expected! Arrived in time for our outdoor Halloween party!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fits our needs perfectly. Easy to start. Took some time to assemble though

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blasts heat. It does what it says. The film was kind of a pain to peel off. Sheet metal is a little thin so we'll see how long it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat output

    Rated 5 out of 5 stars

    Nice heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly and puts out great heat.... perfect for under the gazebo during the upcoming winter months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Patio heater works okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally tested this heater. I had to wait until the wind was down. It worked quite well. It was pretty easy to put together. Time will tell how long the tank of fuel lasts and how well it works over time. I like the wheels, but it seems top heavy and water in the base only helps Little. I made a rack to attach it to a carport post when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Heat output

    Rated 5 out of 5 stars

    Work just fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived but haven't opened or assembled just yet. However, they did arrive earlier than expected. And were quick to ship. I own one of these already and that one works perfectly and assembly was pretty easy, may need another set of hands to hold some items together. Nonetheless I am sure these will work just great, specially with the cold winter coming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Best heater at a great savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy setup and works great. Highly recommend.

    I would recommend this to a friend
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