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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Universal 180W High-Power Laptop Charger's compatibility with various devices, its powerful charging capabilities, and generally good quality. Many appreciate the included adapters and ease of use. However, some customers are negative about the charger's size and weight, with a few also mentioning concerns about heat generation and the longevity of the charging function. A small number of users expressed dissatisfaction with the quantity or accuracy of the included tips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 868 reviews
  • Pros mentioned:
    Compatibility, Power

    Rated 5 out of 5 stars

    Great Product, just in time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well with my MSI GS66 laptop. My laptop 230W to be powered, but after further research the MSI GS66 well except 180W to 230W adapters. Best Buy was the only store in town that had a charger powerful enough to charge my laptop after I left my charger, it at work. Even better, they had it in stock just in time to complete my midterm exam over the weekend. Thank you, Best Buy, I don’t know where I’d be without you.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    High power AC Dell HP charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger has been great. I found an open box deal. It was originally 79. I got it for $37 I believe it has been great. If you want a good deal, be sure to check the open boxes. There was no dust or scratches at all. The device works great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent High-Powered Universal Laptop Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal power adapter actually worked much better than I was ever expecting! It came with a large selection of different adapters for all the major brands and even multiple ones for each brand! No issues whatsoever and very reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Barrel tips, No USB-C tip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits and works with my laptop with 5.5 mm x 2.5 mm barrel tip (120W requirement). The brick is slightly warm to touch and it takes nearly 2 hours for charging from 30% to 100%. No USB-C tip for my Samsung chromebook - hence NOT a universal charger. Insigna customer service was not helpful when I reached out - she gave my 2 models for Samsung laptop chargers with barrel tips but could not help with USB-C tip charger

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia laptop charger. We're glad to hear that it fits and works well with your laptop and that the charging time is reasonable. However, we apologize for the inconvenience regarding the lack of a USB-C tip for your Samsung Chromebook and the unhelpful customer service experience. We'll make sure to pass on this feedback to improve our service. If you have any further questions or concerns, please feel free to reach out to us for assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Universal charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this universal charger to charge my acer laptop. It is also great way to charge different devices with one charger.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product I cannot recommend this product enough. It worked for both my Dell and MSI Laptops

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent replacement but it’s best to grab two or just get a better brand as it will only last you about 1yr and 6ms. It does over heat a lot but it’s better than not having a charger

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, Jaey! We're glad to hear that the Insignia™ Universal 180W High-Power Laptop Charger has been a useful replacement for you. Your insights about its longevity and overheating are valuable and will help other users make informed decisions. We appreciate your feedback and hope you continue to find it helpful! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Power supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, works well. Can use this for multiple computer types.

    I would recommend this to a friend
  • Cons mentioned:
    Tips

    Rated 4 out of 5 stars

    180W Laptop universal ac charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great on gaming laptops. wish they came with more tips.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Universal 180w power supply for laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this universal power supply for my laptop and it is really very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice charge very quickly, I will recommend to family and friends.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's wonderful to hear that you're happy with the **Insignia™ Universal 180W High-Power Laptop Charger**! Quick charging can make a big difference in productivity, and your recommendation to family and friends is a testament to its quality. If you have any specific features, you particularly like or tips for using it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Works but Sticks Out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size 16 fits my Precision 5540 but it really drives me crazy that is sticks out so much. And the whole thing is just a little clunky. But it can definitely work if you really need it!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Worthless Cord

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the piece that I needed to charge my laptop even though it lists the adapter as if it’s included in the box. Bulky and heavy black box that is on a separate cord from the part that connects to the wall.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about your experience with the Insignia™ Universal 180W High-Power Laptop Charger. It's disappointing to learn that the necessary adapter piece was missing and that the charger was bulkier than expected.

      We take full responsibility for this issue and want to help. Please contact our customer service team so we can assist you further and find a solution, whether it's providing the missing piece or exploring other options. Your satisfaction is important to us, and we're committed to making this right.

      Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works well for my Asus Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug for my laptop was originally a bit shorter than the ones included - but the charger still works for me. I have an Asus UX550GE-XB71T

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is overall good. It provides the needed wattage to turn the laptop on. I wish there was a way to make the connect stronger, but with it being a universal adapter I understand the limitations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charging life by the horns

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good charger to replace my broken one just wish that the tip was better connected when you swap out for other pc adapters easy to accidently disconnect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Laptop Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop charger started to break was looking for a new came across this universal charger and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    after 2 years it still works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. You just have to check the voltage your computer needs to confirm if this is the right product for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapter plug doesn’t go completely into laptop. Working good for now but unsure if this will break or not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The cord doesn't even plug into the unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if someone messed with the packaging but the cord that plugs into the transformer part doesn't even fit the transformer (transformer part looks like it accepts 3 cylinders, the cord that came in the box's plug is rectangular on the top, sloping inwards towards the bottom). The worst part is due to a family emergency I didn't open the box for over a month, so now I have a $100 contribution to the e-waste recycle bin.

    No, I would not recommend this to a friend
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