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Customer reviews

Rating 4.7 out of 5 stars with 211 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the adapter's overall performance and functionality, highlighting its ease of use. The compact size is also appreciated by some users. However, a few customers have expressed concerns about the cable quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 211 reviews
  • Rated 5 out of 5 stars

    Good update for older erabuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to "bring along" your older earbuds/headphones to newer USB-C world. I had a pair of Skullcandys that I've used forever and wanted to use with them with my iPhone 17 Pro Max. This cable is perfect for that and now I'm able to listen to my earbuds just like in the old days

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re glad to hear the Insignia™ – USB‑C to Headphone Jack Adapter – White (Model: NS‑MCC35AW) is helping you keep your older earbuds working perfectly with your new device. Your feedback helps us continue improving our products and customer experience. If you ever need assistance, please reach out to us at 877‑467‑4289 or insignia@bestbuy.com. Shashank | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Perfect Little Adapter!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QI bought this to connect my wired headphones to my USB-C devices, and it works perfectly. The audio quality is clear, no static or interruptions. The build feels sturdy for such a small item, and it’s compact enough to carry everywhere. Great value and exactly what I needed. Highly recommend if your device no longer has a headphone jack!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Daisy! Love how detailed your review is—clear audio, sturdy build, and compact design make this a great pick. Glad it’s working perfectly for your headphones!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    It actually works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this works and sounds great. Surprisingly, using this adapter on my Pixel 9 Pro XL sounds better than using the 3.5mm audio jack on my Motorola Edge Plus (2020). I only wish I could charge my phone at the same time. I bought a Belkin adapter that could do both but it has issues so now I use this one. Definitely a good buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your experience. We're delighted to hear that the Insignia USB-C to Headphone Jack Adapter is delivering great sound quality and reliable performance with your device. It's especially rewarding to know that it has become your preferred solution after trying other options. We appreciate your feedback and are glad you've found it to be a worthwhile purchase.
      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Worked perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my phone since it doesn't have a port for my headphones. Needed to replace my old one and this is already much better. Braided cord and feels sturdier. Plug it in and it's good to go, no muss or fuss.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Kacey, love that review! A sturdier replacement that’s plug-and-play? That’s exactly what people hope for. That braided cord sounds like a smart upgrade, too. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Earphone adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter works perfectly. I can enjoy music and phone conversations. Thevstaffcwas very helpful and knew exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my wired headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier have been using it for several months. Now. It works perfect with my high grade headphones

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia customer, thank you for taking the time to share your experience with us, we truly appreciate it. We’re very glad to hear the Insignia USB‑C to Headphone Jack Adapter has been performing flawlessly for you over several months. It’s great to know it works perfectly with your high‑grade headphones and continues to deliver the sound quality you expect. Thank you for choosing Insignia. Faisal | Insignia. BBY-ExBrand_Insignia

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    For older vehicles with no Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have I love it! In with my Bose headphones when traveling by commercial flight flights…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! thanks for sharing! The 3" USB-C to 3.5 mm Adapter really shines in those moments when Bluetooth just isn’t an option. Whether it’s an older car or a quiet flight with your Bose headphones, it’s great to hear it’s keeping your audio experience smooth and reliable. Safe travels and happy listening! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great adapter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic DAC that turns a USB C into a 3.5mm analog audio headphone jack. Works great with my HD 599.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer! Thank you so much for sharing your review with us, and we’re really glad to hear that your Insignia USB‑C to Headphone Jack Adapter has been working so well for your setup. It’s great to know the DAC is delivering the performance you need and pairs nicely with your HD 599 headphones, and we truly appreciate you taking a moment to let us know how well it’s been working for you. Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great it didn't give me any problem once so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lighting Connectir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connector! Much more durable than the official Apple one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lucas, thank you for your feedback on the Insignia USB‑C to Headphone Jack Adapter. We’re glad to hear it’s been a durable and reliable connector for your devices. We appreciate your review.
      Rihan | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Versatile and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this adapter a few months ago to use wired earbuds for my iPhone. Product feels sturdy. Great sound quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working in 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well in my Galaxy until about six months later it just stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Delivery and Solid Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this adapter to use w/ a very old pair of Sennheiser wired headphones. Didn't realize their plug is 5+mm, so know I had a converter for 5mm to 3.5mm somewhere. If can't find it, will have to order one of those. Anyway, did test this converter with an old pair of mini-speakers (that had a 3.55 mm) and it worked fine. So, hopefully when I find the second converter (5 to 3.55) I can use my old Sennheisers w/ my new Lenovo laptop sound. Happy w/ the price, delivery speed, and quality of this Best Buy Insignia brand item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michael, thank you for sharing your feedback. We're glad to hear that the USB-C to Headphone Jack Adapter worked well with your equipment and that you were pleased with its quality, value, and quick delivery. We hope you're able to get your Sennheiser headphones connected soon, and we appreciate your support of the Insignia brand. Vennila | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Reliable and Clear—Exactly What I Needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the Insignia™ 3" Male USB-C to Female 3.5 mm Adapter. It’s compact, well-made, and works exactly as expected. I use it and the audio quality is excellent with no noticeable distortion or lag. It’s also sturdy enough to handle regular use without wearing out or coming loose. A great solution for devices. Definitely worth the purchase if you're looking for a reliable USB-C to 3.5mm adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, clear audio!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box with zero setup required. The sound quality is clear with no statics or latency, and it lets me use my favorite wired headphones with my USB-C devices easily. Excellent budget-friendly alternative!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer! We appreciate you taking the time to leave a review. We're glad to hear the Insignia USB-C to Headphone Jack Adapter worked right out of the box and delivered clear, reliable audio with your favorite wired headphones. It's great to know you're enjoying the sound quality and value it provides for your USB-C devices. Thank you for sharing your experience with us. Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cable quality

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is a little flimsy but is braided so that’s nice. For some reason Best Buy was the only place locally carrying a 3.5mm to USB-C adapter, and for $9 I don’t have any complaints. Works great, helps me get use out of my car’s old radio with my new iPhone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Patrick! We're glad to hear that the Insignia™ cable is working well for you and that the braided design is a nice touch. It's great that you found the 3.5mm to USB-C adapter at Best Buy and that it's helping you enjoy your car's old radio with your new iPhone. Your satisfaction is important to us, and we appreciate you sharing your experience! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Functionality, Size

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed, and I love how small it is. It fits in my pocket, nice.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Quite Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure I have five or more pretty nice earphones that have that 1/8 inch stereo plug. My iPhone and my iPad air have no place to plug those in. So this handy little device solves that problem for me along with anything else that has a USB-C so I’m quite satisfied with this. Sure I’ve got Bluetooth, but I play a lot of live music using these devices and the Bluetooth lag is noticeable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review! We're happy to hear that the adapter is helping you enjoy your wired headphones without lag. Glad it's making your music experience even better!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good adapter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little adapter, works well, never had any issues with it. I try not to bend it much, and I've had it for quite a while, seems to be holding up well with no indications of breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through about 5 different brands of these trying to be cheap. Got this one and it worked with my headphones that have a built in mic. Others did not work so highly recommend these.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, Thank you for sharing your experience with the Insignia USB C to Headphone Jack Adapter. We are delighted to hear that it worked perfectly with your headphones and built in microphone after trying several other options, and we truly appreciate your recommendation. Thank you for choosing Insignia. Faisal | Insignia. BBY-ExBrand_Insignia