Customer Ratings & Reviews

Cool for vacation photos and videos. Lots of features I’m sure I’m not taking advantage of. Very solid in your hand. The tripod feet seem a little flimsy but haven’t had any issues with them yet.

It’s very good quality use for everything everywhere

The built quality is very good and it can track you 360

Works how it should with basic controls compared to others

Great product for vlogging and content creating, worth the price

Nice travel friendly gimbal. With a ton of features!

If you own an apple device highly recommend it syncs so good with apple ecosystem

Awesome product! I really love it, super good quality

This refrigerator is more than just a fridge. It has a Touch screen IPad like feature that is incredibly. I can home and my wife is playing jazz music from the fridge. While showing her cook book on the screen as she is cooking.

Amazing orientation from Best Buy employee. Right on the point. Better product that what I was looking for. Exceeded the expectations

This is fun when getting the kids playing or dancing crazy. Love it

Great mobile phone gimbal for the price. Features work as intended, the only downside is the app, in my opinion.

It's a good product, but it's easy to use. I had returned.

So far so good the gimbal works great and really shines when I am making my weightlifting videos at the gym... all hands free and still finding out new things that gimbal does... I have upgraded from the original flow.

I recently purchased a Flow 2 Pro which I love - great product so no complaint there. Exteemely low star value reflects high dissatisfaction with the brand which destroys consumer confidence with the product. However, when first connecting to the app the user is presented with a pop-up that offers a free 3 month warranty extension for registering the products to your account. I completed the process, but the warranty extension wasn’t applied. I reached out to customer service and have had countless emails with proof of purchase, etc. However they are requesting a screen shot of the free 3 month warranty extension in order to apply their offer. Of course it’s not something that I took a screen shot of at the time and now can’t get back to that screen so it’s impossible to comply. (If anyone has a screen shot, would appreciate it if you would post). I’m absolutely disappointed that Insta360 would make an offer then refuse to honor it by asking for proof that doesn’t exist once it’s been submitted. I’m personally responsible for having hundreds of X4 cameras sold (and felt I’d do videos of the Flow 2 Pro as well which would sell many of these too) - never asked to and dime, did at my own free will - but sadly I’ve seen the customer service side (or lack thereof) of Insta360 and am highly disappointed. If you buy their products and are presented with any offers for warranties, etc. please take screen shots because they do NOT honor what they’ve offered without them.

I do like it but it took a little getting use to. I did recommend it to someone.

Very good, confort, nice, good price,……………………………..

I like the quality, useful and trendy and very handy..

It's look very cool, have a lot of viral video by this gimbal

I was very disappointed to learn that the this model is incompatible with the iPhone 17 pro max