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Customer reviews

Rating 3.9 out of 5 stars with 439 reviews

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  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 439 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installer. installation completed on time. very clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say they installed it and the stove works fine with the liq propane.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience quick and easy installation from the bestbuy guys appliances working great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer brought the stove in and turned it on then left before verifying that it was working. When I called Best Buy, they could not replace the stove with the same model because it was "back ordered". They also could not send a technician for almost 2 weeks. With Thanksgiving less than a week away I needed to make other arrangements and purchased the same model stove from a local appliance supplier. I later found out that the Best Buy installer broke the ignitor when they installed the LP conversion kit. I will never order from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initial trouble with the first oven they had delivered because it had scratches, they worked with me on setting up a new delivery date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted and installed the oven with ease... then taught us how to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One of the drivers was in a rush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to do their job didn't have all the parts was a little upset that they got to come back in a week to do the conversion kit for my stove top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Campers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with the flames on the burners on the low setting were too high, so we called to get a tech to come out and adjust the burners. He came out and adjusted them to our satisfaction, great job, well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were great guys.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great guys, just did not have the correct size gas line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foggyonthebrance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of very friendly guys showed up with our new Range. We have been wanting to try a Propane Range for years. Everyone says we will love it. So for we are really enjoying it. The guys delivering our Range made the conversion to Propane with very little trouble and me and my wife are as happy as a Pig on Ice.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so food

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, shows a little more fingerprints them expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing took to long tech people were not sure how things connected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy should be called Worstbuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived without LP conversion kit. He then lied and said I should have gotten this in the mail. This was delayed a week already because again I was lied to about installers going to training on 1/3/23 and had to move the install to 1/10/23. I then found out it was back ordered. After delivery I was told the conversion kit is back ordered and can possibly be installed on 1/19/23. I paid almost $2000 with install for this. I will NEVER buy anything from Bestbuy again. They will go the way of Circuit City and other big box stores that has horrible customer service. They didn't even off a discount! NEVER AGAIN! I'll pay more instead of using BestBuy. Should be called WorstBuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove and price . Love The Griddle attachment. We had one burner that didnt always want to light so the manager of the store reccomend reacing it. I give 5 stars to the Lincoln store manager.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my stove should have gotten this earlier and great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought price was over the top to convert to lp I think it should be included in price of the stove which cost a good buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job of installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were careful about bring the old range out and the new range in. well done job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chief cook and bottle washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable installers, very neat and quick. It took a few weeks of cake and pie baking to form opinion. Oven surfaces are easy to spot clean if pie overflows. Overall I’m very happy with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Install great stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased one 2 years ago. Movec a n d bought 2nd one. Dissapointed they took large burner out of middle. Do not pay best buy to have 3rd party install what a joke. So unprofessional. Had no tools. We ended up wigh gas leak in house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what we wanted, but it is an improvement. Not sure what else this app wishes me to say?

    I would recommend this to a friend