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Customer reviews

Rating 3.2 out of 5 stars with 89 reviews

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Rating by feature

  • Service

    Rating 3.0 out of 5 stars

  • Professionalism

    Rating 3.2 out of 5 stars

  • Expertise

    Rating 3.1 out of 5 stars

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There aren't enough negative mentions yet.
63%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-89 of 89 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. Accommodating and nice. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible service, not G.E.'s fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new range left sitting in middle of dining room, old unit still in place, hope santa is late for dinner, real late, who is not talking to who? maybe i will go out for christmas dinner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took three attempts by Best Buy installer. I would never purchase anther appliance from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew were very efficient, polite, courteous, clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rudeness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rude installers. Did not treat my very expensive Wolfe Stove with care.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service bad product overpriced item delivery and install was a nightmare

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Viking 30" Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team of our new Viking range were great. They worked very hard to make sure I was 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermador Range install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job. Very professional. Clean up was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the crew. Great service attitude.

    I would recommend this to a friend