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26 Cypress St
Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 98 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 98 reviews
  • Rated 1 out of 5 stars

    Poor quality and breaks pretty quickly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t want two separate machines to make coffee and there was a version 1 of this that seemed to have been discontinued so I was happy to see this newer one and I bought this about two months ago. At first, it was fine in general though I noticed the strength of the coffee wasn’t as strong, as one concern - both on the K-Cup side and the Espresso pod side. But then suddenly about 6 weeks in, when I tried to brew from the K-cup side, the noise would quiet to a whimper and all lights would blink. I read that this usually meant descaling time so I followed the steps to do that - and still nothing. I swapped for another one since I was in the window, and this newer one took only about 2 weeks to reach the same state as the other one, and same thing: no cleaning worked. Now this time, I am out of the return window so I am now screwed and out of about $160

    No, I would not recommend this to a friend
    • Brand response from Instant Brands Support
      Posted .

      Hello JohnC. We're sorry to hear that. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.

  • Rated 5 out of 5 stars

    Best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker ever. The first machine broke and Best buy gave me a new one. BB is the only place to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual-function machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only machine I'm aware of that processes both Nespresso Original Capsules and K-Cups. The rear water tank design keeps this dual-function machines' footprint to a minimum. It works well and I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is hot I can do expresso or k cup from the same machine brews quick it takes up more space than most but its worth it has the coffeehouse quality amd uses any brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works splendidly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee maker love it, it works without any problems since we bought it its been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    InstaPot Dual Pod coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product design. Easy to operate and a large water reservoir. Sould have gotten this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant pot coffee and expresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee pot it’s the best expresso maker! Xxooxxooxxooxxoo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its just AMAZING!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, use use both Nespresso and Keurig Cups.... Super quiet, and quick to brew, and bwstof all minimal maitenance. Large water tank is most definetly a big PLUS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product! Works perfect with both type of capsules

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instant pot coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee pot has been wonderful so far! This is actually our 3rd one like this! Hopefully it last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great expresso

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee maker i only use it for Expresso not k cups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-in-one. Two thumbs up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday. Quality kcup/nespresso coffee maker. Now i can have espresso all time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it! The pot didn’t last more than a few months. Made a mess. Don’t bother!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can do Keurig cups ss well as original Nespresso pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use.. my wife loves it ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of both worlds. This is great for the office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. quit working after 5 months. 2. Completed warranty information online and did not hear anything back. 3 Called after one week had passed and they said warranty information wasn't complete and they would send an email requesting information. 4. completed email information and they said they were sending an new coffee maker and I would be notified when shipped. 5. A week later I contacted them, because I did not hear anything and they said their warehouse was transitioning and would take a couple of months to get a replacement. 6. I have bought a Keurig so that i have coffee while this company tries to get it together. This is not an inexpensive purchase and I expect more from any company. Horrible experience and I still do not have the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for an office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and does both original nespresso and kcups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ¡¡¡ ABSOLUTELY PHENOMENAL!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ¡ ¡ ¡ ABSOLUTELY PHENOMENAL ! ! ! DEFINITELY A ¡ ¡ ¡ BEST BUY ! ! ! =} =}

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual coffee, great idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just want a Apple Cider Keurig or a perfect expresso. It worjs good but wish it had a little more pressure on the Nespresso dude. Otherwise it works fir me.

    I would recommend this to a friend
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