Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$552.52

Customer reviews

Rating 4.4 out of 5 stars with 400 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 400 reviews
  • Rated 2 out of 5 stars

    Received wrong processor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure it was a mistake but i received an i7 14700k instead of the i9 14900k. Still a great processor but its not what i bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Many Issues and Defective

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14th Generation Intel processors are all currently having issues. I lost the silicone lottery after sixty days and I am now out the full price of this process as Best Buy does not support the RMA that Intel tells you to come to them for. You are playing rush and roulette with your money if you buy this item. Better to get an AMD and not here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable, very hot

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to cool no matter how big of a radiator I use. Very unstable but that could be on my end. Or a Faulty Cpu. Either way I have a machine the price of a used car that is collecting dust :)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant crashing, known issues buyer beware

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read about the 13th and 14th gen processors in the news and you will see the issues. Mine start crashing here and there and now will not run any program, even windoes creation drive for more than a couple seconds. Its toast and i never overclocked it once. Game developers have warnings about these chips and the know problems. If I would have known this, I would have easily went AMD for my build. Too late now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy 13th/14th Gen Intel CPUs

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 14900K from Best Buy, and it degraded within five months of use to where it is unstable and unusable. Best Buy will not refund and Intel is dragging their feet with a RMA. Go AMD or buy 12th Gen for the time being.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    open product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a product that I thought was new, I received an open box and since I don't speak English I can't make the return, there is no channel for the customer to talk, ridiculous customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay far away from this CPU idk why it’s even for sale

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HOT AF

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing runs way too hot and the default settings are auto set to OC it. so be prepared with at least a 360 aio to keep this monster cool

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Died 5 months after purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.. while it lasted. My cpu died about 5 months after buying. It's currently being rma'd by Intel, but I'm moving on to AMD for now on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cpu gets Hot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing gets hot and had paired with my 4090 and would crash some game took back. To get a Ryzen 9 7950x3d

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable crashing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From intel "we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors." Chips may have been damaged, unknown for now, their fix will not solve damage if it occurred, you must RMA. I would not recommend upgrading to the 14th or 13th gen chips at this time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid the 13900k and 14900k at all costs. These processors are so poorly built. I've spent over 100 hours in the last year troubleshooting, not to mention the 100+ hours added to my reboot times, since it takes 20-30 reboots to get a "Stable" boot. Submitted RMA claim to Intel along with thousands and thousands of others.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible defective garbage

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intel enthusiast for years. Despite applying the "final" BIOS update, and subsequent updates, I've had 5 CPUs fail. This will be my 6th unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died within months

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of stability issues so I got it RMA'd through Intel. The RMA process was painless enough, but now a few months later it's completely dead. The 14th gen Intel processors are really bad and have super high failure rates it turns out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CPU dead

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU was dead out of the box. After exterme amounts of troubleshooting and replacing every other part in a brand new build, the culprit was the cpu. Ordered a replacement from amazon and it worked perfectly fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy! Massive headache

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly dont buy intel. Ive soent the last 8 months troubleshooting and these 14th gen intel cpus all have issues. You will spend your time in RMA which is full of others doing the same. Im getting an AMD, sorry intel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy 13th or 14th gen Intel chips

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU died within 3 months of installing it. Intel won’t refund. BestBuy won’t refund. Stay away from 13th and 14th gen intel chips.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and immediately experienced issues due to manufacturing defects by Intel. Do not purchase this unless you enjoy a headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didnt work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and it didn't work. I can't believe something this expensive doesn't work straight out of the box. I had to wait until I got everything I needed to build a PC and now that I had the chance to build it this doesn't work and now I can not return it or get any support. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Intel makes bad products.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intel makes bad products. They push out millions of CPUs that cost $500 dollars and they're all broken with no hope of a fix. Cool stuff!

    No, I would not recommend this to a friend
Sponsored