Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 4029 reviews
(4,029 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Needed but would like more explinations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what makes this any better than other options. It doesn’t explain any options when it finds anything issues.
I would recommend this to a friendRated 3 out of 5 stars
Not really sure
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't really say how good or how bad it is. Never used it because I've been using another product for many years and am happy with said product.
I would recommend this to a friendRated 3 out of 5 stars
Prefer Trend Micro
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for years without any problems. Recently switched to Trend Micro and so far, prefer the other. Overall they're both basically the same thing.
I would recommend this to a friendRated 3 out of 5 stars
Webroot
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part of geek squad set up online. Seems ok so far.
I would recommend this to a friendRated 3 out of 5 stars
Cm
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatically charges your card on file every year The code is emailed for you to use
No, I would not recommend this to a friendRated 3 out of 5 stars
protection without thinking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It operates in the background and protects my MS Surface.
I would recommend this to a friendRated 2 out of 5 stars
Help! I’m confused
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the geek chat today 1/17 to stop the current subscription that was due 1/20/2021. I also installed the new key code from a purchase from December of a package deal on a tv. So how did this renewal and charge do 1/22 show up now? Am I being charged again?? The geek squad assured me I would not be. We have used webroot for years on a renewal plan, but my husband used a different credit card when he shopped. I was afraid this would happen.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Rated 3 out of 5 stars
webroot review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is just an extension for the PC laptop needed for school. Don't use that one too much, but as long as it will be protected I am happy
I would recommend this to a friendRated 3 out of 5 stars
Webroot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got webroot with computers I caught abs have not had any issues
I would recommend this to a friendRated 3 out of 5 stars
confusing directions
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work OK. But on my tablet keeps telling me to add on another application but when try to do it says not available for my tablet.
No, I would not recommend this to a friendRated 3 out of 5 stars
I need a reimbursement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I overpaid my bill and and Best Buy said it was reimbursing my checking account within 5 business days. It has been two weeks and I still have not been reimbursed. Bob Scott
I would recommend this to a friendRated 3 out of 5 stars
Quick and easy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regular updates brings assurance and comfort with all the threats around.
I would recommend this to a friendRated 3 out of 5 stars
Its fine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite but it does its job and thats all ask.
I would recommend this to a friendRated 3 out of 5 stars
Caution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to decline auto subscription or they will automatically bill you after one year. I already have an existing paid subscription
No, I would not recommend this to a friendRated 3 out of 5 stars
Free
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with product. Beggars can’t be choosers. LOL
I would recommend this to a friendRated 3 out of 5 stars
Payment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My account was paid in full with cash payment and still is not updated
No, I would not recommend this to a friendRated 5 out of 5 stars
Saved my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got Webroot with my new computer but even so when it came time to renew my subscription I knew that was what I wanted for my security program. Many times I could see the virus jump out of emails or web pages and before I could respond Webroot was already there to get the virus out before it could take root, I was amazed at how fast it responded. From now own it's going to be Webroot always.
I would recommend this to a friendRated 3 out of 5 stars
Maybe?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do renew this one, still dont really know if it actually does anything but no major virus type issues so far...
No, I would not recommend this to a friendRated 3 out of 5 stars
DO I HAVE THAT???
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE NO IDEA IF THIS PROGRAM IS EVEN WORKING ON MY PC, SO I CANNOT TELL YOU ANYTHING ABOUT IT.
No, I would not recommend this to a friendRated 3 out of 5 stars
webroot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be OK, but I don't know if it is really doing the job.
No, I would not recommend this to a friend
