Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,029 reviews
  • Rated 3 out of 5 stars

    Needed but would like more explinations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what makes this any better than other options. It doesn’t explain any options when it finds anything issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really sure

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't really say how good or how bad it is. Never used it because I've been using another product for many years and am happy with said product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer Trend Micro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for years without any problems. Recently switched to Trend Micro and so far, prefer the other. Overall they're both basically the same thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of geek squad set up online. Seems ok so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cm

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically charges your card on file every year The code is emailed for you to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    protection without thinking

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It operates in the background and protects my MS Surface.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help! I’m confused

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek chat today 1/17 to stop the current subscription that was due 1/20/2021. I also installed the new key code from a purchase from December of a package deal on a tv. So how did this renewal and charge do 1/22 show up now? Am I being charged again?? The geek squad assured me I would not be. We have used webroot for years on a renewal plan, but my husband used a different credit card when he shopped. I was afraid this would happen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just an extension for the PC laptop needed for school. Don't use that one too much, but as long as it will be protected I am happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got webroot with computers I caught abs have not had any issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confusing directions

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work OK. But on my tablet keeps telling me to add on another application but when try to do it says not available for my tablet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I need a reimbursement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overpaid my bill and and Best Buy said it was reimbursing my checking account within 5 business days. It has been two weeks and I still have not been reimbursed. Bob Scott

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick and easy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular updates brings assurance and comfort with all the threats around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its fine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite but it does its job and thats all ask.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Caution

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to decline auto subscription or they will automatically bill you after one year. I already have an existing paid subscription

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with product. Beggars can’t be choosers. LOL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Payment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My account was paid in full with cash payment and still is not updated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Webroot with my new computer but even so when it came time to renew my subscription I knew that was what I wanted for my security program. Many times I could see the virus jump out of emails or web pages and before I could respond Webroot was already there to get the virus out before it could take root, I was amazed at how fast it responded. From now own it's going to be Webroot always.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do renew this one, still dont really know if it actually does anything but no major virus type issues so far...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DO I HAVE THAT???

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NO IDEA IF THIS PROGRAM IS EVEN WORKING ON MY PC, SO I CANNOT TELL YOU ANYTHING ABOUT IT.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be OK, but I don't know if it is really doing the job.

    No, I would not recommend this to a friend