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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 4029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well; have had for years. Easy install; had it working in minutes

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t install this on my iPhone or tablet & when I talk with someone they say it should work.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to distinguish this service from other services

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kevin

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful when you buy your PC, some of this will be auto renew and you need to stay on top of renewal dates.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed but would like more explinations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what makes this any better than other options. It doesn’t explain any options when it finds anything issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really sure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't really say how good or how bad it is. Never used it because I've been using another product for many years and am happy with said product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Web Root installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure web root is installed on my desktop after looking for it??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer Trend Micro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for years without any problems. Recently switched to Trend Micro and so far, prefer the other. Overall they're both basically the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the need to worry, so i guess it's working right?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, I think...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it, but it was not a helpful as it seemed. Don't expect too much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Norton installed before. Quite often had problems . Now with Web Root , nothing. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product for web browser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product I’ve been using for 4 years now provides a high security for any malwares to enter your system through web

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help! I’m confused

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek chat today 1/17 to stop the current subscription that was due 1/20/2021. I also installed the new key code from a purchase from December of a package deal on a tv. So how did this renewal and charge do 1/22 show up now? Am I being charged again?? The geek squad assured me I would not be. We have used webroot for years on a renewal plan, but my husband used a different credit card when he shopped. I was afraid this would happen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically charges your card on file every year The code is emailed for you to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just an extension for the PC laptop needed for school. Don't use that one too much, but as long as it will be protected I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good virus protection for your computer. Yearly subscription so it stays updated at all times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of geek squad set up online. Seems ok so far.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet security was satisfactory. I wouldn’t recommend buying a product from this company. After updating my MacBook to the new operating system Catalina. Webroot stopped working. After contacting the company they said that it’s not compatible with the new software. Their customer support gave me automated responses and was not helpful at all. There still is no solution to the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I need a reimbursement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overpaid my bill and and Best Buy said it was reimbursing my checking account within 5 business days. It has been two weeks and I still have not been reimbursed. Bob Scott

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confusing directions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work OK. But on my tablet keeps telling me to add on another application but when try to do it says not available for my tablet.

    No, I would not recommend this to a friend
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