Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Webroot Internet Security Yearly Subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat Webroot's protection for the price and number of devices you can install it on.
I would recommend this to a friendOnline PS5 purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemless and easy. I will utilize this again. One way to get free shipping where I live.
I would recommend this to a friendWouldn't Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I may have a virus on my computer, despite running multiple scans through Webroot.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any dissatisfaction you're experiencing with your purchase. Hope you can try us again in the future.
It gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I need my computers or phones to be secure I go with a solid software security
I would recommend this to a friendBest of show
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This turns out to be the best security app I could have bought. Keps files secure.
I would recommend this to a friendNo longer using
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working well until one day it froze up my computer. I had a really difficult time uninstalling it and it took several attempts to do so.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that this product protects my electronic devices year-round without halt.
I would recommend this to a friendWebRoot
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does a great job. It has detected viruses and cleaned my laptop.
I would recommend this to a friendCancelled Webroot in 2018 and in 2019
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed originally when I purchased my computer from Best Buy. My computer crashed and no one wanted to help, without charges. I cancelled Webroot at that time and never received a refund or acknowledgement from Geek Squad! Just got billed again for Webroot and by return email to Geek Squad cancelled again. I also notified my credit card company to not pay for this fiasco again. I tried to call Geek Squad but got 15 to 35 minute waits. I work for a living and do not have time for this. I once again have not heard back from Geek Squad!! Do they do email??
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is ok for the price. the auto review can be a pain. set up is ok , but when you try to put on a new computer it takes a long time.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for the feedback!
I didn’t need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found it u never need this for Mac products. It was nice to have when it was free for the 1st year. But then auto-renewed. I quess it’s good if you need for a PC.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for the feedback!
security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a laptop. Renewed for several years. No trouble and no bugs.
I would recommend this to a friendNo viruses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and have had absolutley no issues with wither of our laptops
I would recommend this to a friendhorrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to access my Webroot that was billed and sent to me on line since the charge was put to my card in July 2019. I have made several attempts to enter the security code I have here and nothing works. They asked for my grandfathers Profession which I entered and it would not take. I have repeatedly tried to contact the store through chat and I am bounced back. Why pay for the system when it will not download and reboot the original Webroot purchase. I can never reach the GEEK squad for assistance.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to the Webroot support team for assistance with this: http://webroot.com/us/en/support/home-contact
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it was recommended to me. I hope it is all it claims.
I would recommend this to a friendVery Good Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Product, Highly Recommend To Anyone, Best Product I Have Owned
I would recommend this to a friendComputer Software Program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Webroot that protects computer from viruses. Great for lab tops!
I would recommend this to a friendVirus Cleaner Webroot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's kept my computer virus free for years. No reports of virus.
I would recommend this to a friendEasy to use and doesn’t cause lag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Easy to use. Doesn’t cause your computer to lag. No error messages.
I would recommend this to a friendI don't think this it necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think this is necessary. Please make it stop
No, I would not recommend this to a friend