Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 4029 reviews
(4,029 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect Gift Card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Gift Card that can be used for any purchase, awesome Gift Option, Many time provides discounts too
I would recommend this to a friendRated 2 out of 5 stars
Dell Computer (all in one) Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to maneuver and transfer from Windows 7 computer. Perhaps it is Windows 10 problem . As a result booting to get current emails takes a long time.
No, I would not recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using for years. However to renew it is expensive
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great protects my computer from virus and lets me know if a website is not protected or trusted
I would recommend this to a friendRated 5 out of 5 stars
No worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Norton installed before. Quite often had problems . Now with Web Root , nothing. Great product.
I would recommend this to a friendRated 4 out of 5 stars
Good product for web browser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product I’ve been using for 4 years now provides a high security for any malwares to enter your system through web
I would recommend this to a friendRated 2 out of 5 stars
Webroot root
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus software was great but it was only free for 6 months. I had to get another virus protection software.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Every worthwhile antivirus solution will require a subscription. Having 6 months for free is a pretty big deal! Please do not rely on free antivirus solutions as they will not protect you nearly as much.
Rated 2 out of 5 stars
Ended early?!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good while it lasted but I bought it in May. I had a year subscription and it expired before the end of the year.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hey Linda - I'm sorry to hear you're having trouble with your account subscription ending early! Please give our support team a call and they'll be happy to help you: https://www.webroot.com/us/en/support/home-contact
Rated 5 out of 5 stars
2 years & going
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with our new computer. Have had it installed for 2 years. So far, no problems.
I would recommend this to a friendRated 5 out of 5 stars
Good virus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good virus protection for your computer. Yearly subscription so it stays updated at all times.
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet security was satisfactory. I wouldn’t recommend buying a product from this company. After updating my MacBook to the new operating system Catalina. Webroot stopped working. After contacting the company they said that it’s not compatible with the new software. Their customer support gave me automated responses and was not helpful at all. There still is no solution to the problem.
No, I would not recommend this to a friendRated 2 out of 5 stars
webroot
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how this would compare to the McAfee product also offered with the laptop purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Give it a try and let us know what you think!
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one for my first computer and knew I had to but it for the rest of my computers.
I would recommend this to a friendRated 2 out of 5 stars
Missed Malware and Trojan.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised it missed what it did. I gave it 2 instead of one because it was hard to eventually detect.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear that some malware slipped through the cracks! Please note you can always reach out to geek squad support in order to remedy any particularly difficult malware: 1 (888) 237-8289
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter to do her college work on and it is an excellent computer.
I would recommend this to a friendRated 5 out of 5 stars
Simple but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Webroot on all devices and computers since it came out and have had 0 issues.
I would recommend this to a friendRated 1 out of 5 stars
Unable to cancel my subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How do I have cancel this product? It has tried three times to charge a cancelled credit card. I do not have another card to update with payment as I don’t want to renew it. PLEASE help me cancel my credit card information for this subscription as I don’t want it to try for a fourth time. I cannot find a place to cancel this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Rated 2 out of 5 stars
Nah.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best antivirus software. Had ALOT of pop-ups, asking if it could preform checks and update. Nah.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .This is surprising to hear as Webroot is often reviewed as one of the least intrusive options available. I do hope you find a service that suits you better.
Rated 2 out of 5 stars
it was okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.till i bouth it i didnt know it was for antivirus.. but i didnt like it..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Rated 5 out of 5 stars
Have used this for years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dependable. I have used this for years and have found it to be just what I need
I would recommend this to a friend
