Customer Ratings & Reviews
- SKU:
- 3215339
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
A product everyone should own.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A truly great security protection for your computer. It brings peace to all who own it.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one for my first computer and knew I had to but it for the rest of my computers.
I would recommend this to a friendwebroot
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how this would compare to the McAfee product also offered with the laptop purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Give it a try and let us know what you think!
Missed Malware and Trojan.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised it missed what it did. I gave it 2 instead of one because it was hard to eventually detect.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear that some malware slipped through the cracks! Please note you can always reach out to geek squad support in order to remedy any particularly difficult malware: 1 (888) 237-8289
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter to do her college work on and it is an excellent computer.
I would recommend this to a friend- Pros mentioned:Ease of use
Works well for average use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good option for your typical computer use at home. Easy to update and subscribe to.
I would recommend this to a friend Unable to cancel my subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How do I have cancel this product? It has tried three times to charge a cancelled credit card. I do not have another card to update with payment as I don’t want to renew it. PLEASE help me cancel my credit card information for this subscription as I don’t want it to try for a fourth time. I cannot find a place to cancel this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Nah.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best antivirus software. Had ALOT of pop-ups, asking if it could preform checks and update. Nah.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .This is surprising to hear as Webroot is often reviewed as one of the least intrusive options available. I do hope you find a service that suits you better.
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Draw still needs to be fixed. Had two service calls so far. Do not know If is right yet.Sorry I picked this one.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
getting charged so many times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it. They auto renew on each computer. Hard to figure out which one to cancel and how to do it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you're having some difficulty with the renewal process! please reach out to our support team for assistance with this: https://www.webroot.com/us/en/support/home-contact
it was okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.till i bouth it i didnt know it was for antivirus.. but i didnt like it..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
- Cons mentioned:Compatibility
Unnecessary
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nuisance for Apple products. It creates unneeded problems.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear that! Please reach out to BestBuy support if you end up running into any issues: 1 (888) 237-8289
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my mother n law. It was an easy setup and she loves it!
I would recommend this to a friendWebroot Internet Security Yearly Subscription
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not good for apple products, and when compared to Nortan, the performance is not good
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you ever ran into issues, you could have contacted support - Appreciate the feedback though!
great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love webroot it does everything for u. always used norton but i prefer web root.
I would recommend this to a friend- Cons mentioned:Compatibility
No support for MacOS
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support for MacOS after Catalina, does not load anymore
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support if you need assistance: 1 (888) 237-8289
Shutout of office 365
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 1 year of Office 365 and it expired in September. I'm July, I could no longer edit my work in WORD. I was instructed to activate to get back in. I have contacted everyone I know and cannot get this resolved. I even changed my Best Buy credit card, so I wouldn't be charged for it again as I have automatic renewal. HELP!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I think you've reached the wrong review box - Sounds like you're reviewing Office365 but have posted it under a review for Webroot. Please consider revising :)
Works as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just renewed for another year. Decent product. I have to add more characters
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We root is a great web security. Had this for a couple years and love it.
I would recommend this to a friendSecurity at it's best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for 10 years and it covers cell phones. Can't beat it.
I would recommend this to a friend