Customer Ratings & Reviews
- SKU:
- 3215339
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Duplicate product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Somehow, we were sold two different internet security subscription. This should never happen and there should be safeguards against this happening.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi, I'm sorry you were sold two separate copies. If you want to fix this please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact
Thanks
No!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was returned one day after purchase due to malfunction and possible scam. This is not a valid charge. Best Buy - pay attention to your businesd
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you had a poor experience - Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Not A Satisfied Consumer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product as it does not appear to perform as expected and is very overrated by sales reps at Best Buy's Geek Squad. Cancelling and removing from my devices.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
I wouldn’t recommend it for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This killed my upload speed. Had to delete it and get a refund
No, I would not recommend this to a friendNightmare
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very bad Viris in my computer. My bank account was almost hacked.
No, I would not recommend this to a friendShopping less and less with BestBuy...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it the first time, this is why you should put a reminder to cancel the subscription a year later or it will renew without letting you know.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Please Cancel: This is not a review.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please cancel this subscription. I purchased another subscription with my new computer. Please cancel this subscription for my old computer I no longer have.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you want to cancel your subscription, please contact bestbuy support: 1 (888) 237-8289
Cancel the auto renewal of webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this auto renewal, but yet this was auto renewed. I want to cancel this ASAP. I dont want this product. Not sure why it was done.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this a year ago and now I am getting charged for a subscription that I never had. Wow this is so unfair. I do not recommend this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel you were improperly charged, please contact BestBuy support: 1 (888) 237-8289
Webroot double coverage?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think im paying for this product twice & i had cancelled this subscription. How is it active again?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support and ask them to cancel "auto-renewal": 1 (888) 237-8289
stop the renewal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't stop this from renewing. rather frustrating.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will naver buy this again in my life you should improve the price like it should be 25$ for year na its not worth of money
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was still hacked and virus infected while using Webroot....Webroot never does anything thing other than tell you not to visit the obvious bad websites.
No, I would not recommend this to a friendBad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It automatically renew without me giving consent to do so, it should give a notification before doing it since I have not been using it at all.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Bestbuy support for a refund: 1 (888) 237-8289
NO RENEWAL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really upset because I didn't this renew this product for 2019 I think I turned off the auto-renewal. so I am going to the store to arrange all this..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hey there,
We'd be happy to help you get renewed! Please visit this web page: https://www.webroot.com/us/en/home/renewal
Hope that helps!
Keenan - Webroot Community Specialist
Not really sure about this product, I didn't need.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't end up subscribing to this product, because my computer already had protection included with it. But I heard it was a good product.
I would recommend this to a friendBrand response from WebrootTeam
Posted .You could always install it on a phone or 2nd computer if you need another device protected! :)
proactive support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope someone can call me and explain what its use
No, I would not recommend this to a friendCan’t cancel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am stuck with this product a don’t know how to cancel it, it has been more than three years paying for it and no idea how to cancel
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
BEWARE THE SUBSCRIPTION
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE TRIED CONTACTING SOMEONE ABOUT CANCELLING THIS AS SOON AS I SAW THE CHARGE ON MY CARD. I DIDN'T KNOW I HAD THIS AND IT RENEWED ON ITS OWN.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hey there,
I'm sorry to hear that the product subscription renewed without your knowledge. Feel free to reach out to our support team at: https://www.webroot.com/us/en/support/home-contact
Thanks!
nice cancellation policy...(sarcasm)
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't subscribe to anything from BestBuy. The cancellation process is more troublesome than a computer virus... well, almost.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for the feedback. Please reach out to bestbuy support for assistance: 1 (888) 237-8289