Customer Ratings & Reviews
- SKU:
- 3215339
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Say what
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't buy this however I did get charged for it. Now it keeps popping up wanting me to upgrade. It's a piece of junk just like my Dell computer.
No, I would not recommend this to a friendNot installed on new PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for a short time but with new laptop did not install.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
Dumb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know it was yearly kinda mad about it really could of let me know it would always come out I never even used it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Webroot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not okay this purchase this is a trick of some sort hidden from customers I want my money back I did not okay this purchase
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for a refund: 1 (888) 237-8289
I did not authorize this purchase on my credit car
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not authorize this purchase on my credit card. It has been reported to my credit card. Please remove this charge immediately!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You will have to contact bestbuy support for assistance getting a refund: 1 (888) 237-8289
This was it automatically added to my credit card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was it automatically added to my credit card I did not wish to have it nor have I ever used it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you’ve had a poor experience - please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Gipped again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft removed it from our computers. It does not exist anymore.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Web root review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is good for security but it slowed down my PC considerably. Once I deleted it, my PC ran much smoother.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear this happened - It's very possible that slowdown could be resolved, though! Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Sketchy and privacy issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stores information it shouldn't on client. Service renewed on a card that was not a saved payment type with bestbuy. Sketchy.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel you were improperly charged, please contact BestBuy support: 1 (888) 237-8289
Suckssssdd
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this item it came free with a laptop I bought and didn’t active ate and renew the subscription with out me knowing
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel you deserve a refund, please contact bestbuy support: 1 (888) 237-8289
Auto renewal without warning.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products okay, really dislike being charged out of the blue for something that came as free with a laptop purchase. Sleazy.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel you were improperly charged please reach out to BestBuy support: 1 (888) 237-8289
Yearly renewal by default I guess...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never subscribed for this. I got this Webroot for free, did not know it was going to be renewed automatically.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
worthless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just use HP pre-installed security. It's not worth the extra money. I hope I can get a refund for the days not used.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy for a refund: 1 (888) 237-8289
Difficult to cancel
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it free with my laptop. Works fine but they keep charging you and renewing subscription automatically at a high price
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you got your subscription through BestBuy and feel you're being incorrectly charged, please contact BestBuy Support: 1 (888) 237-8289
bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad they charged me the yearly fee with no authorization or a reminder about this charge.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you believe you've been billed improperly, please reach out to bestbuy support: 1 (888) 237-8289
Auto renew is misleading
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never signed up for auto renew. I have never installed this software in my devices. Please refund me the amount.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you want a refund, please contact bestbuy support: 1 (888) 237-8289
Don't like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember purchasing this specifically, don't like Webroot, and don't like automatic charges on my credit card.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry that you feel that way! I hope you find a product that fits your needs!
Doesn't work with Apple
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked at first, then after an update it stopped working. I even signed up for another year. Stupid on me.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It should still be working with MacOS - Please reach out to bestbuy for assistance: 1 (888) 237-8289
Rip-Offs! Don't trust them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are rip-offs! Don't trust them! They will bill your account without notice or warning.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .This issue needs to be handled with Best Buy - Please reach out to BestBuy support for assistance: 1 (888) 237-8289
They do not say support is on auto renewal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never agreed to auto renewal of support. I have been getting charged for 2 years without my knowledge.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289