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  • Front. Webroot - Webroot Internet Security Yearly Subscription.

Internet Security Yearly Subscription

SKU:
3215339
Highly rated by customers for:
See Details

Customer reviews

Rating 4.6 out of 5 stars with 4029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,029 reviews

  • I did not renew!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not renew this program through your store! Why are you charging my card?

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you feel you were charged incorrectly, please reach out to bestbuy support: 1 (888) 237-8289 Webroot

  • Fleck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not sign up for this! Please help me get rid of these charges.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • is it worth it?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i question if i need this and was auto charged to my card

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289 Webroot

  • Takes all your PC resources to do its job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago WR was good, now it's a resource leech. I do not use this software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm very surprised to hear this - Webroot is often reviewed as being one of the least resource intensive antivirus software solutions on the market. Did you ever reach out to Support in order to troubleshoot? I recommend you do so, because there is likely a fix that can be implemented! Webroot

  • this was cancelled but I was billed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this but was billed for it...I don't have this computer anymore

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support if you want to discuss getting a refund: 1 (888) 237-8289 Webroot

  • No

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Use something else instead. Wouldn't buy this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289 Webroot

  • I hate this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very complicated to activated on any laptop is MacBook I definitely not recommended

    No, I would not recommend this to a friend

  • Nope

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably will never buy this again. Have so many issues

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you're unhappy with our bundled software - If you had any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289 Webroot

  • A bad investment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software failed to stop my computer being hacked.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't purchase this item I soo sorry I can't give you nice reviews

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you did not purchase the item, why leave a review? If you feel you were improperly charged for a product you did not buy please contact BestBuy support at 1 (888) 237-8289 Webroot

  • impossible to erase off computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't download. once you download to your mac, its impossible to remove

    No, I would not recommend this to a friend

  • Can’t get this off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to tell everyone I have talked with that did not order this

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support if you feel like you're being improperly charged: 1 (888) 237-8289 Webroot

  • I'd like to cancel this I didn't request it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to cancel this I didn't request it. Please refound me.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy for a refund: 1 (888) 237-8289 Webroot

  • security protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not reorder this! Cancel.... So take this off my bill.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • what the heck did i buy?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AM NT DUE FOR RENEWAL TILL JUNE. THIEFS. STOP CHARGING ME SO FAR AHEAD

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you feel you've been billed at the wrong time and you bought your product through BestBuy, please contact their support line: 1 (888) 237-8289 Webroot

  • Recurring charges for something I don’t use. It’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting charged for a product I have never even registered or used

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Is there a particular reason you decided to never use it? Anything I can do to make your experience better? Webroot

  • Again DONT DO IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you see the post from before you’ll finally understand it’s not worth it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Not Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please reverse this purchase. I have changed services.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Unauthorized transaction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never authorized this to be purchase, very unhappy

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Didn’t know I had it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed without my knowledge .I plan to correct this today.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear that - Please reach out to BestBuy for a refund: 1 (888) 237-8289 Webroot

Page 200, Showing 3,981-4,000 of 4,029 reviews
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