Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Unauthorized tech support renewal charges
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DID NOT AUTHORIZE THIS TECH SUPPORT RENEWAL PURCHASE
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
my money back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product duck is not necessary to use it it won’t work
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you're having difficulty setting up Webroot, please contact our support team: https://www.webroot.com/us/en/support/home-contact
Please cancel this transaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please cancel this transaction. We wish not to renew. Thank you.
I would recommend this to a friendBrand response from WebrootTeam
Posted .If you bought the subscription through Best Buy you will have to contact their support team directly in order to cancel any future renewals. They can be reached here: 1 (888) 237-8289
Charged for what???
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What did I get charged for I click it says not available
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you're having trouble using Webroot, please reach out to bestbuy support: 1 (888) 237-8289
cancel webfoot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cancel webfoot internet security yearly subscription
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Not good for Macintosh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item you don’t need it for Apple, already Apple have antivirus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are sorry that you are not satisfied with what we have provided, we have tested our features for iOS devices, specifically Secure Browsing and Secure Sync on the iPad and although more unlikely, viruses are still prevalent across all devices through exploit paths using Java, and Adobe to name a couple. This is why it is important to secure your browsing activities on the iPad, which is what our software on your iPad does currently. As we develop our technology you will continue to be protected by viruses and APT’s on your mobile device.
did not want it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to press the issue to get my money back thanks a lot.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you had difficulties with getting a refund processed. Hope you find a solution that works for you!
Bad, bad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of those automatic renewals - skip it!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel you were charged incorrectly, please reach out to bestbuy support: 1 (888) 237-8289
Uggaboo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I no likee the autorenew scamma scrammability of this product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us.
Please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please cancel this. I never have use it and probably never will
I would recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product and they automatically charge you every year.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Tried repeatedly to cancel. Keeps auto-renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not I’m canceling the credit card. Product is fine. System is not
No, I would not recommend this to a friendNever auth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like how it renewed after seeing that i never used it
No, I would not recommend this to a friendMultiple devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to locate and install on multiple devices
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you've had difficulty installing on multiple devices! I'm sure that our support team can help you with this: https://www.webroot.com/us/en/support/home-contact
Hope that helps!
-Webroot Community Team
Never bought this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never bought this. I don’t Even know what this is.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hey there,
Webroot is an Antivirus software and was likely installed on your computer when you purchased it at Best Buy. We highly recommend keeping your subscription up-to-date so that you are not exposed to computer viruses. If you're having difficulties using the software, please contact us at: https://www.webroot.com/us/en/support/home-contact
Regards,
Keenan - Webroot Community Specialist
Trade in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is for a trade in on video games. Give me points
I would recommend this to a friendRenewals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a Webroot computer safety package, be careful to know that they will charge you every year without your knowledge, and I am extremely mad. I dont use the computer that had Webroot installed any more after it stopped functioning, I bought that at Best Buy also. I just warn those who buy this know when youre going to be charged.
No, I would not recommend this to a friendGreat Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Webroot for at least 6 years and have never had any issues or problems with their security. That is why I keep renewing my subscription. They have proven and do exactly what I hoped. Keeping my computers both safe.
I would recommend this to a friendSallyF
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Webroot for years and keep renewing it because this gives me peace of mind
I would recommend this to a friendSecurity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is a great protection plan it runs a scan with me running it
I would recommend this to a friend